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Hilton Phuket Arcadia Resort & Spa

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Primary image
On the beach, white sand, beach towels
On the beach, white sand, beach towels
On the beach, white sand, beach towels
5 outdoor pools, free cabanas, pool umbrellas

Overview of Hilton Phuket Arcadia Resort & Spa

Hilton Phuket Arcadia Resort & Spa

5.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
333 Patak Road, Karon Beach, Karon, Phuket, 83100

Explore the area

  • Popular LocationKaron Beach16 min walk
  • Popular LocationKaron Beach Roundabout4 min drive
  • Popular LocationKata Beach8 min drive
  • AirportPhuket (HKT-Phuket Intl.)86 min drive

Choose dates to view prices

About this area

Karon

Located in Karon, Hilton Phuket Arcadia Resort & Spa is in a rural area and on the beach. Karon View Point and Wat Chalong are notable landmarks, and the area's natural beauty can be seen at Karon Beach and Kata Beach. Traveling with kids? Consider Dino Park Mini Golf and Phuket Zoo. Looking to get your feet wet? Kayaking, scuba diving and snorkeling adventures can be found near the property.
Visit our Karon travel guideOpens in a new window
Map

What's nearby

  • Karon Beach - 16 min walk
  • Karon Beach Roundabout - 4 min drive
  • Kata Beach - 8 min drive
  • Kata Noi Beach - 8 min drive
  • Big Buddha - 27 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 86 min drive

Restaurants

  • Cosa nostra 3 - 7 min walk
  • O-Oh Farm Karon - 9 min walk
  • Ma Ma Jin - 11 min walk
  • Elephant Cafe by Tan - 14 min walk
  • AllStar Aussie Sports Bar & Restaurant - 16 min walk

About this property

Hilton Phuket Arcadia Resort & Spa

Upscale hotel on the beach, with 5 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Hilton Phuket Arcadia Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Hilton Phuket Arcadia Resort & Spa offers 662 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 43-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, eforea. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Russian, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi, Wired Internet (THB 300 per 24-hour period)

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11 AM: THB 650 for adults and THB 325 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 poolside bars and 2 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Sails Restaurant
  • Thai Thai Restaurant
  • Ocean Beach Club
  • Cafe' Cino

Things to do

  • 24-hour fitness center
  • 5 outdoor pools
  • 3 outdoor tennis courts
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Playground
  • Racquetball/squash
  • Shopping
  • Tennis

Family friendly

  • 5 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference center (25834 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Beachfront location
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Couples dining
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

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See similar properties

Karon
Karon
5 star
5 star
Free WiFi
Free WiFi
Hotel
Hotel
Business-friendly
Business-friendly
Guest rating 4+
Guest rating 4+
Pool
Pool

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1900.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: THB 650 for adults and THB 325 for children (approximately)
  • Fee for wired Internet in public areas: THB 300 per 24-hour period (rates may vary)
  • Airport shuttle fee: THB 1400 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1900.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow children 16 and younger to access the Panorama Lounge after 5:30 PM.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
Guests under 12 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Phuket Arcadia Resort Karon
Hilton Phuket Arcadia Resort
Hilton Phuket Arcadia Karon
Hilton Phuket Arcadia
Hotel Hilton Phuket Arcadia Resort & Spa Karon
Karon Hilton Phuket Arcadia Resort & Spa Hotel
Hotel Hilton Phuket Arcadia Resort & Spa
Hilton Phuket Arcadia Resort & Spa Karon
Hilton Phuket Arcadia Resort Spa
Hilton Phuket Arcadia Karon
Hilton Phuket Arcadia Resort And Spa

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 482 out of 1000 reviews
5 - Excellent 48%
Rating 4 - Good. 347 out of 1000 reviews
4 - Good 35%
Rating 3 - Okay. 105 out of 1000 reviews
3 - Okay 11%
Rating 2 - Poor. 45 out of 1000 reviews
2 - Poor 5%
Rating 1 - Terrible. 21 out of 1000 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Hilton because the grounds were beautiful and the staff were so kind. We did have to walk quite far to get to the areas around and the beach was too wavy to swim but everything else was amazing
Stayed 4 nights in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort - we love it. Very friendly staff with good vibe.
Stayed 3 nights in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities
I only ate at the hotel but quite a few guests had food poisoning, myself included. Really bad stomach cramps and diarrhea for about 3 to 4 days. The staff are helpful and provided some medicine and I got a bit better after 2 days. Some other guests were not so lucky and a few of them had to go to hospital.
Stayed 9 nights in Jun 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was excellent, breakfast was excellent. food was good but pricey. Not sure if this is standard but several charges added to food, drink bills and I only hope that the charges are passed on to the staff in totality as they were excellent. I do not remember this being the case several years ago when I visited Phuket. Maybe I missed it but I did not see these surcharges highlighted at booking.
Stayed 4 nights in May 2022

1/5 Terrible

Travelled with partner
Disliked: Staff & service
Not happy with staffs Bad Service mind
Stayed 1 night in May 2022