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Reviews of Park Shore Waikiki

3.5 out of 5
Park Shore Waikiki
2586 Kalakaua Ave, Honolulu, HI

Reviews

8.6

Excellent

Rating 10 - Excellent. 624 out of 1131 reviews" "
Rating 8 - Good. 315 out of 1131 reviews" "
Rating 6 - Okay. 105 out of 1131 reviews" "
Rating 4 - Poor. 56 out of 1131 reviews" "
Rating 2 - Terrible. 31 out of 1131 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Joel, Alameda

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place needs some serious renovation. The hallways rooms bathrooms are old and dirty. Rusting shower rods, ripped curtains faded dirty paint. Upon arrival we checked out the standard room which is small and dated. Too late to check out other hotels so decided to upgrade to a larger room. It was a tad “better” but not by much. Just had to suck it up and stay for three nights. Staff is very good and friendly, especially Gwen, and the lobby area is very nice, but that’s about as good as it gets.
Stayed 3 nights in May 2024
Response from Guest Relations Manager on May 23, 2024
Aloha Joel,Thank you for staying with us at Park Shore Waikiki. We apologize for the issues you faced during your stay and thank you for sharing your concerns. We are constantly working towards improving and it is appreciated, they have been shared with the appropriate departments for further review.Mahalo,

10/10 Excellent

Sylvia

Travelled with partner
Right across street from beach. Very convenient to everything. Room was nice.
Stayed 3 nights in May 2024
Response from Guest Relations Manager on May 23, 2024
Aloha Sylvia and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input. We are delighted to hear that you had a positive experience during your time with us. At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings. We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Thank you for sharing your concerns, they have been directed to the appropriate departments for further review. Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Park Shore Waikiki. Our room was clean, and bed was comfortable. Water pressure and temperature of the shower was wonderful. Very warm and polite staff from reception to valet. Retrieval of our vehicle was always very quick. This hotel is located conveniently in a very walkable distance from a variety of restaurants and shopping options. The beach and ocean access is literally across the street.
Stayed 9 nights in May 2024
Response from Guest Services on May 20, 2024
Aloha Ivan and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input. We are delighted to hear that you had a positive experience during your time with us. At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings. We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Thank you for sharing your concerns, they have been directed to the appropriate departments for further review. Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

10/10 Excellent

Alexander

Stayed 7 nights in May 2024
Response from Guest Services on May 20, 2024
Aloha Alexander and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input. We are delighted to hear that you had a positive experience during your time with us. At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings. We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Thank you for sharing your concerns, they have been directed to the appropriate departments for further review. Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

8/10 Good

Daysi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is right across the beach and has easy access to all the stores! The hotel itself is on the old side but it’s in a convenient location. The staff is very accommodating and attentive! We loved how they provided us with beach towels and free sunscreen. Great place to stay!
Stayed 5 nights in May 2024
Response from Guest Relations Manager on May 19, 2024
Aloha Daysi and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input. We are delighted to hear that you had a positive experience during your time with us. At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings. We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Thank you for sharing your concerns, they have been directed to the appropriate departments for further review. Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

8/10 Good

David

Travelled with family
Liked: Staff & service, property conditions & facilities
Hotel is reasonable and clean. location is great. Staff are very friendly and helpful. A few negatives are noise from the road is quite loud sometimes and the room floor did not get cleaned while we where there. Also hotel charges a daily resort fee. Not sure how this is justified ? Overall a good experience and would recommend.
Response from Guest Relations Manager on May 21, 2024
Aloha David,Thank you for staying with us at Park Shore Waikiki! We are pleased to hear that you had an enjoyable stay. The gorgeous unobstructed views of both the ocean and Diamond head make for a magical experience. We look forward to welcoming you back to our Oahana! Mahalo

10/10 Excellent

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and wonderful staff
Stayed 2 nights in May 2024
Response from Guest Services on May 20, 2024
Aloha Joshua and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input. We are delighted to hear that you had a positive experience during your time with us. At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings. We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Thank you for sharing your concerns, they have been directed to the appropriate departments for further review. Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

10/10 Excellent

Ong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the setup of room , love the location walking distance to Royal Hawaiian , International Market & beach is just across street . The beach area is nice and not crowded .Staff are all friendly , efficient and helpful . The Lobby is always clean and smells so good .We booked partial ocean view but it ‘s almost like full ocean view .
Stayed 7 nights in May 2024
Response from Guest Relations Manager on May 17, 2024
Aloha Ong and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input on parking fees. We are delighted to hear that you had a positive experience during your time with us. At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings. We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Should you have any further feedback or requests for your next stay, please do not hesitate to reach out to us. Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities
Great property in convenient location with beautiful views.
Stayed 4 nights in May 2024
Response from Guest Relations Manager on May 21, 2024
Aloha Klaus and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input. We are delighted to hear that you had a positive experience during your time with us. At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings. We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Thank you for sharing your concerns, they have been directed to the appropriate departments for further review. Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

10/10 Excellent

Shaun

Stayed 5 nights in Apr 2024
Response from Guest Services on May 19, 2024
Aloha Shaun and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input. We are delighted to hear that you had a positive experience during your time with us. At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings. We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Thank you for sharing your concerns, they have been directed to the appropriate departments for further review. Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

10/10 Excellent

Karyn, Roxboro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the beach and Honolulu Zoo. We could easily walk or Uber to any different location. If I go back to Honolulu, I will definitely consider staying here again. Front desk staff were friendly and they even had reef-safe sunscreen and after-sun lotion in large pump dispensers in the lobby. Valet parking was fast and efficient. All in all it was a good deal and a wonderful place to stay!
Stayed 6 nights in May 2024
Response from Guest Relations Manager on May 16, 2024
Aloha Karyn and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input on parking fees. We are delighted to hear that you had a positive experience during your time with us. At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings. We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Should you have any further feedback or requests for your next stay, please do not hesitate to reach out to us. Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

10/10 Excellent

Leslie

Travelled with partner
Liked: Amenities
The easy access to the beach
Stayed 3 nights in May 2024
Response from Guest Relations Manager on May 16, 2024
Aloha Leslie and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input on parking fees. We are delighted to hear that you had a positive experience during your time with us. At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings. We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Should you have any further feedback or requests for your next stay, please do not hesitate to reach out to us. Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

10/10 Excellent

EARNEST

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location Zoo literally across the street
Stayed 6 nights in May 2024
Response from Guest Relations Manager on May 16, 2024
Aloha Earnest and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input on parking fees. We are delighted to hear that you had a positive experience during your time with us. At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings. We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Should you have any further feedback or requests for your next stay, please do not hesitate to reach out to us. Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Stayed 8 nights in May 2024
Response from Guest Relations Manager on May 13, 2024
Aloha Kelly,Thank you for staying with us at Park Shore Waikiki! We are pleased to hear that you had an enjoyable stay. The gorgeous unobstructed views of both the ocean and Diamond head make for a magical experience. We look forward to welcoming you back to our Oahana!Mahalo

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
The yoga class was amazing! Loved our stay here.
Stayed 7 nights in May 2024
Response from Guest Relations Manager on May 9, 2024
Aloha Ashley and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input on parking fees. We are delighted to hear that you had a positive experience during your time with us. At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings. We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Should you have any further feedback or requests for your next stay, please do not hesitate to reach out to us. Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

2/10 Terrible

Martha

Travelled with group
Disliked: Amenities
I like cos it’s close to beach, but service in cleaning is too bad
Stayed 7 nights in May 2024
Response from Guest Relations Manager on May 9, 2024
Aloha Martha and thank you for your feedback. We will definitely take these into consideration, improve on them and hope to have you back in the future.

10/10 Excellent

Kenneth, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Park Shore Waikiki was everything I could hope for. It came well recommended by good friends who had stayed there several times in the past. The location is amazing; I had per my request a view of Diamond Head and it was stunning and sublime. The staff were all so very helpful and friendly. I would return in a heartbeat!
Stayed 2 nights in Apr 2024
Response from Guest Services on May 8, 2024
Aloha Kenneth and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input on parking fees. We are delighted to hear that you had a positive experience during your time with us. At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings. We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Should you have any further feedback or requests for your next stay, please do not hesitate to reach out to us. Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

8/10 Good

Shanae

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff was amazing and amenities were great. The room could use a deep cleaning and updating, but the ocean front view definitely made up for that!
Stayed 4 nights in May 2024
Response from Guest Services on May 8, 2024
Aloha Shanae and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input on parking fees. We are delighted to hear that you had a positive experience during your time with us. At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings. We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Should you have any further feedback or requests for your next stay, please do not hesitate to reach out to us. Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

8/10 Good

Julie, West Hindmarsh

Travelled with partner, Travelled with group
Great location, very friendly helpful staff. Hotel could do with a bit of an upgrade, but overall good.love the pool deck rooms and pool area.
Stayed 9 nights in Apr 2024
Response from Guest Relations Manager on May 7, 2024
Aloha Julie and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input. We are delighted to hear that you had a positive experience during your time with us. Your 4/5 rating serves as a testament to our commitment to providing exceptional service and creating memorable experiences for our guests.At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings.We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Should you have any further feedback or requests for your next stay, please do not hesitate to reach out to us.Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

10/10 Excellent

Izaak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay at Park Shore. It was our first time visiting Hawai’i, and staff were very friendly, personable, knowledgeable, and helpful. The view was gorgeous, and the close proximity to the ocean was unmatched! Loved sitting on the lanai throughout the day and enjoying the spectacular views of Diamond head and the ocean. Valet parking was very convenient. We appreciated the Sun Bum sunscreen in the lobby, as well as the fresh espresso every morning, among many other things. We enjoyed the beach towels and being able to use bodyboards and other beach equipment when we needed it. Honestly was such a wonderful stay, location was perfect for us and we were so thankful we chose to stay at park shore! If we come to Waikiki again, we won’t be staying anywhere else.
Stayed 6 nights in Apr 2024
Response from Guest Relations Manager on May 6, 2024
Aloha Izaak and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input. We are delighted to hear that you had a positive experience during your time with us. Your perfect rating serves as a testament to our commitment to providing exceptional service and creating memorable experiences for our guests.At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings.We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Should you have any further feedback or requests for your next stay, please do not hesitate to reach out to us.Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

8/10 Good

Praphaisorn A, Fullerton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach
Stayed 7 nights in Apr 2024
Response from Guest Services on May 5, 2024
Aloha Praphaisrom and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input. We are delighted to hear that you had a positive experience during your time with us. At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings. We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Should you have any further feedback or requests for your next stay, please do not hesitate to reach out to us. Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

8/10 Good

Rose

Travelled with family
Liked: Staff & service, amenities
The fridge broke down on us. The AC broke as well. One manager wasn’t very accommodating when we expressed our complaints but Kana’i (Manager) was extremely great! every interaction with him was so nice! He’s so genuine and welcoming. Even when the soap dispenser in the laundry room took our quarters, he offered us 2 soaps, which says a lot and that he goes above and beyond for guests. And the valet fellas were also so awesome and helpful!
Stayed 7 nights in Apr 2024
Response from Guest Relations Manager on May 4, 2024
Aloha Rose,Thank you for staying with us at Park Shore Waikiki! We are pleased to hear that you had an enjoyable stay and thank you for the kind words about Kana'i. The gorgeous unobstructed views of both the ocean and Diamond head make for a magical experience. We look forward to welcoming you back to our Oahana! Mahalo

10/10 Excellent

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Old but well taken care of
Stayed 7 nights in Apr 2024
Response from Guest Relations Manager on May 3, 2024
Aloha Brendon and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input. We are delighted to hear that you had a positive experience during your time with us. Your 8/10 rating serves as a testament to our commitment to providing exceptional service and creating memorable experiences for our guests.At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings.We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Should you have any further feedback or requests for your next stay, please do not hesitate to reach out to us.Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

10/10 Excellent

Miguel

Great customer service.
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on Apr 30, 2024
Aloha Miguel and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input. We are delighted to hear that you had a positive experience during your time with us. Your 8/10 rating serves as a testament to our commitment to providing exceptional service and creating memorable experiences for our guests.At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings.We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Should you have any further feedback or requests for your next stay, please do not hesitate to reach out to us.Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

6/10 Okay

Christine

Travelled with family
Liked: Staff & service
Hotel location was great since it was across the street from the ocean. And the zoo and park were on the side street. Easy to walk to parks, restaurants and shopping with most about 15 min walk. The ABC convenience stores were everywhere so easy to get water, quick foods like sandwiches, cut up fruit and beach necessities etc. Loved the trolley which has a stop on the same block and can take you around the area easily and inexpensively $5.50 for whole day pass. I chose the room because it was ocean front but was given a room that could see right inside rooms that faced the side street so not very private. Location not as peaceful as expected due to loud traffic constant throughout the day. Hotel was nice but pretty dated in the room and looked a bit worn. Stains on chair seat left me wondering what else wasn't cleaned. Internet was not easy to connect. Was told they would reboot the router on the floor. Could connect most times. Staff straightened room every other day but forgot toilet paper one time and towels another time. Pool was small and not located near a bar if you like to relax and have a drink by the pool. Rooms around the pool were called the lanai rooms and shared the pool area and lounges with other guests. Felt like I was intruding on their private space. But the beach was right across the road so convenient to access. Staff was pleasant and pretty responsive when asked.
Stayed 7 nights in Apr 2024
Response from Guest Relations Manager on Apr 30, 2024
Aloha Christine,Thank you for staying with us at Park Shore Waikiki! We are pleased to hear that you had an enjoyable stay. The gorgeous unobstructed views of both the ocean and Diamond head make for a magical experience. We look forward to welcoming you back to our Oahana!Mahalo

8/10 Good

Luang

Liked: Cleanliness, staff & service, property conditions & facilities
Near Waikiki beach
Stayed 7 nights in Apr 2024
Response from Jon on Apr 30, 2024
Aloha, mahalo for the wonderful review and we would like to have you back at the hotel.

10/10 Excellent

Darwin, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Jon on Apr 30, 2024
Aloha, mahalo for the wonderful review and we would like to have you back at the hotel.

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Jon on Apr 30, 2024
Aloha, mahalo for the wonderful review and we would like to have you back at the hotel.

8/10 Good

Brittany Denyse

Liked: Staff & service
Stayed 7 nights in Mar 2024
Response from Guest Relations Manager on Apr 29, 2024
Aloha Brittany,Thank you for staying with us at Park Shore Waikiki! We are pleased to hear that you had an enjoyable stay. The gorgeous unobstructed views of both the ocean and Diamond head make for a magical experience. We look forward to welcoming you back to our Oahana!Mahalo

6/10 Okay

Debi

Travelled with family
Liked: Staff & service
Hotel was close to the beach and staff was quick to respond. Bathrooms could be cleaner (mold in grout and ceiling) and no ventilation in the bathroom. Rooms are small and retain a lot of humidity. Perfect location for the beach and area attractions
Stayed 7 nights in Apr 2024
Response from Guest Services on Apr 29, 2024
Aloha Debi,Thank you for staying with us at Park Shore Waikiki. We are pleased to see that you had an overall enjoyable stay. We apologize for the issues you faced during your stay and thank you for sharing your concerns. We are constantly working towards improving and it is appreciated, they have been shared with the appropriate departments for further review.Mahalo,

10/10 Excellent

Dorinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and clean. The staff was very friendly and everything was easily accessible.
Stayed 3 nights in Apr 2024
Response from Guest Relations Manager on Apr 26, 2024
Aloha Dorinda and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input. We are delighted to hear that you had a positive experience during your time with us. Your 8/10 rating serves as a testament to our commitment to providing exceptional service and creating memorable experiences for our guests.At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings.We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Should you have any further feedback or requests for your next stay, please do not hesitate to reach out to us.Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

10/10 Excellent

Carly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Caring, friendly, attentive and helpful. The rooms are a little dated but clean. I wasn’t there to hang out in the room. The location is very convenient to the beach.
Stayed 5 nights in Apr 2024
Response from Guest Services on Apr 24, 2024
Aloha Carly and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input. We are delighted to hear that you had a positive experience during your time with us. Your 8/10 rating serves as a testament to our commitment to providing exceptional service and creating memorable experiences for our guests.At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings.We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Should you have any further feedback or requests for your next stay, please do not hesitate to reach out to us.Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

10/10 Excellent

Alistair, Campbell River

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Guest Relations Manager on Apr 25, 2024
Aloha Alistair and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input. We are delighted to hear that you had a positive experience during your time with us. Your 8/10 rating serves as a testament to our commitment to providing exceptional service and creating memorable experiences for our guests.At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings.We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Should you have any further feedback or requests for your next stay, please do not hesitate to reach out to us.Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

10/10 Excellent

Erin

Liked: Staff & service, property conditions & facilities
Very nice and accommodating staff
Stayed 4 nights in Apr 2024
Response from Guest Relations Manager on Apr 24, 2024
Aloha Erin and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input. We are delighted to hear that you had a positive experience during your time with us. Your 8/10 rating serves as a testament to our commitment to providing exceptional service and creating memorable experiences for our guests.At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings.We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Should you have any further feedback or requests for your next stay, please do not hesitate to reach out to us.Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

10/10 Excellent

Samantha

Travelled with family
Liked: Property conditions & facilities
Hotel room with ocean view was incredible. Friendly and accommodating staff. In perfect walking distance to beach and shopping. Hotel is clean and comfortable. Only downside is you are close to the street, beach and other rooms so I wouldn’t say it’s quiet. During my stay there were protesters right outside the hotel yelling into a megaphone for 2 hours. I was able to hear it even after closing the door and going inside. I will still give the hotel 5 stars because it’s worth it. Would love to come back.
Stayed 2 nights in Apr 2024
Response from Guest Relations Manager on Apr 24, 2024
Aloha Samantha and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input. We are delighted to hear that you had a positive experience during your time with us. Your 8/10 rating serves as a testament to our commitment to providing exceptional service and creating memorable experiences for our guests.At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings.We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Should you have any further feedback or requests for your next stay, please do not hesitate to reach out to us.Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

8/10 Good

Michele Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely partial ocean view, convenient amenities, friendly and helpful staff…
Stayed 12 nights in Mar 2024
Response from Guest Relations Manager on Apr 23, 2024
Aloha Michele,Thank you for staying with us at Park Shore Waikiki! We are pleased to hear that you had an enjoyable stay. The gorgeous unobstructed views of both the ocean and Diamond head make for a magical experience. We look forward to welcoming you back to our Oahana!Mahalo,

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fantastic and surrounding area was a ton of fun
Stayed 6 nights in Mar 2024
Response from Guest Services on Apr 22, 2024
Aloha Paul,Thank you for staying with us at Park Shore Waikiki! We are pleased to hear that you had an enjoyable stay. The gorgeous unobstructed views of both the ocean and Diamond head make for a magical experience. We look forward to welcoming you back to our Oahana!Mahalo,

8/10 Good

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our Diamond head balcony view and Lulu's restaurant.
Stayed 4 nights in Apr 2024
Response from Guest Services on Apr 22, 2024
Aloha Brian,Thank you for staying with us at Park Shore Waikiki! We are pleased to hear that you had an enjoyable stay. The gorgeous unobstructed views of both the ocean and Diamond head make for a magical experience. We look forward to welcoming you back to our Oahana!Mahalo,

10/10 Excellent

Lizmirely

Stayed 1 night in Apr 2024
Response from Guest Services on May 12, 2024
Aloha Lizmirely and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input. We are delighted to hear that you had a positive experience during your time with us. At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings. We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Should you have any further feedback or requests for your next stay, please do not hesitate to reach out to us. Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

10/10 Excellent

Dean

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Was a good price, room a little dated but you get what you pay for. Great location
Stayed 8 nights in Feb 2024
Response from Guest Services on Apr 21, 2024
Aloha Dean and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input. We are delighted to hear that you had a positive experience during your time with us. Your 8/10 rating serves as a testament to our commitment to providing exceptional service and creating memorable experiences for our guests.At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings.We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Should you have any further feedback or requests for your next stay, please do not hesitate to reach out to us.Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

10/10 Excellent

Vassa

Stayed 1 night in Apr 2024
Response from Guest Relations Manager on May 11, 2024
Aloha Vassa and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input on parking fees. We are delighted to hear that you had a positive experience during your time with us. At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings. We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Should you have any further feedback or requests for your next stay, please do not hesitate to reach out to us. Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very accommodating
Stayed 7 nights in Apr 2024
Response from Jon on Apr 21, 2024
Aloha, we love to have easy going guests like yourself. We look forward to having you back!

10/10 Excellent

John, rochester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was top notch. The reason for my trip was my birthday. When i checked in the staff gave me a complimentary bottle of champagne to celebrate. Allan in valet was a pleasure to be around. Always asking where we were going or what is on the agenda today? After a day he was calling me by name which made it a lot more personal. It was a nice touch. Location was great and Lulu's food is excellent!
Stayed 7 nights in Apr 2024
Response from Jon on Apr 20, 2024
Aloha, thank you for the wonderful compliments and we look forward to having you back!

10/10 Excellent

Vivian, Dublin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so welcoming and helpful. Valet parking was easy and convenient. The room was clean. The water pressure and hot water were excellent. Vouchers for meals at Lulu’s before 5 o'clock were very handy and well used. The restaurant staff were just as welcoming and helpful as the hotel staff. Food was very good and fresh. The view of the beach and the zoo’s banyan tree is unparalleled. Enjoyed several sunsets from dinner. Great stay! Will stay again.
Stayed 6 nights in Apr 2024
Response from Guest Relations Manager on Apr 18, 2024
Aloha Vivian and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input. We are delighted to hear that you had a positive experience during your time with us. Your perfect rating serves as a testament to our commitment to providing exceptional service and creating memorable experiences for our guests.At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings.We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Should you have any further feedback or requests for your next stay, please do not hesitate to reach out to us.Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

10/10 Excellent

Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, helpful staff! Great lobby. Walkable to beach, restaurants, and entertainment.
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on Apr 18, 2024
Aloha Dallas and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input. We are delighted to hear that you had a positive experience during your time with us. Your perfect rating serves as a testament to our commitment to providing exceptional service and creating memorable experiences for our guests.At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings.We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Should you have any further feedback or requests for your next stay, please do not hesitate to reach out to us.Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

8/10 Good

cassidy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Perfect location, especially if you're a surfer! But the hot water died on our second day which was a big negative. Otherwise the hotel was nicely done, we'll staffed and had everything we need. It might be a bit outdated but had a nice charm to it.
Stayed 2 nights in Apr 2024
Response from Guest Services on Apr 18, 2024
Aloha Cassidy and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input. We are delighted to hear that you had a positive experience during your time with us. At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings.We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Should you have any further feedback or requests for your next stay, please do not hesitate to reach out to us. Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

10/10 Excellent

irene

Liked: Cleanliness, staff & service
Stayed 6 nights in Apr 2024
Response from Guest Services on Apr 22, 2024
Aloha Irene,Thank you for staying with us at Park Shore Waikiki! We are pleased to hear that you had an enjoyable stay. The gorgeous unobstructed views of both the ocean and Diamond head make for a magical experience. We look forward to welcoming you back to our Oahana!Mahalo,

10/10 Excellent

Thao Thu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Hotel, staff and services are amazing, friendly. I would book and stay with them again in my next Hawaii trip. Highly recommended
Stayed 11 nights in Apr 2024
Response from Guest Relations Manager on Apr 16, 2024
Aloha and thank you for taking the time to provide us with your feedback regarding your recent stay at Park Shore Waikiki. Your satisfaction is our top priority, and we greatly value your input. We are delighted to hear that you had a positive experience during your time with us. Your perfect rating serves as a testament to our commitment to providing exceptional service and creating memorable experiences for our guests.At Park Shore Waikiki, we continuously strive to exceed expectations and ensure that every aspect of your stay is nothing short of extraordinary. Your feedback motivates us to maintain our high standards and continually improve our offerings.We sincerely appreciate your patronage and the opportunity to serve you. It was a pleasure hosting you, and we eagerly anticipate your return visit. Should you have any further feedback or requests for your next stay, please do not hesitate to reach out to us.Thank you once again for choosing Park Shore Waikiki. We look forward to welcoming you back soon for another unforgettable experience.

8/10 Good

Matt

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location
Stayed 2 nights in Apr 2024
Response from Jon on Apr 12, 2024
Aloha, we would love to have you back to make it a 5 out of 5!

6/10 Okay

Colleen

Travelled with family
Liked: Staff & service, amenities
This is not a 3.5 star hotel. Maybe 2.5 to 3. Rooms need to be updated. Rooms are very small and air conditioner hard to keep up and kept running. Only cleaning service every second day. Pool is outdated and very limited seating. One thing I did like was the resort fee which allowed 3 things per day (from great rental place next door)- used chairs, umbrella, boogie board and rented surf board for my son for $10. They also had free floaties which was great. Also being able to change the beach towels for new ones everyday was great. Location is good across from beach but we tended to still walk 3-4 blocks to the main beach area. One positive was a very quiet place and staff were good. If rooms were updated would stay here again. Was able to park car overnight by the beach till 7am which was free.
Stayed 8 nights in Mar 2024
Response from Jon on Apr 12, 2024
Aloha, we look forward to having you back in the future to make a better stay next time.