Silvana Vacation Packages

Nice historic hotel in the heart of downtown. Loved the attached restaurant and bar, had dinner and drinks there both nights I stayed there. Valet was a little haphazard but it worked. Need to valet because parking in Seattle was expensive and not convenient. Room was nice. Good wifi. Daily maid service was nice.

Excellent location, friendly staff, great room with views

Honestly -pass on this “level” there are way nicer hotels in Seattle with customer service and dining for the same price. Many hidden fees. You need to keep your key card out indefinitely it was extremely burdensome- couldn’t pass any door and don’t get me started on the maze of elevators. The amenities were scattered completely randomly with different elevators and different floors to access each one-horrible layout for children. There is zero customer service. One tiny marketplace for junk food otherwise bring anything you want to eat or drink with you apparently and they will not bring anything to your room if you order through DoorDash. The front desk staff acted like any request was such an imposition-couldn’t get a map of the layout, extra towels, “we don’t have water there’s a fountain down here if you want”, dragging my 2 kids everywhere-I nearly left the first day. Main vibe was young kids 20s partying and not caring there’s no food or staff maintaining the rooms at all. Not suitable for relaxing or vacationing with children.

After checking in at the front desk and was given my room key, I proceeded to my room. As I was opening the door to my room it was quite apparent that a couple in a nearby room was loudly enjoying the afternoon. Soundproofing could be improved