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The Cloud One New York-Downtown, by the Motel One Group

3.0 star property
Wake up to a great day with coffee/tea waiting for you in our lobby or grab a drink at our bar after exploring downtown.

Choose dates to view prices

The Cloud One New York-Downtown, by the Motel One Group offers a perfect blend of comfort and convenience. Enjoy a drink at the bar, stay connected with in-room WiFi, coffee/tea in the lobby, an elevator for easy access and 24-hour front desk assistance. Previous guests rave about the helpful staff and excellent location near Battery Park.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Up to 50 lbs per pet

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Children aged 6 and younger eat free breakfast

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 24.50 to 24.50 for adults, and USD 12.25 to 24.50 for children
  • Nearby parking fee: USD 40 per day (984 ft away)
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

Frequently asked questions

Is The Cloud One New York-Downtown, by the Motel One Group pet-friendly?

Yes, The Cloud One New York-Downtown, by the Motel One Group allows cats and dogs with a maximum weight of up to 50 lbs per pet. There's a fee of USD 30.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Cloud One New York-Downtown, by the Motel One Group?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at The Cloud One New York-Downtown, by the Motel One Group on May 25, 2026 start from CA $234, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Cloud One New York-Downtown, by the Motel One Group?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Cloud One New York-Downtown, by the Motel One Group?

Check-out is at noon.

Where is The Cloud One New York-Downtown, by the Motel One Group located?

Located in Manhattan, this hotel is within a 10-minute walk of One World Trade Center and Battery Park. Empire State Building and Bryant Park are also within 6 mi (10 km). Rector St. Station (Greenwich St.) and Rector St. Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 899 out of 1311 reviews
Rating 8 - Good. 242 out of 1311 reviews
Rating 6 - Okay. 88 out of 1311 reviews
Rating 4 - Poor. 42 out of 1311 reviews
Rating 2 - Terrible. 40 out of 1311 reviews

Reviews

Verified

10/10 Excellent

Beauty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel great location and breakfast was delicious, will definitely go back and I throughly enjoyed my stay and would recommend it to everyone
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness
Clean room, comfy beds, staff is friendly and accommodating. I love staying here!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Enrica

Liked: Cleanliness
good menu, good service, great location, good value for the money.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Francis

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, clean, convenient, friendly staff. One of my favorite places to stay in NYC.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was fast and easy. Hotel was clean and quiet. Would definitely stay here again. Close to everything.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Darya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Staff, especially Elena! Fantastic service! Very clean rooms! Cafe had a fantastic latte!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was exceptionally thoughtful and helpful. They even made every attempt to accommodate an early check-in after a long red eye. When I walked in the front dorr, I felt like I had landed home. I can't recommend the hotel more. I will be returning.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, amenities
beautiful room, beautiful view, amazing property, great food and everything you need in walking distance
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities
Great location, staff and rooms were all else needed for a weekend stay!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
The staff are always professional and engaging, the Rooms are comfortable and clean, the bathrooms are spacious and functional and the 6th floor lounge is warm and inviting. We love staying at the Cloud One.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Elena

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, room was small but ok.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

SUZANA

Liked: Cleanliness, amenities, property conditions & facilities
Clean,easy to check in and out, very good location, loved.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Chelsea

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, with a beautiful view. Very clean and tidy. Amazing staff as well! Will come again
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mariangela

Liked: Cleanliness, staff & service, amenities
Great hotel! Very clean, helpful and nice staff, great location, right in the heart of Wall Street, easy access to all best parts of the city.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern room, comfortable beds, great location for subway, sightseeing and walking.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing city view from our room , quiet area 24/7
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, amenities
Clean and nice room. Comfortable beds. It’s a great location for sightseeing.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities
Wonderful staff, location and experience
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and very clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Beds were super comfy and staff was great!!! Great location.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities
This was the PERFECT place for my family and I to stay. We arrived early, but they quickly stored our luggage. Everyone qas super friendly and helpful
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Madison

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, check in process was super simple. Concierge was great at assisting with holding luggage.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sulaman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed hat breakfast was available on site. Staff was very friendly and room was clean. Overall an excellent stay in NYC. Definitely recommend to others.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy, staff was nice, no onsite parking but nearby i paid $54 for the entirety of our stay. Great location to walk/subway to Wall St, Times Square, Brooklyn for good eats.
Stayed 1 night in Nov 2025