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Twinpalms Phuket

Photo gallery for Twinpalms Phuket

Outdoor pool, sun loungers
Beach nearby, white sand, free beach shuttle, beach bar
Beach nearby, white sand, free beach shuttle, beach bar
Beach nearby, white sand, free beach shuttle, beach bar
Outdoor pool, sun loungers

Overview of Twinpalms Phuket

Twinpalms Phuket

5.0 star property

9.4/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
106/46 Moo 3, Surin Beach Road, Choeng Thale, Phuket, 83110

Guests rated this location 8.5/10 - Very good

Explore the area

  • Popular LocationSurin Beach3 min walk
  • Popular LocationPansea Beach6 min walk
  • Popular LocationBang Tao Beach15 min walk
  • AirportPhuket (HKT-Phuket Intl.)34 min drive

Room options

About this area

Choeng Thale

Located in Choeng Thale, Twinpalms Phuket is near the beach. Porto de Phuket and Blue Tree are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Surin Beach and Bang Tao Beach. Traveling with kids? Consider Patong Go-Kart Speedway and Andamanda Phuket. Spend some time exploring the area's activities, including golfing.
Visit our Choeng Thale travel guideOpens in a new window
View more Resorts in Choeng ThaleOpens in a new window
Map

What's nearby

  • Surin Beach - 3 min walk
  • Pansea Beach - 6 min walk
  • Bang Tao Beach - 15 min walk
  • Ko Rok Nok - 4 min drive
  • Kamala Beach - 5 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 31 min drive

Restaurants

  • Wagyu Steakhouse - 5 min walk
  • The Smokaccia Laboratory - 9 min walk
  • Khun Yaa - 6 min walk
  • Love Love Bar & Restaurant - 8 min walk
  • Blue lagoon restaurant - 5 min walk

About this property

Twinpalms Phuket

5-star luxury resort refurbished in 2020 and located near Bang Tao Beach
Located close to Surin Beach and Kamala Beach, Twinpalms Phuket provides a roundtrip airport shuttle, a beach bar, and a poolside bar. Indulge in a facial, a body treatment, and a body scrub at Palm Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature Thai cuisine and a poolside location. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), an elevator, and luggage storage
  • A porter/bellhop, tour/ticket assistance, and a computer station
  • Guest reviews say great things about the breakfast
Room features
All 97 rooms offer comforts such as 24-hour room service and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Designer toiletries and hair dryers
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:30 AM for a fee: THB 765 per person
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar

Restaurants on site

  • Oriental Spoon
  • Pool Bar
  • Wagyu Steakhouse

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,126 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Reception hall
  • Renovated entire property - June 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 765 per person
  • Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Phuket Twinpalms
Twinpalms
Twinpalms Phuket Resort Choeng Thale
Twinpalms Phuket Hotel Thalang
Twinpalms Phuket Thalang
Twinpalms Phuket Hotel Choeng Thale
Twinpalms Phuket Choeng Thale

Frequently asked questions

Does Twinpalms Phuket have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Twinpalms Phuket?

As of Mar 29, 2023, prices found for a 1-night stay for 2 adults at Twinpalms Phuket on Apr 24, 2023 start from CA $538.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Twinpalms Phuket pet-friendly?

No, pets are not allowed at this property.

How much is parking at Twinpalms Phuket?

Self parking and valet parking are free at this property.

What time is check-in at Twinpalms Phuket?

Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Twinpalms Phuket?

Check-out is at noon.

Does Twinpalms Phuket provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1500 per vehicle applies.

Where is Twinpalms Phuket located?

This family-friendly Choeng Thale resort is located by the sea, within a 15-minute walk of Surin Beach and Bang Tao Beach. Porto de Phuket and Kamala Beach are also within 6 mi (10 km).

Twinpalms Phuket Reviews

Twinpalms Phuket Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 570 out of 729 reviews" "
" "10 - Excellent 78%
Rating 8 - Good. 125 out of 729 reviews" "
" "8 - Good 17%
Rating 6 - Okay. 20 out of 729 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 10 out of 729 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 4 out of 729 reviews" "
" "2 - Terrible 1%

9.5/10

Cleanliness

9.5/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Excellent

Ariel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best of the best
Stayed 3 nights in Feb 2023

6/10 Okay

Warren

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
The property is in a great place near the beach within walking distance of the necessities (awesome food and foot massages). Unfortunately, there were some lapses in the service, which made our stay underwhelming. Housekeeping never wiped down counters and, for some reason, had an aversion to leaving toilet paper. On day four of our stay, I had to repeatedly call housekeeping to have a roll brought to our room. After the third call, I went to the front desk to make a request. As we reached crisis mode, I had to go to the fitness center to pinch a roll from their supply. The cleaners also failed to wipe down any of the countertops. Odd. The poolside restaurant was great, but there isn't a poolside drink service, so you'll need to roll off your lounge chair and walk to the bar. Not. huge deal, but if you're used to the Shangri La, it's a different experience. The decking around the pool is wood (what were they thinking), and it's rotting, so if you're in bare feet, getting splinters is next to guaranteed. Overall, a nice place that saw its best years a decade ago. 3 - 4 star at best.
Stayed 5 nights in Jan 2023

10/10 Excellent

Atsushi

Stayed 3 nights in Jan 2023

8/10 Good

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised that the hotel did not provide lunch or dinner in the restaurant - it was breakfast only. Lunch you could get at the pool bar, dinner was room service or a minibus shuttle to a restaurant that the Hotel had a partnership with.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service

6/10 Okay

abdulwahhab

Travelled with family
Liked: Staff & service, property conditions & facilities
Good hotel not worth the price

10/10 Excellent

Rony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall
Stayed 5 nights in Dec 2022

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2022

4/10 Poor

Calvin

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is very dirty and noisy
Stayed 3 nights in Nov 2022

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent about our stay! However, it could use a real bar! There's only one small one in the restaurant that's adjacent to the property.
Stayed 5 nights in Nov 2022