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Hyatt Place New York City/Time Square

Photo gallery for Hyatt Place New York City/Time Square

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Hypo-allergenic bedding, in-room safe, individually furnished, desk
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Hypo-allergenic bedding, in-room safe, individually furnished, desk

Overview of Hyatt Place New York City/Time Square

Hyatt Place New York City/Time Square

3 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
350 West 39th St, New York, NY, 10018

Explore the area

  • Popular LocationTimes Square7 min walk
  • Popular LocationBroadway13 min walk
  • Popular LocationEmpire State Building16 min walk
  • AirportNew York, NY (LGA-LaGuardia)29 min drive

Choose dates to view prices

About this area

New York

Hyatt Place New York City/Time Square is located in Midtown, a neighborhood in New York, and is in the city center and near a metro station. Times Square and Empire State Building are notable landmarks, and the area's natural beauty can be seen at Central Park. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden.

What's nearby

  • Times Square - 7 min walk
  • Madison Square Garden - 9 min walk
  • Broadway - 13 min walk
  • Bryant Park - 14 min walk
  • Empire State Building - 16 min walk

Getting around

  • Penn Station - 9 min walk
  • 34 St. - Penn Station - 7 min walk
  • LaGuardia Airport (LGA) - 29 min drive

Restaurants

  • Thai Select — 2 min walk
  • Aceluck Thai Cuisine — 2 min walk
  • 2 Bros. Pizza — 2 min walk
  • Tabata Ramen — 2 min walk
  • Zoob Zib Thai Authentic Noodle Bar — 3 min walk

About this property

Hyatt Place New York City/Time Square

3-star New York hotel in Midtown, near Times Square
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a coffee shop/café, a snack bar/deli, and a 24-hour business center are onsite. All rooms are individually furnished and offer room service and hair dryers. Other amenities available to guests include flat-screen TVs, refrigerators, and coffee makers.
Hyatt Place New York City/Time Square offers 520 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.5 mi (USD 65 per day)

Food and drink

  • Free on-the-go breakfast available 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms - 2

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 12:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Offsite parking fee: USD 65 per day (0.5 mi away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt York City Time Square
Hyatt Place New York City/Time Square Hotel
Hyatt Place New York City/Time Square New York
Hyatt Place New York City/Time Square Hotel New York

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 276 out of 598 reviews
5 - Excellent 46%
Rating 4 - Good. 157 out of 598 reviews
4 - Good 26%
Rating 3 - Okay. 70 out of 598 reviews
3 - Okay 12%
Rating 2 - Poor. 39 out of 598 reviews
2 - Poor 7%
Rating 1 - Terrible. 56 out of 598 reviews
1 - Terrible 9%

4.2/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful, our AC didn't work properly the firts two nights, the maintenance staff tried to fix it the first night but the second night happened again, so they gave us another room without problems. The manager were super friendly with my kids, they received a chocolate like welcome present and an ice cream and crayons to draw while we wait for our taxi at the lobby in the checkout. Definitely I recommend this hotel and I will stay here again in our next visit to NY. The hotel has an excellent location too, you can walk perfectly to many attractions, has a lot of restaurants nearby and their breakfast is very good to start the day.
Stayed 4 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Easy access to the subway and Broadway. Staff went beyond our expectations to help us around the City. Julian was both helpful and friendly. The hotel was great about holding our bags while we toured the City. Great experience. *only issue was housekeeping was extremely limited, but with Covid protocols it was expected.
Stayed 3 nights in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 3 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021

1/5 Terrible

Travelled with group
Disliked: Staff & service
Horrible stay. The air conditioning was not working. We called 5x and was told that they will send somebody to fix it but nobody did. We were in a hot 80° Hyatt priced room all night. Didn’t sleep well and all they can give us is a 2-hour check out extension. Upon check out, the front desk told me, “you should have come down the front desk and we should have taken cared of it.”
Stayed 1 night in Oct 2021