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Ace Hotel New York

4.0 star property
Hotel with a 24-hour fitness center, steps from 5th Avenue

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Ace Hotel New York

Lobby
Reception
View from room
Front of property
Bathroom sink

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
The price is CA $297
CA $400 total
includes taxes & fees
Oct 6 - Oct 7
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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed (Medium King)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Medium King)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

View from room

Deluxe Room, 1 Queen Bed (Medium Queen)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Loft Suite)

Superior Room, 1 King Bed (Loft Suite)

Superior Room, 1 King Bed (Loft Suite)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Dining table
LCD TV
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Small)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed (Small)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 213 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Single)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed (Single)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 178 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds (Double)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Double Beds (Double)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds, Partial View (Bunk)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 2 Twin Beds, Partial View (Bunk)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 107 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Premium bedding, in-room safe, iron/ironing board, free WiFi
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Free WiFi
Air conditioning
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8.6 out of 10, Excellent, (1388)
The price is CA $231
CA $324 total
includes taxes & fees
Sep 29 - Sep 30
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About the area

Map
20 West 29th Street, New York, NY, 10001

What's nearby

  • Empire State Building - 6 min walk
  • Madison Square Garden - 9 min walk
  • Broadway - 13 min walk
  • Times Square - 14 min walk
  • Grand Central Terminal - 18 min walk

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Lady M Cake Boutique - ‬1 min walk
  • ‪Lobby Bar at Ace Hotel New York - ‬1 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬1 min walk
  • ‪House Party Cafe & Lounge - ‬1 min walk

About this property

Ace Hotel New York

Upscale hotel near 5th Avenue
A short walk from Empire State Building and Madison Square Garden, Ace Hotel New York provides 2 coffee shops/cafes, dry cleaning/laundry services, and a bar. The on-site Michelin star rated restaurant, Koloman, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and express check-out
  • Multilingual staff, 1 meeting room, and luggage storage
  • ATM/banking services, an elevator, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All 286 individually furnished rooms have thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with designer toiletries and tubs or showers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 75 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Koloman

Things to do

  • 24-hour gym

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.16 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Self parking fee: USD 75 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

Is Ace Hotel New York pet-friendly?

Yes, Ace Hotel New York allows dogs (limit 1 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Ace Hotel New York?

As of Sept 23, 2024, prices found for a 1-night stay for 2 adults at Ace Hotel New York on Oct 6, 2024 start from CA $297.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ace Hotel New York?

Self parking is available for USD 75 per day.

What time is check-in at Ace Hotel New York?

Check-in start time: 3 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Ace Hotel New York?

Check-out is at noon.

Where is Ace Hotel New York located?

Located in Manhattan, this hotel is within a 10-minute walk of 5th Avenue, Empire State Building, and Madison Square Garden. Herald Square and Macy's are also within 10 minutes. 28 St. Station (Broadway) is only a 2-minute walk and New York W 32nd St. Station is 4 minutes.

Ace Hotel New York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 474 out of 1010 reviews" "
Rating 8 - Good. 268 out of 1010 reviews" "
Rating 6 - Okay. 144 out of 1010 reviews" "
Rating 4 - Poor. 75 out of 1010 reviews" "
Rating 2 - Terrible. 49 out of 1010 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Always consistent for work travel!
Stayed 3 nights in Sep 2024

10/10 Excellent

andrea

Stayed 1 night in Aug 2024

6/10 Okay

Candice

Travelled with partner
Liked: Staff & service
It was too dark and dank. The bathroom was not functional. Shower was brutal and no place to set toiletries. I had been in Palm Springs and LA and would have recommended to a friend, I sadly would not anymore.
Stayed 3 nights in Sep 2024

10/10 Excellent

Storm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent experience would stay again
Stayed 3 nights in Sep 2024

6/10 Okay

Erhun, Toronto

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Well decorated and cool hotel with rooms in poor conditions. Broken bathroom fixtures, plumbing and showers. Noisy and almost no isolation between rooms, hard to sleep at night. Close to all attractions and lots of dining options around.
Stayed 4 nights in Sep 2024

8/10 Good

Francoise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture in the lobby was beautiful and despite the busy bar area our room was quiet and comfortable with a great pressure shower in the bathroom
Stayed 1 night in Sep 2024

8/10 Good

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, very clean very convenient. Would have liked a bit more room to unpack. Walk to theater, restaurants, Penn Station. Would stay here again.
Stayed 2 nights in Sep 2024

6/10 Okay

Vito, Pittsburgh

Travelled with family
Liked: Staff & service
Feeling a bit tired and dirty. Bathrooms are so small it’s hard to move.
Stayed 4 nights in Sep 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff, convenient location, spacious rooms, great value.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff, prime location, spacious rooms, good value.
Stayed 2 nights in Aug 2024

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for midtown. Our double room had a table which was convenient for breakfast or dining in. It's an older building so you need to accept that the shower drain isn't great. The staff was friendly. I wish the air conditioning in the lobby wasn't so cold.
Stayed 6 nights in Aug 2024

4/10 Poor

Fulvio

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is centrally located and walking distance to major sites. Our king bed was really big and comfortable. The staff member who stored our laughed was extremely nice. Unfortunately at checkin we were not told about any of the benefits included in the urban fee (e.g. discounts for F&B). We booked a medium king room and it was extremely dark even in daylight as it was at the second floor and facing another building (just a few meters away).
Stayed 3 nights in Aug 2024

10/10 Excellent

Kyle L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

denis M Del

Liked: Cleanliness, staff & service, property conditions & facilities
Great space neighborhood a bit intimidating but still safe after all we in NYC.
Stayed 3 nights in Aug 2024

6/10 Okay

Mary

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall it was a fine hotel for a 4 night stay in NYC. Great location for sure. There were just some strange happenings (seemed like someone entered our room and left stuff behind…also found clothing articles of previous guests on the floor…) and some amenities missing…like no coffee in the room. Design of hotel is a nice vibe…but the wall coverings in our room were stained so made it feel a bit neglected. Staff were friendly and helpful. Water was hot and ac was welcome in the heat!
Stayed 4 nights in Aug 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
From first impressions to check out, the Ace Hotel delivered. The front desk staff was awesome - very laid back but attentive at the same time. A few things to note: 1) excellent mattress quality, 2) really appreciated the full size fridge and dining table 3) good quality grooming products and 4) small but functional gym Thanks Ace for the great stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing front counter staff, awesome location. Great NYC vibe.
Stayed 3 nights in Aug 2024

8/10 Good

Holly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size was great for NYC. The furnishings could have been a little nicer-the only reason for four stars instead of five.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Girish

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and spacious rooms. Conveniently located in downtown NY NY. Very clean and it stayed that way every single day. Great smiley service by their staff. Definitely book this hotel if I come to New York.
Stayed 5 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, fun building, and helpful staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Marina, RIDGEWOOD

Business traveller
It’s like having your own little studio in NYC
Stayed 1 night in Aug 2024

6/10 Okay

zhiyuan

Stayed 2 nights in Aug 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time! Will be back soon!
Stayed 3 nights in Aug 2024

10/10 Excellent

Marc, Oakland

Great spot
Stayed 1 night in Aug 2024

General hotel information

Reasons to Book
Property Cleanliness & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0