4/5 Good
Amanda
19 Mar. 2020
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Mar 2020
Photo gallery
4.2/5 Very good
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- 72-hour vacancy between guest room stays
- Hand sanitizer provided
Explore the area
Karon Beach5 min walk
Kata Beach5 min drive
Big Buddha38 min drive
Phuket (HKT-Phuket Intl.)89 min drive
Choose dates to view prices
Junior Suite, 1 King Bed
- 667 sq ft
- Sleeps 3
Deluxe Room, 2 Single Beds, Garden View
- 473 sq ft
- Sleeps 3
Deluxe Room, 1 King Bed, View (Plus)
4.5/5 guest room rating
- 474 sq ft
- Sea view
- Sleeps 3
Deluxe Room, 2 Single Beds (Plus)
4.7/5 guest room rating
- 474 sq ft
- Sleeps 3
Deluxe Room, 1 King Bed, Garden View
3.8/5 guest room rating
- 474 sq ft
- Sleeps 3
Deluxe Suite, 1 King Bed (Superior)
- 1485 sq ft
- Sea view
- Sleeps 3
Deluxe Room, 2 Single Beds, View (Plus)
4.8/5 guest room rating
- 473 sq ft
- Sea view
- Sleeps 3
Presidential Suite, 1 King Bed, View
- 1808 sq ft
- Sea view
- Sleeps 6
Junior Suite, 2 Single Beds, Sea View
- 667 sq ft
- Sea view
- Sleeps 3
Suite (Arcadia)
- 904 sq ft
- Sea view
- Sleeps 3
Deluxe Room, 1 King Bed (Plus)
- 474 sq ft
- Sleeps 3
Junior Suite, 2 Single Beds (Garden Level)
- 667 sq ft
- Sleeps 3
Deluxe Room, 1 King Bed, View
3.5/5 guest room rating
- 473 sq ft
- Sea view
- Sleeps 3
Deluxe Room, 2 Queen Beds (Deluxe)
3.7/5 guest room rating
- 474 sq ft
- Sleeps 4
Suite, 1 King Bed
- 947 sq ft
- Sea view
- Sleeps 3
Junior Suite, 1 King Bed, Sea View
3.9/5 guest room rating
- 667 sq ft
- Sea view
- Sleeps 3
Deluxe Suite, 1 King Bed
- 947 sq ft
- Sea view
- Sleeps 3
Deluxe Room, 2 Single Beds, View
- 474 sq ft
- Sea view
- Sleeps 3
About this area
Karon
Located in Karon, Hilton Phuket Arcadia Resort & Spa is in a rural location and on the beach. Chalong Pier and Phuket Sunday Night Market are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Jungceylon Shopping Center and Bangla Road. Travelling with kids? Don't miss Phuket Fantasea and Phuket Zoo. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and rock climbing.
What's nearby
- Karon Beach - 5 min walk
- Kata Beach - 5 min drive
- Kata Noi Beach - 5 min drive
- Kok Chang Safari Elephant Trekking - 6 min drive
- Big Buddha - 38 min drive
Getting around
- Phuket (HKT-Phuket Intl.) - 89 min drive
Restaurants
- Buon Appetito — 1 min walk
- Thai Thai Restaurant — 1 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional sanitisation guidelines of Safety and Health Administration (Thailand)
Follows standard sanitisation guidelines of CleanStay (Hilton)
Social distancing
Contactless check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: WiFi (THB 300 per 24-hour period), Wired Internet (surcharge)
- Available in some public areas: Free WiFi, Wired Internet (THB 300 per 24-hour period)
Parking and public transport
- Free valet parking
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
- Free local area shuttle
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee daily 6 AM–11 AM: THB 650 for adults and THB 325 for children
- 4 restaurants and 1 coffee shop/cafe
- 3 poolside bars and 4 bars/lounges
- 24-hour room service
- Coffee/tea in a common area
Things to do
- 24-hour fitness centre
- 5 outdoor pools
- 3 outdoor tennis courts
- Arcade/games room
- Billiards/pool table
- Children's pool
- Full-service spa
- Playground
- Racquetball/squash
- Sauna
- Shopping
- Steam room
- Tennis
Family friendly
- 5 outdoor pools
- Arcade/game room
- Babysitting/childcare (surcharge)
- Children's games
- Children's pool
- Children's toys
- Dry-cleaning service
- Free local area shuttle
- Free children's club
- Free cots/infant beds
- Corner/local shop
- In-room childcare (surcharge)
- Laundry facilities
- Playground
- Rollaway/extra beds (surcharge)
- Snack bar/deli
- Soundproofed rooms
- Supervised childcare/activities (surcharge)
- Waterslide
Conveniences
- ATM/banking services
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Corner/local shop
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tennis lessons
- Tour/ticket assistance
- Wedding services
Languages spoken
- Chinese
- English
- German
- Russian
- Thai
Business services
- 11 meeting rooms
- Business centre
- Computer station
- Conference centre (25834 square feet of space)
Outdoors
- Beachfront location
- Free pool cabanas
- Garden
- Picnic area
- Pool sunloungers
- Pool umbrellas
- Terrace
Spa
- 15 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Detox wraps
- Facials
- Manicures and pedicures
- Massage - hot stone
- Massage - prenatal
- Massage - sports
- Massage - swedish
- Massage - Thai
- Massage/treatment rooms
- Mud bath
- Sauna
- Spa open daily
- Hot tub
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Beach towels
- Designated smoking areas (fines apply)
Room amenities
Bedroom
- Air conditioning
- Free cots/infant beds
- Linens
- Pillow menu
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Deep-soaking bathtub
- Free toiletries
- Hairdryer
- Rainfall showerhead
- Separate bathtub and shower
- Shampoo
- Soap
- Toilet paper
- Towels
- Toothbrush and toothpaste
Entertainment
- 43-inch LCD TV
- TV channels
- Premium channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Minibar
Outdoor space
- Furnished balcony
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Laptop-compatible safe
- Laptop-friendly workspace
- Separate sitting area
- Soundproofing
Policies
Check-in
Check-in between 3:00 PM and midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Renovations and closures
This property is closed from 2 April 2020 to 31 October 2020 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for THB 1900.0 per night.
Free cots (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: THB 650 for adults and THB 325 for children (approximately)
- Fee for in-room wireless Internet: THB 300 per 24-hour period (rates may vary)
- Fee for in-room wired Internet: THB 300 per day (rates may vary)
- Fee for wired Internet in public areas: THB 300 per 24-hour period (rates may vary)
- Airport shuttle fee: THB 1400 per vehicle (one-way)
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: THB 1900.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow children 16 and younger to access the Panorama Lounge after 5:30 PM.
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision
Guests under 12 years old are not allowed in the spa
Property is also known as
Hilton Phuket Arcadia & Karon
Hilton Phuket Arcadia Resort & Spa Hotel
Hilton Phuket Arcadia Resort & Spa Karon
Hilton Phuket Arcadia Resort & Spa Hotel Karon
Frequently asked questions
4.2
Very good
1,000 reviews4.4/5
Cleanliness
4.3/5
Staff & service
4.2/5
Amenities
4.1/5
Property conditions & facilities
3/5 Okay
Verified traveller
9 Mar. 2020
Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 11 nights in Feb 2020
5/5 Excellent
Verified traveller
21 Feb. 2020
Stayed 4 nights in Feb 2020
3/5 Okay
Glenn, Sydney NSW
Travelled with family, Business traveller, Travelled with partner
27 Jan. 2020
Liked: Cleanliness, staff & service
Stayed 13 nights in Jan 2020
4/5 Good
Verified traveller
19 Jan. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2020
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