6/10 Okay
Verified traveller
Travelled with group
Feb 17, 2023
Liked: Cleanliness, staff & service
Beautiful…
We did a 2 night stay in February. The resort is clean and orderly. The staff was accommodating and attentive.
There are a few things that would have been great to know prior to our arrival.
- meal options (buffet vs ala carte) are very different. Even regarding drinking water. Inquire well before choosing.
- ‘coupons’ are sold at the dock prior to boat departure that provide discounted prices for food and activities. Coupons available at the dock are better priced than at the resort. Be aware that these are non refundable. Verify that coupons May by used for activities is purchasing at the dock.
- activities may fill up very quickly and are only 1 time a day so for most 1-3 day stays you need to book as soon as you arrive.
- the room air conditioners really do not cool the rooms well. Also because of ‘power’ issues, deluxe villas do not have 24 hr air conditioning as they turn off the ability for air conditioning in the morning until early evening. We opted to pay extra for 24 hr air. However the very poor cooling units were not worth the extra money.
The resort is clean, secluded and in a beautiful environment. Again the staff there do a wonderful job. The pool is maintained well and they have a great 2 for 1 drink happy hour from 3-6.
Verified traveller
Stayed 2 nights in Feb 2023