Title: Phoenix Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=70104409&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Phoenix Hotel Hotel connected to a rail/subway station in Brooklyn with a 24-hour business center ## Photo gallery for Phoenix Hotel ![Exterior - Phoenix Hotel (Brooklyn)](https://images.trvl-media.com/lodging/71000000/70110000/70104500/70104409/777ae999.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Parking - Phoenix Hotel (Brooklyn)](https://images.trvl-media.com/lodging/71000000/70110000/70104500/70104409/ce0c30b2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Phoenix Hotel (Brooklyn)](https://images.trvl-media.com/lodging/71000000/70110000/70104500/70104409/4d27ddb3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Phoenix Hotel (Brooklyn)](https://images.trvl-media.com/lodging/71000000/70110000/70104500/70104409/faf4329d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Blackout drapes, free WiFi - Phoenix Hotel (Brooklyn)](https://images.trvl-media.com/lodging/71000000/70110000/70104500/70104409/6f500eeb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Sunset Park, Phoenix Hotel offers a warm retreat with a serene garden and 24-hour business center. Connect to in-room WiFi, store your luggage safely, and enjoy the convenience of an ATM on site. ## Reviews 6.0 ## Popular amenities - Free WiFi - Air conditioning - Business services - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Dec. 21 - Dec. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=70104409&PinnedHotelID=70104409&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=70104409&PinnedHotelID=70104409&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 22 - Dec. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=70104409&PinnedHotelID=70104409&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=70104409&PinnedHotelID=70104409&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=70104409&PinnedHotelID=70104409&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=70104409&PinnedHotelID=70104409&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=70104409&PinnedHotelID=70104409&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=70104409&PinnedHotelID=70104409&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 4 of 4 rooms ### View all photos for Double Room, 2 Double Beds, Non Smoking ![Double Room, 2 Double Beds, Non Smoking](https://images.trvl-media.com/lodging/71000000/70110000/70104500/70104409/40531a2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 2 Double Beds, Non Smoking ### Highlights Air conditioning Flat-screen TV Blackout drapes/curtains Private bathroom Shower/tub combination Daily housekeeping - Sleeps 4 - 2 Double Beds ### Standard Single Room, 1 King Bed, Non Smoking ### Highlights Air conditioning Blackout drapes/curtains Private bathroom Shower/tub combination Daily housekeeping - Sleeps 3 - 1 King Bed ### Superior Single Room, 1 King Bed with Sofa bed, Non Smoking ### Highlights Air conditioning Blackout drapes/curtains Private bathroom Shower/tub combination Daily housekeeping - Sleeps 4 - 1 King Bed and 1 Twin Sofa Bed ### Signature Single Room, 1 King Bed, Non Smoking, City View ### Highlights Air conditioning Blackout drapes/curtains Private bathroom Shower/tub combination Daily housekeeping - City view - Sleeps 3 - 1 King Bed ## You may also like Ad ![Room, 1 King Bed, Balcony | View from room](https://images.trvl-media.com/lodging/18000000/17440000/17432300/17432204/159166c0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn New York Times Square South Manhattan - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 4,643 reviews CA $138 CA $163 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/New-York-Hotels-Hilton-Garden-Inn-New-York-Times-Square-South.h17432204.Hotel-Information?chkin=2026-1-5&chkout=2026-1-6&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=e930023c-161e-4ecf-b6b5-334e80aa1110&top_cur=CAD) Ad ![Property amenity](https://images.trvl-media.com/lodging/4000000/3860000/3859100/3859014/c12088fd.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton New York Downtown Manhattan - Pet friendly - Restaurant - Air conditioning - Gym 8.2 Very good 3,066 reviews CA $142 CA $167 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/New-York-Hotels-DoubleTree-By-Hilton-New-York-Downtown.h3859014.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=e930023c-161e-4ecf-b6b5-334e80aa1110&top_cur=CAD) Ad ![Reception](https://images.trvl-media.com/lodging/9000000/8030000/8026900/8026859/w3837h2557x0y0-b597cfc3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Brooklyn/Downtown Brooklyn - Breakfast included - Pet friendly - Free WiFi - Air conditioning 9.2 Wonderful 1,572 reviews CA $157 CA $185 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/New-York-Hotels-Hampton-Inn-Brooklyn-Downtown-NY.h8026859.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=e930023c-161e-4ecf-b6b5-334e80aa1110&top_cur=CAD) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/13000000/12540000/12534500/12534469/9f71cd51.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Bernic Hotel New York City, Tapestry Collection by Hilton Manhattan - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,004 reviews CA $146 CA $173 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/New-York-Hotels-The-Bernic-Hotel-New-York-City.h12534469.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=e930023c-161e-4ecf-b6b5-334e80aa1110&top_cur=CAD) Ad ![Room, 2 Double Beds, Accessible, City View (Roll-In Show)](https://images.trvl-media.com/lodging/6000000/5520000/5511100/5511074/4b1a5481.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Manhattan Grand Central Manhattan - Breakfast included - Pet friendly - Free WiFi - Air conditioning 8.8 Excellent 1,428 reviews CA $157 CA $185 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/New-York-Hotels-Hampton-Inn-Manhattan-Grand-Central.h5511074.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=e930023c-161e-4ecf-b6b5-334e80aa1110&top_cur=CAD) Ad ![Rooftop bar](https://images.trvl-media.com/lodging/17000000/16260000/16255100/16255092/889a3f3d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton New York Times Square West Manhattan - Pet friendly - Restaurant - Air conditioning - Gym 7.6 Good 3,416 reviews CA $146 CA $172 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/New-York-Hotels-DoubleTree-By-Hilton-New-York-Times-Square-West.h16255092.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=e930023c-161e-4ecf-b6b5-334e80aa1110&top_cur=CAD) Ad ![Reception](https://images.trvl-media.com/lodging/2000000/1750000/1747300/1747244/8b8c21e9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Staten Island Staten Island - Breakfast included - Pet friendly - Parking included - Free WiFi 8.6 Excellent 1,120 reviews CA $170 CA $200 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/New-York-Hotels-Hampton-Inn-Suites-Staten-Island.h1747244.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=e930023c-161e-4ecf-b6b5-334e80aa1110&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366813/36208380.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn New York/West 35th Street Manhattan - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 3,020 reviews CA $180 CA $211 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/New-York-Hotels-Hilton-Garden-Inn-New-YorkWest-35th-Street.h2366813.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=e930023c-161e-4ecf-b6b5-334e80aa1110&top_cur=CAD) Ad ![Daily cooked-to-order breakfast (USD 20 per person)](https://images.trvl-media.com/lodging/2000000/1600000/1590100/1590035/dc3890ea.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn New York/Tribeca Manhattan - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.2 Very good 1,006 reviews CA $137 CA $162 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/New-York-Hotels-Hilton-Garden-Inn-Tribeca.h1590035.Hotel-Information?chkin=2026-1-5&chkout=2026-1-6&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=e930023c-161e-4ecf-b6b5-334e80aa1110&top_cur=CAD) Ad ![Restaurant](https://images.trvl-media.com/lodging/92000000/91830000/91828000/91827910/6717a2ac.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn New York Times Square Manhattan - Breakfast included - Pet friendly - Free WiFi - Restaurant 8.2 Very good 4,439 reviews CA $202 CA $236 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/New-York-Hotels-Hampton-Inn-New-York-Times-Square.h91827910.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=e930023c-161e-4ecf-b6b5-334e80aa1110&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-PHOENIX-HOTEL.h70104409.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-PHOENIX-HOTEL.h70104409.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.65107%2C-74.00326&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=vIIWtX60Gu2gTer3Jakt4n1Ufzo=) 517 39th St, Brooklyn, NY, 11232 #### What's nearby - Sunset Park \- 2 min walk \- 0.2 km - Green-Wood Cemetery \- 3 min walk \- 0.3 km - Industry City \- 6 min walk \- 0.6 km - New York Harbor \- 16 min walk \- 1.4 km - Prospect Park \- 4 min drive \- 2.9 km #### Getting around - Brooklyn Flatbush Avenue Station - 5 min drive - 36 St. Station (4th Av.) - 7 min walk - John F. Kennedy Intl. Airport (JFK) - 52 min drive #### Restaurants - ‪McDonald's - ‬6 min walk - ‪Don Pepe Tortas Y Jugos - ‬1 min walk - ‪Judy's - ‬3 min walk - ‪Sunset Park Diner & Donuts - ‬1 min walk - ‪Tacos El Bronco - ‬2 min walk ## About this property ### Phoenix Hotel Hotel near Barclays Center Brooklyn Phoenix Hotel provides amenities like a garden and a 24-hour business center. Guests can connect to free in-room WiFi. Additional perks include: - ATM/banking services, luggage storage, and an elevator - Tour/ticket assistance, a 24-hour front desk, and smoke-free premises Room features All guestrooms at Phoenix Hotel have comforts such as air conditioning, in addition to amenities like free WiFi. Extra amenities include: - Bathrooms with shower/tub combinations ## Similar properties ![Flat-screen TV](https://images.trvl-media.com/lodging/35000000/34580000/34577500/34577489/9383ba51.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Vue Hotel Express Brooklyn - Parking included - Free WiFi - Air conditioning - Housekeeping 6.0 294 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=34577489&PinnedHotelID=34577489&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room, 2 Double Beds](https://images.trvl-media.com/lodging/78000000/77940000/77933100/77933072/bb16ee8a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### King Hotel Brooklyn Sunset Park Brooklyn - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 7.2 Good 484 reviews CA $127 CA $157 total includes taxes & fees Jan 7 - Jan 8, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=77933072&PinnedHotelID=77933072&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/68000000/67460000/67453700/67453643/b062580b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Umbrella Hotel Brooklyn Brooklyn - Parking included - Free WiFi - 24/7 front desk 6.6 465 reviews CA $145 CA $172 total includes taxes & fees Jan 19 - Jan 20, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=67453643&PinnedHotelID=67453643&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/3000000/2370000/2369900/2369850/39f01a4b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Knights Inn Brooklyn Sunset Park Brooklyn - Free WiFi - Air conditioning - Business services - Bar 6.2 830 reviews CA $148 CA $180 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=2369850&PinnedHotelID=2369850&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/74000000/73570000/73565300/73565274/1006ebfd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel 369 Brooklyn Brooklyn - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 6.4 556 reviews CA $120 CA $149 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=73565274&PinnedHotelID=73565274&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/111000000/110450000/110440200/110440173/76a2f13c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Red Roof PLUS+ Brooklyn - 3rd Ave Brooklyn - Breakfast included - Pet friendly - Free WiFi - Air conditioning 7.8 Good 268 reviews CA $150 CA $177 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=110440173&PinnedHotelID=110440173&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/113000000/112590000/112580600/112580559/681f1faf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BKWAY Hotel Brooklyn Brooklyn - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 6.8 144 reviews CA $121 CA $144 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=112580559&PinnedHotelID=112580559&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/20000000/19960000/19950500/19950460/8d63bc66.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn near Sunset Park Brooklyn - Breakfast included - Free WiFi - Air conditioning - Business services 7.6 Good 598 reviews CA $128 CA $152 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=19950460&PinnedHotelID=19950460&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room](https://images.trvl-media.com/lodging/5000000/4460000/4453800/4453783/aecfb8f1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Essence Hotel Brooklyn - Breakfast included - Free WiFi - Air conditioning - Room service 7.0 Good 204 reviews CA $115 CA $137 total includes taxes & fees Jan 14 - Jan 15, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=4453783&PinnedHotelID=4453783&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/19000000/18180000/18178900/18178895/4a2f80d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Days Inn by Wyndham Brooklyn Marine Park Brooklyn - Breakfast included - Free WiFi - Air conditioning - Business services 6.8 862 reviews CA $178 CA $214 total includes taxes & fees Jan 2 - Jan 3, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=18178895&PinnedHotelID=18178895&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Conveniences - 24-hour front desk - ATM - Luggage storage - Shared microwave ### Guest services - Housekeeping (daily) - Tour and ticket assistance - Turndown service ### Business services - 1,000 square feet of conference space - 24-hour business center ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Handrails in stairways - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk ### More - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Private bathroom - Shower/bathtub combination - Towels provided ### More - Air conditioning - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 100 per accommodation, per stay We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### Property is also known as PHOENIX HOTEL Hotel PHOENIX HOTEL Brooklyn PHOENIX HOTEL Hotel Brooklyn ## Frequently asked questions ### Is Phoenix Hotel pet-friendly? ### How much does it cost to stay at Phoenix Hotel? ### How much is parking? ### What time is check-in at Phoenix Hotel? ### What time is check-out at Phoenix Hotel? ### Where is Phoenix Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Phoenix Hotel Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.0 Cleanliness ### 5.4 Amenities ### 6.6 Staff & service ### 5.8 Eco-friendliness ### 5.6 Property conditions & facilities 10 - Excellent 78 8 - Good 37 6 - Okay 35 4 - Poor 39 2 - Terrible 81 ## Reviews ### 6/10 Okay #### Myriam Oct 22, 2025 Liked: Cleanliness, staff & service It is a wonderful area to eat original delicious Latino food ##### Myriam Stayed 1 night in Oct 2025 ### 10/10 Excellent #### antonia Nov 17, 2025 clean room, awesome staff. thanks so much. ##### antonia Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Sonia Dec 3, 2025 Liked: Cleanliness, property conditions & facilities I didn’t stay just came to shower after work ##### Sonia Stayed 1 night in Dec 2025 ### 8/10 Good #### gary Oct 10, 2025 Liked: Staff & service Spring for the city view room ![](https://a.travel-assets.com/ugc/hotel-reviews/f9fa4233-8ef2-44bf-b624-4ad8d26072a7-1760116053176.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### gary Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Lorina Aug 6, 2025 i love this place ##### Lorina Stayed 1 night in Jul 2025 ### 8/10 Good #### Peter May 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Solid Hotel to stay at ##### Peter Stayed 1 night in May 2025 ### 10/10 Excellent #### Anita Jul 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I always stay here. ##### Anita Stayed 1 night in Jul 2025 ### 6/10 Okay #### Shelly-ann Dec 5, 2025 Liked: Cleanliness My keys got cut off first night I stayed staff thinks I check out was trying give me a room someone was already check in to staff need better training on how to deal with customers. ##### Shelly-ann Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Lorina Aug 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities live this place ##### Lorina Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Anita Jul 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s safe and people friendly ##### Anita Stayed 4 nights in May 2025 ### 8/10 Good #### Emmanita Jun 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like this hotel alot. It was quiet and convenient for my stay. ##### Emmanita Stayed 1 night in Jun 2025 ### 8/10 Good #### Verified traveller Aug 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort There were a lot of restaurants not far and ubers were available and thez had internet but the beds were just right ##### Verified traveller Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Anita Jul 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Love my stay ##### Anita Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Danielle Dec 19, 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Tv barely worked and fridge did not work at all ##### Danielle Stayed 2 nights in Dec 2025 ### 2/10 Terrible #### Lauren Nov 8, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities I need to update the rooms. The staff are cool but it’s a little rundown and the bed is un sturdy and the TV is never working right definitely a budget hotel if you can’t afford more it’s not terrible but for the price they could stand to make some updates ##### Lauren Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Cita Sep 21, 2025 Liked: Cleanliness, amenities Clean room ##### Cita Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jennifer Sep 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Jennifer Stayed 8 nights in Sep 2025 ### 10/10 Excellent #### KaSandra Sep 27, 2025 Liked: Staff & service, property conditions & facilities ##### KaSandra Stayed 3 nights in Sep 2025 ### 8/10 Good #### Nathan Nov 5, 2025 Liked: Cleanliness We stayed 3 nights, one night we weren't left any towels and when we asked for some we were told someone would bring them and didn't. Notes say no parking but there is a small lot out back and a sign mentions an underground lot. Staff were very nice and great location for getting the subway into Manhattan and only 20 minute drive to Brooklyn Cruise terminal ##### Nathan Stayed 3 nights in Oct 2025 ### 8/10 Good #### Mariya Oct 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities City view rooms or one I had is compact but nice. Pretty clean and easy to maintain/get clean again after room service. The few rooms I saw w the couch are nice space but all seemed to be crazy dusty. The rooms w the yelloeish tile/floor seem to be less dusty. The room w the closet that’s on pics is the “suite” not the upgrade from city view one. ##### Mariya Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Kristina May 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was nice property, the staff was attentive. Everything was functional. ##### Kristina Stayed 1 night in May 2025 ### 10/10 Excellent #### Lorina Sep 2, 2025 Liked: Cleanliness, staff & service, amenities everything ##### Lorina Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Alfredo Apr 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great Management ##### Alfredo Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Frank Jan 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very professional and enjoyable ##### Frank Stayed 1 night in Jan 2025 ### 4/10 Poor #### Kiley May 7, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities weird smell, tiny rooms, dirty pillows, pubes on the towels, noisy ##### Kiley Stayed 2 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Opera House Hotel](https://www.expedia.ca/New-York-Hotels-Opera-House-Hotel.h6458912.Hotel-Information) > > [Fairfield Inn & Suites by Marriott New York Staten Island](https://www.expedia.ca/New-York-Hotels-Fairfield-Inn-Suites-By-Marriott-New-York-Staten-Island.h7021882.Hotel-Information) > > [Hampton Inn & Suites Rochester/Henrietta](https://www.expedia.ca/Rochester-Hotels-Hampton-Inn-Suites-RochesterHenrietta.h5841547.Hotel-Information) > > [La Quinta Inn by Wyndham Buffalo Airport](https://www.expedia.ca/Buffalo-Hotels-La-Quinta-Inn-By-Wyndham-Buffalo-Airport.h27531.Hotel-Information) > > [DoubleTree by Hilton Rochester](https://www.expedia.ca/Rochester-Hotels-DoubleTree-By-Hilton-Rochester.h18137.Hotel-Information) > > [Springhill Suites Buffalo Airport](https://www.expedia.ca/Buffalo-Hotels-Springhill-Suites-Buffalo-Airport.h11567601.Hotel-Information) > > [Tru by Hilton Williamsville Buffalo Airport](https://www.expedia.ca/Buffalo-Hotels-Tru-By-Hilton-Williamsville-Buffalo-Airport.h21329922.Hotel-Information) > > [Highbridge Hotel](https://www.expedia.ca/New-York-Hotels-Highbridge-Hotel.h92420628.Hotel-Information) > > [The Delavan Hotel & Spa](https://www.expedia.ca/Buffalo-Hotels-The-Delavan-Hotel-Spa.h15031117.Hotel-Information) > > [Best Western Plus Victor Inn & Suites](https://www.expedia.ca/Rochester-Hotels-Best-Western-Plus-Victor-Inn-Suites.h2227700.Hotel-Information) > > [Fairfield Inn & Suites by Marriott Rochester West/Greece](https://www.expedia.ca/Rochester-Hotels-Fairfield-Inn-Suites-By-Marriott-Rochester-WestGreece.h84538.Hotel-Information) > > [Best Western Rochester Marketplace Inn](https://www.expedia.ca/Rochester-Hotels-Best-Western-Rochester-Marketplace-Inn.h23613.Hotel-Information) > > [Salvatores Grand Hotel](https://www.expedia.ca/Buffalo-Hotels-Salvatores-Grand-Hotel.h9743017.Hotel-Information) > > [Days Inn by Wyndham Tonawanda/Buffalo](https://www.expedia.ca/Buffalo-Hotels-Days-Inn-By-Wyndham-TonawandaBuffalo.h202874.Hotel-Information) > > [Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY](https://www.expedia.ca/Rochester-Hotels-Country-Inn-Suites-By-Radisson.h974838.Hotel-Information) > > [Red Roof Inn Buffalo - Niagara Airport](https://www.expedia.ca/Buffalo-Hotels-Red-Roof-Inn-Buffalo-Niagara-Airport.h816.Hotel-Information) > > [Motel 6 Buffalo, NY - Airport - Williamsville](https://www.expedia.ca/Buffalo-Hotels-Motel-6-Buffalo.h18259.Hotel-Information) > > [Wingate by Wyndham Bronx/Haven Park](https://www.expedia.ca/New-York-Hotels-Wingate-By-Wyndham-Bronx.h38835536.Hotel-Information) > > [Hampton Inn & Suites Rochester/Victor](https://www.expedia.ca/Rochester-Hotels-Hampton-Inn-Suites-Rochester-VictorFairport.h84688.Hotel-Information) > > [Rochester Airport Marriott](https://www.expedia.ca/Rochester-Hotels-Rochester-Airport-Marriott.h858947.Hotel-Information) > > [The Mosey Buffalo Williamsville, Tapestry Collection by Hilton](https://www.expedia.ca/Buffalo-Hotels-The-Mosey-Buffalo-Williamsville.h6290133.Hotel-Information) > > [Home2 Suites by Hilton Rochester Henrietta, NY](https://www.expedia.ca/Rochester-Hotels-Home2-Suites-By-Hilton-Rochester-Henrietta.h6976474.Hotel-Information) > > [Hampton Inn & Suites Staten Island](https://www.expedia.ca/New-York-Hotels-Hampton-Inn-Suites-Staten-Island.h1747244.Hotel-Information) > > [Homewood Suites by Hilton Rochester/Greece, NY](https://www.expedia.ca/Rochester-Hotels-Homewood-Suites-By-Hilton-RochesterGreece.h3734774.Hotel-Information) > > [Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG](https://www.expedia.ca/Buffalo-Hotels-Holiday-Inn-Express-Suites-Tonawanda-Buffalo-Area.h23055898.Hotel-Information) > > [Garden Place Hotel](https://www.expedia.ca/Buffalo-Hotels-Garden-Place-Hotel.h1060721.Hotel-Information) > > [Hilton Garden Inn New York / Staten Island](https://www.expedia.ca/New-York-Hotels-Hilton-Garden-Inn-New-York-Staten-Island.h791824.Hotel-Information) > > [Holiday Inn Express Rochester - University Area by IHG](https://www.expedia.ca/Rochester-Hotels-Holiday-Inn-Express-Rochester-University-Area.h6959.Hotel-Information) > > [Holiday Inn Hotel & Suites Rochester - Marketplace by IHG](https://www.expedia.ca/Rochester-Hotels-Holiday-Inn-Hotel-Suites-Rochester-Marketplace.h16686.Hotel-Information)