Search Castles in Douglas from CA $101

"Very clean. Spacious updated rooms. Easy parking and friendly staff."

"The hotel was under construction for renovations during our stay. We reserved a room with 1 King bed that was newly refurbished. We were puzzled about the following renovations: a see through glass door on the shower and the toilet was adjacent, a large empty corner in the room were an oversized chair should have been (the only place to sit was the bed or 1 desk chair, and limited parking due to construction debris and storage containers."

"We walked in the door at 9 o’clock, and there was a live band playing, and we literally got smacked in the face with a cloud of pot, cigarettes, and vape smoke. This lasted until at least midnight. The next morning when we woke up, there were joints in the hallway outside our room! I was staying there with my young daughter. The live band is understandable but not the drug use in the hotel. "

"We stayed here a couple of times previously. The property and rooms are very clean. Unfortunately, this stay provided very little sleep. Between 1 am and 4 am there was such a loud party above us that it disturbed the peace. It was obnoxious. We did report it and hoped it would be heard and managed. Unfortunately, that was not the case. "

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"All aspects of our stay were effortless. The location makes it easy to get around in Providence. The onsite restaurant is good and the staff were all lovely. My daughter lived the indoor pool. Overall, it’s a great location. "

"Staff across the board was extremely rude and unwelcoming. I have stayed at this location several times and never had an issue. The woman at check in seemed rude but had no issue with check in. Check out is 12pm. 11am housekeeping attempted to enter the room waking us up from a nap. 11:30 the front desk called the room phone and was outright disrespectful to my spouse when she answered stating “CHECKOUT IS AT NOON!” To which my spouse replied “yes, we are packing our things and tidying up the room” 11:54 housekeeping again banged on the door and informed us checkout is at noon to which my spouse replied “yes noon not 11:54”. At which point 11:59 the desk once again called the room to remind us of the checkout time. At this point I informed them if they stop knocking on the door and give us a minute we can finish packing and will gladly be off your property. I have never encountered such aggressive staff. "

"Breakfast was ok, coffee was weak, rooms outdated "

"Excellent "