Saint John Vacation Packages

The staff are incredible - restaurant, Housekeeping, maintenance, front desk! We liked the layout of the room but the resort itself needs renovated. It looks outdated. We did a poolside dinner for 2. It wasn’t private as advertised since anyone could walk by us to use the restroom or sit on the pool deck. The food was good and drinks were top notch. Mosquitos are vicious, and with the breeze you can occasionally smell decaying seaweed. We were a bit disappointed but any day in paradise is better than a day at work!

Everything was great including customer service everywhere but rooms don’t get clean daily. Food was delicious at all restaurants except at Rasta beach grill.

Staff was FANTASTIC!! Can’t say enough about how warm and friendly and hard working at least the staff I interacted with were . The resort is lovely if you aren’t looking for an extravagant amount of things to do and to just relax. They do however have excursions for additional fees. If you are looking to just lay on a beach, this is not the resort for you. The view is beautiful from a beachfront room however, you can’t go and walk on to it and lay nor go into the water. There is a bayside of the resort that offers a small area to be able to go in to. The main pool was a little small but we were lucky to be visiting on a slower week. We also did not know there was an Adults Only section. This I will keep in mind for future consideration! I would like to point out that Riaan the GM was absolutely HANDS ON & very interactive with everything & everyone! Very refreshing! Overall it was a lovely time so thank you!

This place was great. Wonderful atmosphere, plenty of activities, many places to explore. Got up early one morning and took a walk to onDevils Bridge to see the sunrise. Good was just ok at the buffet, food could be warmer. BBQ place on the hiss was awesome! Would stay here again!!

The resort is absolutely gorgeous and is exactly as advertised. We found the atmosphere a little too quiet for our liking, would have preferred music or activities after dinner other than going back to our cottage. Our real complaint came with the way guests were treated differently based on HOW the trip was BOOKED. We traveled with two other couples and they both booked directly, we booked through Expedia. The direct bookers were located in cabins with much better views while we were directly behind the bar and coffee shop so we didn’t have the same privacy and views were very much obstructed by foliage. The direct bookers received a stocked refrigerator and we couldn’t even get a a canned soda delivered. Then when we went to dinner, the Expedia booked couple were told the “supplemental” items on the menu would cost us extra but the two direct bookers were freely able to choose anything on the menu. The price difference between direct booking and Expedia booking, was $5! We did speak to the resort about the difference and they stocked our fridge and allowed us to choose the supplemental food free of charge, Alicia was very sympathetic and did the best she could to make things right however the bad taste in our moths stayed.