Lockport Vacation Packages

Overall good for a place to stay for the night

Chophouse just down the street, They need to work on their valet parking. A lot of confusion and cars parked everywhere and not moving. Got locked in and 1 attendant on phone outside and no others to be seen. Sat night there were more attendants I guess hotel got the message from other people….still hectic.

I love the building. So much history. We stayed here about 5 years ago. It just seems like things are slipping a bit in terms of amenities and overhaul care of the property. The restaurant is now closed and other rooms in the hotel not being used. It just feels like they are moving backwards. I get it. I know it’s a large building and if business hasn’t been that good or guest levels have been down, it doesn’t make sense to keep everything open, but I just feel its definitely a downward trend. It’s a shame. Such a beautiful building.

The woman running the continental breakfast does an excellent job.

I got there and immediately the woman tried to charge me for parking then lied and told me it was going to be in front of the hotel instead of across the street in the hospital parking lot which patrons do not have access of going back and forth. Then one of the valets caused damage to my passenger seat with gum stuck to the leather seat. Didn’t even alert me. To top it off she charged my card an extra $50 after I told her parking is free for me. The charges didn’t come off my credit card until a week and a half later which is unusual. Overall the one night stay was meh. I was able to get the gum out but was super annoyed. NEVER AGAIN!