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Novotel Phuket Resort

Photo gallery for Novotel Phuket Resort

Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Deluxe Double Room, 1 Double Bed, Balcony, Sea View | In-room safe, desk, laptop workspace, blackout drapes
Restaurant
View from property

Overview of Novotel Phuket Resort

Novotel Phuket Resort

4.0 star property
4-star beach resort with a full-service spa
8.2 out of 10 Very good
8.2/10 Very good

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
Map
282 Phrabaramee Rd, Patong Beach, Patong, Phuket, 83150

Explore the area

  • Popular LocationPatong Beach3 min walk
  • Popular LocationKalim Beach11 min walk
  • Popular LocationNurul Islam Mosque13 min walk
  • AirportPhuket (HKT-Phuket Intl.)46 min drive

Room options

About this area

Patong

Located in Patong, Novotel Phuket Resort is near the beach. Shoppers can check out Bangla Road, while everyone can enjoy the natural beauty of Patong Beach and Karon Beach. Looking to enjoy an event or a game while in town? See what's happening at Bangla Boxing Stadium or Phuket Wake Park. Looking to get your feet wet? Kayaking, parasailing and rafting adventures can be found near the property.
Visit our Patong travel guideOpens in a new window
View more Resorts in PatongOpens in a new window
Map

What's nearby

  • Patong Beach - 3 min walk
  • Kalim Beach - 11 min walk
  • Nurul Islam Mosque - 13 min walk
  • Royal Paradise Night Market - 2 min drive
  • Paradise Complex - 3 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 46 min drive

Restaurants

  • Lobby Bar - 7 min walk
  • The Deck Beach Club Patong - 7 min walk
  • No. 9 restaurant - 5 min walk
  • Chao Leh Kitchen & Eatery - 8 min walk
  • Sears & Co, Bar & Grill - 7 min walk

About this property

Novotel Phuket Resort

4-star resort near Patong Beach
Located close to Bangla Road, Novotel Phuket Resort provides a roundtrip airport shuttle, a poolside bar, and a terrace. With beach towels, this resort is the perfect place to soak up some sun. Treat yourself to a deep-tissue massage, a body scrub, or a body wrap at the onsite spa. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), a porter/bellhop, and concierge services
  • A ballroom, luggage storage, and a front-desk safe
  • Guest reviews give top marks for the family-friendly amenities, dining options, and location
Room features
All 217 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers
  • 42-inch LED TVs with digital channels
  • Daily housekeeping, desks, and phones

All-inclusive details

All-inclusive room rates at Novotel Phuket Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Filipino, French, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: THB 500 per person
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Coffe House
  • Ruen Thong
  • Ruen Thong

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility available in select rooms
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower only
  • Slippers
  • Towels

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1500.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 500 per person
  • Airport shuttle fee: THB 1390 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: THB 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Phuket
Novotel Phuket Kathu
Novotel Phuket Resort
Novotel Phuket Resort Kathu
Novotel Resort
Novotel Resort Phuket
Phuket Novotel
Phuket Novotel Resort
Phuket Resort
Resort Phuket
Novotel Phuket Vintage Park Patong
Novotel Phuket Resort Patong
Novotel Phuket Patong
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Patong
Patong Novotel
Patong Novotel
Novotel Resort Phuket
Novotel Phuket Resort Patong
Novotel Patong
Novotel Hotel Phuket

Frequently asked questions

Does Novotel Phuket Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Novotel Phuket Resort?

As of Jun 6, 2023, prices found for a 1-night stay for 2 adults at Novotel Phuket Resort on Jun 9, 2023 start from CA $90.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Phuket Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Phuket Resort?

Self parking is free at this property.

What time is check-in at Novotel Phuket Resort?

Check-in is from 2:00 PM - anytime.

What time is check-out at Novotel Phuket Resort?

Check-out is at noon.

Does Novotel Phuket Resort provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of THB 1390 per vehicle applies.

Are there all-inclusive benefits at Novotel Phuket Resort?

Some rate plans available at this property are all-inclusive.

Novotel Phuket Resort Reviews

Novotel Phuket Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 277 out of 675 reviews" "
" "10 - Excellent 41%
Rating 8 - Good. 260 out of 675 reviews" "
" "8 - Good 39%
Rating 6 - Okay. 90 out of 675 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 36 out of 675 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 12 out of 675 reviews" "
" "2 - Terrible 2%

8.5/10

Cleanliness

8.5/10

Staff & service

7.8/10

Amenities

7.9/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

4/10 Poor

Syed Hafiz

Liked: Cleanliness, property conditions & facilities
Our balcony room with children was infront of electricity poles and the poles make a sound for almost 24 hours. The hotel was not children friendly
Stayed 3 nights in May 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
It was a fantastic staycation 5 stars
Stayed 13 nights in May 2023

6/10 Okay

Hou U

na

6/10 Okay

Michael, Las Vegas

Travelled with partner
Disliked: Amenities, property conditions & facilities
Really wanted to like this property. Some of the staff were amazing (the bell desk guys - beaming smiles, friendly, quick to help and the cleaning staff). Some were less friendly (front desk check in and check out and the pool towel staff were less helpful and less interested in being friendly). The room has a nice view and the location is amazing; but the fit and finish is SUPER dated. We had aching backs EVERY DAY from saggy old mattresses. The tub / shower combo leaked everywhere so the bathroom floor was always wet. The AC was either blasting cold or didn't work (we like the temp between 24º and 26º C and it was 19º or off). The parking is in a dungeon of a garage and above the garage is a tennis court that they want to charge ฿500/hour to use for 2 people but has potholes and torn nets so we cancelled our reservation when we saw the condition of the courts. The property is in an amazing location and the price was decent; but we would have expected more from a Novotel property. Also... for some reason the front desk person would not add my Novotel points account because I booked through Expedia. My sense is was that she was just being lazy...
Stayed 7 nights in Apr 2023

6/10 Okay

David

Liked: Cleanliness
DO NOT PAY FOR ALL INCLUSIVE ITS A WASTE OF MONEY, VERY LIMITED MENU
Stayed 6 nights in Mar 2023

6/10 Okay

Reza

Liked: Cleanliness, amenities
Place is dated . With exception of Nancy at reception and a few staff here and there , the majority of staff seem to have a attitude. And the famous Thailand hospitality is not only missing but some were downright rude. As if they are doing you a favor. For the price you can stay at much better place. Location is good .
Stayed 1 night in Feb 2023

8/10 Good

Argemiro

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location is good but is up the hill and 180 stairs from the beach level. Hotel is old and need upgrade Staff is super friendly
Stayed 6 nights in Feb 2023

6/10 Okay

Reza

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2023

6/10 Okay

Phillip

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
Design is nice but building and condition is old. Wooden decking rotted and loose on stairs etc. Kids pool had a nail sticking out of the tiles under water that got me, problem is I told the desk and no one came to fix it the 4 days we were there. Worse part was the service, took over an hr to check in, total lack of customer service from all employees. Breakfast was good and room was nice.
Stayed 5 nights in Feb 2023

10/10 Excellent

A K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not the newest but perfect location near all Patong beach attractions, but quiet with views and cooling breezes. Food was great, especially breakfast, family room ideal for up to 4.
Stayed 6 nights in Jan 2023