The Westin Siray Bay Resort & Spa, Phuket

Photo gallery for The Westin Siray Bay Resort & Spa, Phuket

Lobby
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
3 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

Overview of The Westin Siray Bay Resort & Spa, Phuket

The Westin Siray Bay Resort & Spa, Phuket

5.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
21/4 Moo 1 A.Muang, Ratsada, Phuket, 83000

Explore the area

  • Popular LocationKoh Sirey Temple19 min walk
  • Popular LocationRatsada Pier11 min drive
  • Popular LocationSaphan Hin Mining Monument18 min drive
  • AirportPhuket (HKT-Phuket Intl.)69 min drive

Choose dates to view prices

About this area

Ratsada

Located in Ratsada, The Westin Siray Bay Resort & Spa, Phuket is in the city center and on the beach. Wat Chalong and Big Buddha are notable landmarks, and the area's natural beauty can be seen at Patong Beach and Rawai Beach. Traveling with kids? Don't miss Phuket Aquarium. Jet skiing and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and mountain climbing nearby.

What's nearby

  • Koh Sirey Temple - 19 min walk
  • Ratsada Pier - 11 min drive
  • Khao Khad Views Tower - 17 min drive
  • Phuket Sunday Night Market - 18 min drive
  • Saphan Hin Mining Monument - 18 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 69 min drive

Restaurants

  • Kingliew Vegetarian Restaurant - 7 min drive
  • Five Loaves Burgers - 8 min drive
  • Uptown Restaurant - 8 min drive
  • Yo's Cafe - 8 min drive
  • Pancake Corner - 8 min drive

About this property

The Westin Siray Bay Resort & Spa, Phuket

Upscale resort on the beach, with 3 outdoor swimming pools
At The Westin Siray Bay Resort & Spa, Phuket, spend the day on the beach where you can enjoy yoga. Then return for a meal at one of the resort's 3 restaurants.
The Westin Siray Bay Resort & Spa, Phuket offers 257 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Ratsada resort provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Languages

Chinese (Mandarin), English, Japanese, Korean, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: THB 930 for adults and THB 465 for children
  • 3 restaurants
  • 2 swim-up bars, 3 poolside bars and 3 bars/lounges
  • Room service available

Restaurants on site

  • Seasonal Taste
  • EEST
  • Prego by the Beach
  • Mix Bar
  • Horizon Pool bar

Things to do

  • 3 outdoor pools
  • 2 spa tubs
  • Access to nearby outdoor pool
  • Aerobics classes
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Canoe available
  • Children's pool
  • Fitness center
  • Hiking/biking trails
  • Kayaking
  • Mountain biking
  • Playground
  • Sauna
  • Spa services
  • Steam room
  • Volleyball
  • Windsurfing
  • Yoga classes
  • Surf lessons

Family friendly

  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Baby bath
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • DVD player
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • Highchair
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (7642 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • DVD player
  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:00 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's facilities and services may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1600.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: THB 930 for adults and THB 465 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Siray
Siray Bay
Siray Bay Resort
Siray Bay Westin
Westin Siray
Westin Siray Bay Resort Phuket Ratsada
Westin Siray Bay Resort
Westin Siray Resort
The Westin Siray Bay Resort & Spa Phuket Hotel Phuket Town
The Westin Siray Bay Resort & Spa Phuket Phuket Town
The Westin Siray Bay Resort And Spa Phuket
Westin Siray Bay Resort Ratsada
Westin Siray Bay Ratsada
Westin Siray Bay Phuket Ratsada

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 367 out of 683 reviews
5 - Excellent 54%
Rating 4 - Good. 225 out of 683 reviews
4 - Good 33%
Rating 3 - Okay. 63 out of 683 reviews
3 - Okay 9%
Rating 2 - Poor. 18 out of 683 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 683 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

3.9/5

Eco-friendliness

2/5 Poor

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This resort has a lot of potential but is far from the 5-star Westin standard we are accustomed to. Firstly, this resort is in desperate need of some essential maintenance. The rooms are looking extremely tired and run down, and a number of the communal areas look like they have been neglected for a number of years. Other things to note: 1. Our mini bar had to replaced twice... again, the fridges were probably 20 years old and couple cope with the heat 2. A number of the pools and communal areas were "under maintenance"... Some of the timber decking near the beach had nails exposed. Waiting to jag someone's toe... 3. Paths were extremely slippery (my wife slipped and grazed her knee when walking back from the gym because there was moss over the steps...) 4. The cabs are ridiculously over-price compared to what you pay if you hire a cab yourself.... A cab from the airport should be 450THB, yet the hotel cab driver refused to drive us for under 900THB... I ended up hailing a taxi from the hotel next door. 5. Restaurant staff were inexperienced and took forever to serve drinks. They also charged us for water and charged us for additional drinks when we had the "all you can drink" package... I couldn't be bothered arguing with the staff because they couldn't understand me.. Overall... really disappointed with this place. Wanted to cut the staff a bit of slack because of COVID, but I get the impression that management don't particularly care.
Stayed 4 nights in Jul 2022

3/5 Okay

Liked: Cleanliness, staff & service, amenities
Nice environnement but the service is not at the level of a Westin.
Stayed 2 nights in Jul 2022

5/5 Excellent

Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Staff friendly and attentive. Receptionist a little snooty attitude when checking in and sharing a pool access with direct neighbour a bit weird and awkward. Don’t be in a rush when dining in the restaurant, staff were slow and often forgot orders. But overall a great experience.
Stayed 2 nights in Apr 2022

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2022