Ratings based on 1,693 Verified Reviews

4.5 out of 5
90% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia-Verified Reviews
4 out of 5
by A verified traveller

This traveller left a rating score only Posted Nov. 12, 2019
3 out of 5
by A verified traveller

Posted Nov. 10, 2019
Food was overpriced, portions were small and about half the dishes should have been rethought
5 out of 5
by A verified traveller

This traveller left a rating score only Posted Nov. 10, 2019
5 out of 5
by A verified traveller from Redmond WA

Posted Nov. 8, 2019
Serenity, atmosphere, friendly staffs and everything else was nice. Also, swimming with turtle at the lagoon was unique experience.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted Nov. 4, 2019
5 out of 5
by A verified traveller

This traveller left a rating score only Posted Nov. 2, 2019
5 out of 5
by A verified traveller from Pahoa

Posted Nov. 1, 2019
Great location and excellent staff and service. We will visit again for sure
5 out of 5
by A verified traveller

Posted Oct. 31, 2019
beautiful resort and excellent service. Highly recommend.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted Oct. 30, 2019
5 out of 5
by A verified traveller from Maryland

Posted Oct. 29, 2019
We highly recommend the Fairmont Orchid. The grounds and pool are beautiful and perfectly maintained. If you can, an upgrade to the Gold floor is well worth the extra cost. Food and service are beyond the vast majority of concierge levels that we've experienced before.
Comment from Hotel Management
Oct. 29, 2019 by Tara, Hotel Management
Mahalo for staying with us!