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Hilton Phuket Arcadia Resort & Spa

Photo gallery for Hilton Phuket Arcadia Resort & Spa

Exterior
On the beach, white sand, beach towels, beach bar
On the beach, white sand, beach towels, beach bar
5 outdoor pools, free cabanas, pool umbrellas
5 outdoor pools, free cabanas, pool umbrellas

Overview of Hilton Phuket Arcadia Resort & Spa

Hilton Phuket Arcadia Resort & Spa

5.0 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
333 Patak Road, Karon Beach, Karon, Phuket, 83100

Explore the area

  • Popular LocationKaron Beach16 min walk
  • Popular LocationKaron Beach Roundabout2 min drive
  • Popular LocationKata Beach8 min drive
  • AirportPhuket (HKT-Phuket Intl.)75 min drive

Room options

About this area

Karon

Located in Karon, Hilton Phuket Arcadia Resort & Spa is in a rural area and on the beach. Karon View Point and Wat Chalong are notable landmarks, and the area's natural beauty can be seen at Karon Beach and Kata Beach. Traveling with kids? Consider Dino Park Mini Golf and Phuket Shooting Range. Looking to get your feet wet? Kayaking, scuba diving and snorkeling adventures can be found near the property.

What's nearby

  • Karon Beach - 16 min walk
  • Karon Beach Roundabout - 2 min drive
  • Kata Beach - 8 min drive
  • Kata Noi Beach - 9 min drive
  • Big Buddha - 33 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 75 min drive

Restaurants

  • Cosa nostra 3 - 7 min walk
  • O-Oh Farm Karon - 9 min walk
  • Ma Ma Jin - 11 min walk
  • Elephant Cafe by Tan - 14 min walk
  • AllStar Aussie Sports Bar & Restaurant - 16 min walk

About this property

Hilton Phuket Arcadia Resort & Spa

5-star luxury hotel refurbished in 2017 and located near Karon Beach
Consider a stay at Hilton Phuket Arcadia Resort & Spa and take advantage of a roundtrip airport shuttle, 3 poolside bars, and a beach bar. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining, and beach towels. Indulge in a manicure/pedicure, a Thai massage, and a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature international cuisine and a poolside location. Enjoy the 24-hour gym, as well as activities like racquetball/squash. Free in-room WiFi is available to all guests, along with a grocery/convenience store and a terrace.
You'll also find perks like:
  • 5 outdoor pools and a children's pool, with a waterslide, free cabanas, and sun loungers
  • Free valet parking
  • Buffet breakfast (surcharge), 3 outdoor tennis courts, and limo/town car service
  • A free beach club on site, express check-out, and tennis lessons on site
  • Guest reviews give good marks for the beach locale, pool, and helpful staff
Room features
All 662 individually furnished rooms feature comforts such as premium bedding and furnished balconies, as well as perks like pillow menus and laptop-compatible safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and deep soaking tubs
  • 43-inch LCD TVs with premium channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Russian, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Contactless room service is available

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi, Wired Internet (THB 300 per 24-hour period)

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11 AM: THB 650 for adults and THB 325 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 3 poolside bars, 2 bars/lounges and 1 beach bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Sails Restaurant
  • Thai Thai Restaurant
  • Ocean Beach Club
  • Cafe' Cino
  • Sand Court BBQ & Lounge

Things to do

  • 24-hour fitness center
  • 5 outdoor pools
  • 3 outdoor tennis courts
  • Billiards/pool table
  • Children's pool
  • Free beach club
  • Full-service spa
  • Playground
  • Racquetball/squash
  • Shopping
  • Tennis

Family friendly

  • 5 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference center (25834 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Beachfront location
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Couples dining
  • Designated smoking areas (fines apply)
  • Renovated entire property - August 2017

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1900.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: THB 650 for adults and THB 325 for children (approximately)
  • Fee for wired Internet in public areas: THB 300 per 24-hour period (rates may vary)
  • Airport shuttle fee: THB 1400 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1900.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow children 16 and younger to access the Panorama Lounge after 5:30 PM.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
Guests under 12 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Phuket Arcadia Resort Karon
Hilton Phuket Arcadia Resort
Hilton Phuket Arcadia Karon
Hilton Phuket Arcadia
Hotel Hilton Phuket Arcadia Resort & Spa Karon
Karon Hilton Phuket Arcadia Resort & Spa Hotel
Hotel Hilton Phuket Arcadia Resort & Spa
Hilton Phuket Arcadia Resort & Spa Karon
Hilton Phuket Arcadia Resort Spa
Hilton Phuket Arcadia Karon
Hilton Phuket Arcadia Resort And Spa

Frequently asked questions

Does Hilton Phuket Arcadia Resort & Spa have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Hilton Phuket Arcadia Resort & Spa?

As of Dec 3, 2022, prices found for a 1-night stay for 2 adults at Hilton Phuket Arcadia Resort & Spa on Dec 7, 2022 start from CA $148.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Phuket Arcadia Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hilton Phuket Arcadia Resort & Spa?

Valet parking is free at this property.

What time is check-in at Hilton Phuket Arcadia Resort & Spa?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hilton Phuket Arcadia Resort & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hilton Phuket Arcadia Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1400 per vehicle applies.

Where is Hilton Phuket Arcadia Resort & Spa located?

Nestled on the beach, this Karon hotel is within 3 mi (5 km) of Karon Beach, Kata Beach, and Big Buddha. Kata Noi Beach and Karon View Point are also within 6 mi (10 km).

Overall score and ratings

8.4

Very good

Rating 10 - Excellent. 484 out of 1001 reviews" "
" "10 - Excellent 48%
Rating 8 - Good. 345 out of 1001 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 104 out of 1001 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 46 out of 1001 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 22 out of 1001 reviews" "
" "2 - Terrible 2%

8.9/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.1/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Excellent

Leo
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our week-long stay in this resort. The resort is a very nice place. Breakfast was nice. There are good pools. Karon beach is a few steps from the resort. The staffs were pleasant and helpful. I would specifically mention Oranit and Tanittaya for their very friendly services.

4/10 Poor

Heidi
Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We came to stay at the Hilton Phuket Arcadia Resort and Spa 8 years ago and had a wonderful time, and thought it would be lovely to go back. The resort itself is beautiful, and felt like you needed a golf buggy to go around the place. So much greenery, and staff were nice. However having experienced other 5-star hotels throughout my years now, when we went back this time, we noticed how dated Hilton was, and it didn't look like it had been renovated, well maintained or anything. We stayed in the Junior Suite, and everything was old. Bathroom looked very dated, could smell mold from the shower drainage, amenities they gave were very minimal for daily use, room wasn't fitted with USB charging plugs (usually an older hotel would even get a digital clock that has some USB ports to combat this!), there was no clock, all the room lights had to be turned on manually... AND, I noticed all the towels were DATED, and we received some towels that were dated back to 2016! surely they needed to be changed and removed from the batch you'd think?? The towels from the pools had holes in them, older ones became super thin..... it was just a really disappointing experience to end the trip, particularly since we stayed 2 weeks prior at 2 different 5-star resorts. Overall we managed to still enjoy our time at in Karon, but it definitely wasn't the Hilton resort that made the experience, it was the surrounding areas that saved us in the last week.
Stayed 7 nights in Oct 2022

10/10 Excellent

Kyle Stephen
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
What an amazing place for to stay we were so looked after by the staff loved ever minute will definitely return soon
Stayed 8 nights in Sep 2022

10/10 Excellent

Brett
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Francois
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Phuket Arcadia July 27 to Aug 4, 20022
our stay was plaisant, the hotel staff is nice, I was very disappointed with the tennis courts. I Booked the Hilton because there were 3 tennis courts . Unfortunately the courts are horrible. from1-to 5. I give 1. It very dangerous to play in these courts.... I played only 2 times in 8 days... It is a shame because the hotel is nice ...the tennis courts need to be fixed or don't promote the tennis courts Francois Leroy
Stayed 8 nights in Jul 2022

10/10 Excellent

Sarah
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Hilton because the grounds were beautiful and the staff were so kind. We did have to walk quite far to get to the areas around and the beach was too wavy to swim but everything else was amazing
Stayed 4 nights in Jul 2022