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"I loved the resort. At the Dolphin restaurant the staff failed to clean about 8 tables and they chose to seat us in the mist of this. Tables were just left completely dirty, full of plates and left over food from prior guests. I took a video of the restaurant because we were in disbelieve that it was kept so filthy. I told a manager and he stated he saw the same thing, he eventually got someone to clean it but his response and the unsanitary appearance was disappointing. I showed the swan's front desk the video and expressed my disbelieve they apologized but were in shock as well."

"Good choice "

"Overall, was a good experience. Staff was friendly. The breakfast was included. What’s good? Just a little bit of wait time for the pancakes, but overall it was good."

"Great hotel for Adults and kids. They have a Chuckie E Cheese play area and also a game room. The main pool was like an Oasis. Also outdoor bar. "

"This was probably one of my favorite Florida vacation locations. They did great at when we needed to extend our vacation. They added the day so we didn’t have to switch around rooms. The staff was very nice. Very kind. The facilities were clean. The beds were clean. We really enjoyed it and will miss Florida because of this location. The pools and Tiki bar close a lot due to weather, but as for our own safety. I have zero complaints we did get some looks when we went to the Kinsey‘s restaurant on property because we have such a large family, but it still went well."

"Everything was great!"

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"I stayed at the Terraces at the Grove and i must say the Entire place was clean and all the staff was professional 👌 My family enjoyed every bit of our stay....see u next summer "

"I, my husband, daughter, son-in-law, and 2 grandkids stayed in a 2 bd, 2 ba villa, and it couldn’t have been more perfect. The decor was modern, it was very clean, and there was plenty of space for everyone to be comfortable. The resort itself is quite large with a ton of amenities and is impeccably maintained. The staff were very friendly and accommodating (we were able to check in early and the late checkout fee was waived). The only negative comment I have is that the restaurant in the West Village where we stayed doesn’t open until 9am for breakfast which doesn’t allow for an early start and makes for a tight schedule on the day of checkout at 10am. Overall, this resort is top- notch, and I highly recommend it."