Runaway Bay Vacation Packages

What I liked; this property has me rethinking how I’m going to do vacations in the future. Whoever designed this property was genius. It is small, quiet and beautiful. They didn’t blast music on the beach and there were no loud bands during dinner. The beach was beautiful and there were plenty of chairs. (Downside: people walked back and forth all day loudly hawking something). Ok. What I didn’t like-and will keep me from coming back: Service was almost non existent. Twice I had to go down and ask for someone to bring towels to my room (it hadn’t been cleaned). Twice we were half way thru dinner before getting water (remember, it’s small. There were only about three other tables). Same at the beach; takes about ten minutes for someone to take drink order and another ten to get it. People seldom made eye contact. I felt as if I were bothering them by asking. The poor service was remarkably consistent. The other thing was that for the first two days the room smelled like urine and sewage. I only spoke with one other couple that had this problem though. No one else did. As far as transportation, that went well, but I heard other people using different services that were less expensive and their drivers were like tour guides and stopped and took pictures. I honestly felt like an unwelcomed guest that was underfoot the whole time we were there.

Didn’t like the fact that you gave us an expired coupon book to use. Didn’t like the Zentropia Spa, lying to us that you can go into the pool after my niece got her whole head braided, as the products that they used called “ Control Edge” burnt her eyes causing swelling and redness, thus ending her vacation by staying in bed the rest of the day of only 4 days from Toronto, Canada on a bad note. She ended with suffering epilepsy absent seizures. Luckily, we rinsed out her burning eyes and gave her extra seizure medication. This cost $116.00 USD.

My stay at Casa Marina Montego Bay at Seawind was awsome Great location with a lot to do in the area. Highly recommended.

The Privilege butlers at the pool were absolutely AMAZING!!! Millicent and Sasheika made our trip absolutely great and we would recommend Ocean Hotels to others in the future!