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Twinpalms Phuket

Photo gallery for Twinpalms Phuket

Outdoor pool, sun loungers
Beach nearby, white sand, beach towels, beach bar
Beach nearby, white sand, beach towels, beach bar
Beach nearby, white sand, beach towels, beach bar
Outdoor pool, sun loungers

Overview of Twinpalms Phuket

Twinpalms Phuket

5.0 star property

9.4/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
106/46 Moo 3, Surin Beach Road, Choeng Thale, Phuket, 83110

Explore the area

  • Popular LocationSurin Beach3 min walk
  • Popular LocationPansea Beach6 min walk
  • Popular LocationBang Tao Beach10 min walk
  • AirportPhuket (HKT-Phuket Intl.)39 min drive

Room options

About this area

Choeng Thale

Located in Choeng Thale, Twinpalms Phuket is near the beach. Shoppers can check out Bangla Road, while everyone can enjoy the natural beauty of Kamala Beach and Bang Tao Beach. Traveling with kids? Consider Blue Tree and Phuket Cable Ski and Phuket Wake Boarding. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Surin Beach - 3 min walk
  • Pansea Beach - 6 min walk
  • Bang Tao Beach - 10 min walk
  • Kamala Beach - 2 min drive
  • Ko Rok Nok - 4 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 39 min drive

Restaurants

  • Surin Chill House - 2 min walk
  • Blue Lagoon [Thai food] - 5 min walk
  • The Red Tablecloth - 6 min walk
  • Khun Yaa Seafood - 6 min walk
  • Zazada Beach Club - 6 min walk

About this property

Twinpalms Phuket

5-star luxury resort refurbished in 2016 and located near Kamala Beach
Take advantage of a roundtrip airport shuttle, a beach bar, and a poolside bar at Twinpalms Phuket. Treat yourself to a body treatment, a massage, or a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature Thai cuisine and a poolside location. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), an elevator, and multilingual staff
  • Concierge services, a porter/bellhop, and wedding services
  • Guest reviews say great things about the breakfast
Room features
All 97 rooms offer comforts such as 24-hour room service and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Designer toiletries and hair dryers
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: THB 765 per person
  • 3 restaurants
  • 1 beach bar, 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Oriental Spoon Grill
  • Pool Bar
  • Palm Seaside Lounge & Bar
  • HQ Beach Lounge

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (2126 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: THB 765 per person (approximately)
  • Airport shuttle fee: THB 1500 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 10 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Phuket Twinpalms
Twinpalms
Twinpalms Phuket Resort Choeng Thale
Twinpalms Phuket Hotel Thalang
Twinpalms Phuket Thalang
Twinpalms Phuket Hotel Choeng Thale
Twinpalms Phuket Choeng Thale

Frequently asked questions

Does Twinpalms Phuket have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Twinpalms Phuket?

As of Dec 8, 2022, prices found for a 1-night stay for 2 adults at Twinpalms Phuket on Dec 14, 2022 start from CA $567.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Twinpalms Phuket pet-friendly?

No, pets are not allowed at this property.

How much is parking at Twinpalms Phuket?

Self parking and valet parking are free at this property.

What time is check-in at Twinpalms Phuket?

Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Twinpalms Phuket?

Check-out is at noon.

Does Twinpalms Phuket provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1500 per vehicle applies.

Where is Twinpalms Phuket located?

This family-friendly Choeng Thale resort is located by the sea, within a 15-minute walk of Surin Beach and Bang Tao Beach. Kamala Beach is 1.3 mi (2.1 km) away.

Overall score and ratings

9.4

Exceptional

Rating 10 - Excellent. 556 out of 711 reviews" "
" "10 - Excellent 78%
Rating 8 - Good. 124 out of 711 reviews" "
" "8 - Good 17%
Rating 6 - Okay. 17 out of 711 reviews" "
" "6 - Okay 2%
Rating 4 - Poor. 10 out of 711 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 4 out of 711 reviews" "
" "2 - Terrible 1%

9.6/10

Cleanliness

9.5/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.1/10

Eco-friendliness

4/10 Poor

Calvin
Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is very dirty and noisy
Stayed 3 nights in Nov 2022

10/10 Excellent

Kenneth
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent about our stay! However, it could use a real bar! There's only one small one in the restaurant that's adjacent to the property.
Stayed 5 nights in Nov 2022

10/10 Excellent

David
Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel, we were upgraded to thee most fabulous room. Staff were just amazing and Bank who looked after us was just so amazing. The breakfast was delicious, fresh served mango on tap was my favourite as they dont taste like this at home. Cannot wait to go back.

10/10 Excellent

Judy
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location and very good hotel witj good service and amenities.

8/10 Good

Lindsey
Liked: Cleanliness, staff & service, amenities
The staff is so lovely here. The checkin process is very thorough and the app is super helpful for room service and scheduling housekeeping. Breakfast is varied and delicious. The pool area is wonderful for lounging but dated with tiles loose in the pool, boards rotting on the deck and sand in the pool.

10/10 Excellent

Jasmin
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Twinpalms was a beautiful resort. The staff was friendly which was very appreciated after 17 hours of traveling. The breakfast is amazing and we had an early 7am excursion one day where we would miss the breakfast buffet (it opens at 7am) and the staff made us a breakfast box by 6:30am. It was very thoughtful. The rooms were nice and clean. The pool was nice. I am a VIP member with Expedia and I didnt get a room upgrade because they werent available, that would be my only complaint. I would stay here again.
Stayed 3 nights in Oct 2022

10/10 Excellent

Alberto
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a horrible experience with Expedia customer service, I was so happy to have gotten the chance to stay at Twin Palms Resort the staff is so amazing. They are friendly, they are very attentive as well. The manager here is amazing!! We had a roof leak and he moved us rooms and was awesome about it. It was also the rainiest week they had seen so I don’t hold that against them. When I return to Phuket I will be staying at Surin Beach Twin Palms Resort. If you plan on visiting Phuket you should stay there with them you will not regret it!
Stayed 10 nights in Oct 2022

8/10 Good

MANUEL
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, all the time pending of everything and willing to help. Gym facilities impressive.. Great room size!!
Stayed 3 nights in Oct 2022

8/10 Good

Glen
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful.
Stayed 7 nights in Sep 2022

10/10 Excellent

Lesley
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay at Twin palms, everything was excellent, the facilities were perfect and the staff in particular were so nice. suggest they recommend a couple of small/local things to support the local community and bounce back from covid.
Stayed 4 nights in Sep 2022