The Kahala Hotel & Resort

Photo gallery for The Kahala Hotel & Resort

Primary image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers

Overview of The Kahala Hotel & Resort

VIP Access

The Kahala Hotel & Resort

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
5000 Kahala Ave, Honolulu, HI, 96816

Explore the area

  • Popular LocationKahala Beach6 min walk
  • Popular LocationKahala Mall3 min drive
  • Popular LocationKapiolani Community College5 min drive
  • AirportHonolulu, HI (HNL-Daniel K. Inouye Intl.)18 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Honolulu

The Kahala Hotel & Resort is located in Eastern Honolulu, a neighborhood in Honolulu, and is in the suburbs and on the beach. Kahala Mall and Royal Hawaiian Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Diamond Head and Waikiki Beach. Traveling with kids? Don't miss Honolulu Zoo. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with skydiving and mountain biking. Guests appreciate the resort's quiet location.

What's nearby

  • Kahala Beach - 6 min walk
  • Kahala Mall - 3 min drive
  • Kapiolani Community College - 5 min drive
  • Kawaikui Beach Park - 8 min drive
  • Diamond Head - 14 min drive

Getting around

  • Daniel K. Inouye Intl. Airport (HNL) - 18 min drive

About this property

The Kahala Hotel & Resort

5-star beach resort with a full-service spa
Catch some rays at the beach or spend the day relaxing at The Kahala Hotel & Resort's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
The Kahala Hotel & Resort offers 338 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Honolulu resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna, a fitness center, and complimentary bicycles.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Kahala Spa has 10 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

Guests under 13 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and the Leading Hotels of the World.

Languages spoken

Chinese (Mandarin), Japanese, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA)
Follows standard cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and GBAC STAR Facility Accreditation (global expert)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 3 and up; COVID-19 vaccination requirement applies to all guests aged 10 and up; guests providing vaccine record must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (USD 40 per night)
  • Secured covered valet parking on site (USD 40 per night)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 49 for adults and USD 25 for children
  • 5 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Arancino at the Kahala
  • Hokus
  • Plumeria Beach House
  • The Verandah
  • Seaside Grill

Things to do

  • Aerobics classes
  • Beach yoga
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Motorized watercraft
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (13000 square feet)
  • Meeting rooms - 2

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 3 and up; COVID-19 vaccination requirement applies to all guests aged 10 and up; guests providing vaccine record must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 25 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 85.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 49 for adults and USD 25 for children (approximately)
  • Airport shuttle fee: USD 195 per vehicle (one-way)
  • Covered self parking fee: USD 40 per night
  • Covered valet parking fee: USD 40 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
Tax ID - GE-169-879-9616-01
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 13 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Kahala Hotel & Resort
Kahala Resort Hotel
Kahala Hotel Resort
The Kahala Hotel Honolulu
The Kahala Hotel And Resort
Kahala Resort Honolulu
Kahala Hotel Honolulu
Mandarin Oriental Oahu
Kahala Mandarin Oriental
The Kahala Hotel & Resort Hawaii/Honolulu
The Kahala Hotel Resort
The Kahala Hotel & Resort Hawaii/Honolulu
Kahala Resort Honolulu
Kahala Hotel Honolulu
Kahala Hotel & Resort
The Kahala Hotel And Resort
The Kahala & Resort Honolulu
The Kahala Hotel & Resort Resort
The Kahala Hotel & Resort Honolulu
The Kahala Hotel & Resort Resort Honolulu

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 737 out of 993 reviews
5 - Excellent 74%
Rating 4 - Good. 180 out of 993 reviews
4 - Good 18%
Rating 3 - Okay. 46 out of 993 reviews
3 - Okay 5%
Rating 2 - Poor. 16 out of 993 reviews
2 - Poor 2%
Rating 1 - Terrible. 14 out of 993 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4.7/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is secluded from the busy Waikiki area
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an amazing experience overall! Paradise!!
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Resort. Staff Friendly. Service Amazing. Some area needs a little upgrade but overall its great.
Stayed 8 nights in May 2022

2/5 Poor

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms are in need of a full renovation. Hotel areas dirty.
Stayed 6 nights in Mar 2022

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel rooms specifically bathrooms are in need of a complete renovation/ Refurbish. New floors and carpets. It’s noise level is high between suites as well on the ground floor rooms. Restaurants need to be open much much later and/or having a more stocked convenience store on site would serve your guests well. Your service staff at the beach bar and seaside grill very friendly and accommodating. A more affordable happy hour would be beneficial. The veranda in the evening with it’s live music was lovely. A daily shuttle service to Waikiki would make this property more desirable to stay at in the future. Yoga should definitely be complimentary at a resort of this caliber. (As at the Royal Hawaiian) More people would attend. Reggie in security went above and beyond during my stay, well done! Unheard of kindness and efforts! Unbelievable.. Overall
Stayed 10 nights in Mar 2022