Ratings based on 3,723 Verified Reviews

3.8 out of 5
80% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller fromMissouri

Convenient airport hotel

Posted 27-Feb-2017
We spent one night before an early morning flight out of San Francisco. We found the hotel to be quite pleasant, with a comfortable bed, plenty of space, and a refrigerator in our room. The airport shuttle was convenient. The staff were helpful and friendly and the price was reasonable. The grab and go breakfast for early flyers was a nice touch. This hotel met our needs and we would return.
3out of 5
Recommended
for Everyone
by A verified traveller

Okay for the price

Posted 27-Feb-2017
The room was tiny but clean. The bathroom was so small it was hard to move in there. We got a room for 3 adults, my husband and I and our son. It had two full-size beds in it which meant my husband and I were rather cramped. The building was old and kind of worn out and the elevators were slow. The staff was very nice. We needed a place for one night but for longer stays the size would probably be annoying.
Comment from Hotel Management
27-Feb-2017 by Jim, Hotel Management
Thanks Allison, we appreciate your feedback. Please come back and stay with us again! Jim McGuire, GM
4out of 5
Recommended
for Everyone
by A verified traveller fromSierras, California

nice hotel close to san francisco

Posted 25-Feb-2017
Pros: Rooms were clean, breakfast included, rooms well decorated.
Cons: Amount of TV channels for free
Location: Take BART into SF- easy. Great food in South San Francisco and Burlingame!
I do like the fact that the hotel is convenient to the airport, to great restaurants and to San Francisco- via BART and driving. The rooms are clean. The bedding is a bit hot, even in winter as the only cover is a heavy down style comforter and a sheet. TV was never working correctly, even though we called down to front desk and someone came up- just kept losing the signal. Breakfast was a bonus- full hot breakfast- but coffee was pretty bad. The rooms were very very clean and well decorated.
Comment from Hotel Management
27-Feb-2017 by Jim, Hotel Management
Hello and thanks so much for your great review, we appreciate your feedback. We have over 45 free channels, sorry that you wanted more. Please come back again soon. Jim McGuire, GM
4out of 5
Recommended
for Everyone
by A verified traveller

Nice airport hotel, with free breakfast

Posted 22-Feb-2017
Location: We could hear planes.
We arrived late and so this was a great hotel to stay at. There is a free shuttle and late check in. We were able to sleep then get up and have a free hot breakfast. It was a great breakfast. Check out was fast and then we took the shuttle back to the airport. Very convenient.
Comment from Hotel Management
22-Feb-2017 by Jim, Hotel Management
Hello and thanks so much for your nice comments! We appreciate it, please come back soon. Jim McGuire, GM
1out of 5
by A verified traveller

Posted 20-Feb-2017
Too much dust. very small bathroom. Don't provide sleepers. But
Comment from Hotel Management
22-Feb-2017 by Jim, Hotel Management
Thanks for your comments - not sure what you mean that we don't provide sleepers? Jim McGuire, General Manager
4out of 5
Recommended
for Everyone
by A verified traveller fromtexas

Close to airport

Posted 18-Feb-2017
We were close to the airport for an early morning flight, but we could hear planes throughout the night. This would be a good place to use a sound machine. Management might think about offering them to guests.
Comment from Hotel Management
19-Feb-2017 by Jim, Hotel Management
Thanks for your comments. Sorry for the outside noise, we do now supply ear plugs to help with this. Please come back again soon. Jim McGuire, GM
5out of 5
Recommended
for Everyone
by A verified traveller fromHonolulu, hawaii

nice hotel staff

Posted 18-Feb-2017
no bad experiences on this hotel, will surely stay again
Comment from Hotel Management
19-Feb-2017 by Jim, Hotel Management
Thanks Nathaniel! We appreciate it! Jim McGuire, GM
4out of 5
Recommended
for Everyone
by A verified traveller fromnew jersey

nice place for price and location

Posted 18-Feb-2017
as all my stays here staff location and room are perfect for my meetings
Comment from Hotel Management
19-Feb-2017 by Jim, Hotel Management
John, thanks so much for your nice comments and continued patronage. Jim McGuire, GM
3out of 5
Recommended
for Everyone
by A verified traveller

Good location

Posted 14-Feb-2017
Costco is nearby. McDonald restaurant is just across the streets.
Comment from Hotel Management
17-Feb-2017 by Jim, Hotel Management
Thanks for your comments! Jim McGuire, GM
3out of 5
by A verified traveller fromAlamo, CA.

Reasonable hotel near San Francisco. Good Shuttle

Posted 14-Feb-2017
Nice bar area but the occupants who were running the bar, apart from the waitress, we're handicapped. Making strange noises which were a little off putting. Check in at Reception all very helpful. Comfortable room and bed.
Comment from Hotel Management
16-Feb-2017 by Jim, Hotel Management
Hello Golden Oldies, thank you for your comments, although I am quite unsure of what you are referring to about occupants being handicapped and making strange noises? In any case, sorry for any inconvenience. Jim McGuire, General Manager