Hotel itself is gorgeous, view is amazing! Staff was pleasant and helpful. However, the site states there is parking available, we drove in from Ohio. We had to park in a lot across the street, parking for 2 days was $160. Insane cost if you ask me. I asked if there was any type of discount or reimbursement of some sort since the site states parking available, the front desk response was “to be fair it states there is “limited parking available and our parking has been shut down since March due to COVID” well, you might want to update that or make people aware so they can plan accordingly and not be sticker shocked. Otherwise the hotel itself is definitely worth staying at, we had the city view and it was breathtaking. Central to the subway, WTC, and felt safe location. Staff was friendly upon arrival.