Garden View Studio - Kona Islander Inn Condos Condo by Redawning
Kailua-Kona
Pool available
Pool
Free WiFi available
Free WiFi
Air conditioned available
Air conditioned
Frequently asked questions
Does Castle Kona Reef, a Condominium Resort have a pool?
Yes, this property has an outdoor pool.
Is Castle Kona Reef, a Condominium Resort pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Castle Kona Reef, a Condominium Resort?
This property doesn't offer parking.
What time is check-in at Castle Kona Reef, a Condominium Resort?
Check-in is from 4:30 PM - midnight.
What time is check-out at Castle Kona Reef, a Condominium Resort?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Castle Kona Reef, a Condominium Resort located?
Located in Kailua-Kona, this beachfront condo building is in the historical district and within a 15-minute walk of Honl's Beach and Kona Inn Shopping Village. Kamakahonu Beach and Kailua-Kona Wharf are also within 1 mi (2 km).
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 181 out of 646 reviews" "
10 - Excellent
181
" "10 - Excellent 28%
Rating 8 - Good. 246 out of 646 reviews" "
8 - Good
246
" "8 - Good 38%
Rating 6 - Okay. 126 out of 646 reviews" "
6 - Okay
126
" "6 - Okay 20%
Rating 4 - Poor. 57 out of 646 reviews" "
4 - Poor
57
" "4 - Poor 9%
Rating 2 - Terrible. 36 out of 646 reviews" "
2 - Terrible
36
" "2 - Terrible 6%
7.6/10
Cleanliness
7.0/10
Staff & service
6.8/10
Amenities
7.4/10
Property conditions & facilities
10.0/10
Eco-friendliness
Reviews
6/10 Okay
Kathy
Travelled with partner
Apr 1, 2023
Liked: Cleanliness
Condo unit needed some maintenance before check in Bedside lampshade broken and left ( with pieces) in bedroom . Louvre doors enclosing laundry machines broken and wooden slats left laying inside the
Cupboard .Parking pass was to be left in unit for new customer but no parking pass was found. We ended up writing our info on a piece of paper and placing that on the dashboard .
Kathy
Stayed 5 nights in Mar 2023
2/10 Terrible
Timothy
Mar 19, 2023
Disliked: Cleanliness, room comfort
Held Our Room Ransom Through Hidden Fees
HIDDEN FEES! After paying in full prior to our trip through Hotels.com, we received an email from the management company 6 hours before our check in (while we were still on the plane to Hawaii) that we had an outstanding balance of $312.00, which was more than the price of a one night stay. When we landed and I was able to call, they claimed it was a cleaning fee and we would not receive our check in information until it was paid. Seeing as our only other option was to desperately find a new place, we paid the ransom. I called the manager about this fee, who said these fees were disclosed earlier. When I sent her my Hotels.com receipt stating my whole stay had already been paid for, along with her management company’s message via Hotels.com that never stated any price on these hidden fees, she went silent and refused to answer our calls or respond back to our multiple voicemails. She could not point out anywhere in the contract where these high fees would be charged. As for the “cleaning fee”, the floors were absolutely filthy when we arrived, with the bottoms of our feet turning black within seconds of entering the unit and removing our shoes. The only cleaning received during our three nights came after we left. The closet door to the washing machine was also busted through.
This company was completely dishonest about the costs and I would urge anyone looking to book this place to reconsider.
It was pleasant! Coffee pot was old and shower in bedroom was not so great. Not enough hit water and the half shower door made for a messy, cold shower.
