Find hotels near September 11 Memorial Pools, New York from CA $229

"We stayed here for 4 nights in April while attending a wedding in Brooklyn. On arrival, the guy who checked us in was friendly, informative and managed to get us into our room early, which was appreciated after a long travel day. Our room was sufficient for our needs, although a little small. There was very little wardrobe space which meant most of our clothes stayed in our suitcases. The bathroom was clean and modern - but you can see through the glass both in and out, which was fine for us as a married couple, but if you’re staying with someone you aren’t THAT comfortable with…not so much! The safe also didn’t work - kept saying an error message when we tried to program it to lock. On the first night, we had an issue where a member of staff spoke rudely to us because we used the elevator supposedly reserved for the rooftop bar (we had no way of knowing this). We reported it to management via the feedback request on Hotels.com, but it was never followed up. The second morning after housekeeping had been, the sheers in our room stopped functioning, meaning we had to climb onto the bed to move them manually when we wanted them open or closed. When we checked out, we discovered that Public charges a $45 per night ‘resort fee’ to cover ‘access to 24/7 gym, rooftop bar, lobby spaces’ etc. We used the gym once, and didn’t use any other amenities, so felt like it was a sneaky charge. Perhaps it should be charged on a guest-by-guest basis on individual need…."

"Great room. Friendly staff. Loved the location. Will definitely stay here again "

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"Staff was great, great location"

"Hotel tried to slip in $250 worth of storage fees for our bikes with out any notice. Operations Manager was pretty stuck on not refunding but after debate and talking to his staff he did refund all the fees. Overall property and staff were great. Looking forward to going back in the future just will keep close eye on any surprise fees!"

"Would stay again"

"Great place. Great view. Parking sucks and a distance"

"Small rooms but ok for the price. bathtub very slippery- hazard. Towels were so so- it is an ok place nothing special."

"The check-in process was quick and seamless. However, it would be helpful to offer a wider selection of teas in the room, including green tea, as well as additional bar beverage options. The service at the bar downstairs could be improved, as the staff member assisting me was not particularly helpful. Additionally, I would appreciate the option to check out later than 12pm."