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Onsen Hotel & Spa

2.0 star property
Adults-only hotel with a full-service spa and free breakfast

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Onsen Hotel & Spa

Outdoor pool
Double Room, 2 Queen Beds
Shower, rainfall showerhead, designer toiletries, hair dryer
Room, 1 Queen Bed, Patio
Gym

Reviews

9.2

Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Hot tub
  • Gym
    GymGym
  • Pet-friendly
    Pet-friendlyPet-friendly

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
12921 Tamar Dr, Desert Hot Springs, CA, 92240
  • Popular LocationDesert Hot Springs Town Center2 min drive
  • Popular LocationMiracle Springs Spa4 min drive
  • Popular LocationSea Mountain Resort Nude Spa4 min drive
  • AirportPalm Springs, CA (PSP-Palm Springs Intl.)18 min drive
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About the area

Desert Hot Springs

Located in Desert Hot Springs, Onsen Hotel & Spa is in a rural area. The area's natural beauty can be seen at San Jacinto Mountains and Joshua Tree National Park, while Agua Caliente Cultural Museum and Palm Springs Art Museum are cultural highlights. Palm Springs Convention Center is another place to visit that comes recommended.
Visit our Desert Hot Springs travel guideOpens in a new window

What's nearby

  • Cabot's Pueblo Museum - 10 min walk
  • Desert Hot Springs Town Center - 2 min drive
  • Miracle Springs Spa - 4 min drive
  • Sea Mountain Resort Nude Spa - 4 min drive
  • Palm Springs Convention Center - 18 min drive

Getting around

  • Palm Springs Station - 17 min drive
  • Palm Springs Intl. Airport (PSP) - 18 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Jack In The Box - ‬10 min drive
  • All Star Burgers
  • ‪La Palapa - ‬3 min drive

About this property

Onsen Hotel & Spa

Hotel near San Jacinto Mountains
Consider a stay at Onsen Hotel & Spa and take advantage of free continental breakfast, an outdoor entertainment area, and a 24-hour gym. Treat yourself to a massage at the onsite spa. Free in-room WiFi and a spa tub are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Luggage storage, smoke-free premises, and outdoor furniture
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Onsen Hotel & Spa have thoughtful touches such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 50-inch flat-screen TVs with Netflix, streaming services, and premium channels
  • Heating, daily housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Spa tub

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Full-service spa

  • Hot/mineral springs
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in room
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Built in 2023
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 49 per accommodation, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 49 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Guests under 21 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Onsen Hotel & Spa Hotel
Onsen Hotel & Spa Desert Hot Springs
Onsen Hotel & Spa Hotel Desert Hot Springs

Frequently asked questions

Does Onsen Hotel & Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Onsen Hotel & Spa?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Onsen Hotel & Spa on Jul 28, 2024 start from CA $169.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Onsen Hotel & Spa pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a deposit of USD 150 per stay and a fee of USD 49 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Onsen Hotel & Spa?

Self parking is free at this property.

What time is check-in at Onsen Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Onsen Hotel & Spa?

Check-out is at 11:00 AM.

Where is Onsen Hotel & Spa located?

Situated in a rural location, this spa hotel is within 12 mi (20 km) of San Jacinto Mountains, Palm Springs Convention Center, and Agua Caliente Cultural Museum. Palm Springs Art Museum and Joshua Tree National Park are also within 32 mi (52 km).

Onsen Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 77 out of 104 reviews" "
Rating 8 - Good. 17 out of 104 reviews" "
Rating 6 - Okay. 6 out of 104 reviews" "
Rating 4 - Poor. 1 out of 104 reviews" "
Rating 2 - Terrible. 3 out of 104 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Katherine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It pains me to leave this review because I wanted to like this place. The hotel itself is nice, Kendra at the check-in is lovely, rooms are large and clean, the pool and the jacuzzi are great with real spring water, but this review is due to the way the hotel handled my issue. Lack there of, to be exact. I came here for a night to rest and relax but it was impossible. You can hear everything, stomping, talking - everything, the walls are super thin. If you’re a light sleeper like me, that is a huge dealbreaker. I couldn’t sleep because of the loud stomping of the people above me back and forth from 10pm until 2am. Even after I expressed my concern to the overnight hotel staff, they said they couldn’t move me and didn’t offer a solution besides opening the pool (which I’m not sure what I would do there at 1:30am), even though the hotel didn’t seem sold out. I had to endure that loud stomping until 2am and then again at 8am the next day, and wasn’t able to get any rest that I came for. The hotel management didn’t acknowledge my complaint at all and made it seem like it was not a big deal. It’s a big deal for someone who paid $200 to get no rest. An upsetting experience.
Stayed 1 night in Jun 2024

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was first rate!
Stayed 2 nights in May 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It's like you own the place, private spotless clean, limited services (no restaurant, bar or karaoke) but all you need for a nice healthy, relaxing retreat. Nice spring water pool and hot tub area. I enjoyed it with my Beagle Rita who got pool service water bowl and lots of Love from the front desk lady and the Motel Manager.
Stayed 1 night in Jun 2024

10/10 Excellent

rhea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a nice lay out and tastefully decorated. Staff was exceptionally accommodating. Breakfast was well thought out with a combination of breads, eggs, yogurt and fresh fruits - plus coffee and juice. Mineral spring heated pool and jacuzzi was just what I needed at the end of the day.
Stayed 1 night in May 2024

10/10 Excellent

Galyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like our stay in Onsen hotel. Very nice and relaxing.
Stayed 1 night in May 2024

6/10 Okay

Rosario

Stayed 1 night in May 2024

10/10 Excellent

Tonnie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was immaculate. Rooms large and very nicely decorated. Very good complimentary breakfast. The staff—Kendra, Geneva and Tracy—went out of their way to make my stay comfortable. Pool and spa delightful and clean, with special chairs to lower handicapped people into the water and take them out that I’ve never seen in any hotel before. A real plus for disabled me. Wish hotel staff was better prepared for high winds common in area. Pool umbrellas were not properly moored. Desert Hot Springs an ugly city with nothing to do and no good restaurants. But hotel’s mineral pools well worth the stay. I’ll be back.
Stayed 2 nights in May 2024

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a diamond in the rough. It is clean, peaceful and Janisa was a superb hostess. I found serenity laying poolside.
Stayed 1 night in May 2024

10/10 Excellent

REGINA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean and cozy! Friendly and accommodating staff!
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very friendly !
Stayed 2 nights in Mar 2024

8/10 Good

Richard L

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and wonderful natural spring pool.
Stayed 7 nights in Mar 2024

10/10 Excellent

Anna

Stayed 1 night in Mar 2024

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was updated and the staff was excellent. Breakfast in the morning was a plus. The pool and hot tub were impeccably clean and cared for. We loved that they were mineral pools so we didn’t smell of chlorine. We were a bit disappointed with the lack of parking in front of the hotel. We ended up parking in the back and on occasion the security door was locked so we had to walk around the block to get in. It would be helpful if there was keycard access to that door. Since we traveled in a group it was fine but if I were alone I’d feel somewhat unsafe parking in the back lot. It was well lit, however.
Stayed 4 nights in Mar 2024

6/10 Okay

Todd, Sebastopol

Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Solid place to stay. Room was big and decently nice. Pool area was nice but high winds made it less appealing
Stayed 1 night in Mar 2024

8/10 Good

Chung-Kwang, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities
The location is a little far from Palm Springs, bu the price is better. Room condition is fine. Staff are very friendly and helpful. Room lighting is a little dark. A desk lamp would improve it.
Stayed 2 nights in Mar 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool looked great, but we didn't have time to enjoy it. ✔ in was great - Brandon was very helpful. The bed was a little hard, but that's really a preferred so no fault of the hotel :) My only issue is with the breakfast area. Its in the small lobby, and as the wind was blowing fiercely you couldn't eat outside. Normally that would be ok except the receptionist, perhaps the owner?, was annoyingly loud (and shrill which hurt my ears) on the phone,. This drove me to eat in the room where there is no table.
Stayed 1 night in Mar 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

BRAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was large and comfortable. Employees were all very friendly. Hot tub could have been warmer.
Stayed 4 nights in Mar 2024

8/10 Good

STEFANI

Liked: Cleanliness, staff & service, room comfort
clean place excellent staff
very tidy, updated , efficient. mellow vibe best part was friendliness of staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Candice Jill, Burnaby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with my partner at the Onsen over Christmas 2023. This review is a little late but I wanted to ensure that I gave the Onsen an excellent review. We were very happy with everything on the resort. It was quiet and relaxing. The staff were welcoming and helpful. The room was comfortable and spacious. Our main reason for choosing the Onsen for our vacation was to enjoy the hot springs. The pool and hot tub were fabulous! The Desert Hot Springs area is a little out of the way from Palm Springs so we did quite a bit of driving back and forth for meals, golf, sights, etc. We thought it was still worth it though for the hot springs. I hope we will make it back again in the near future.
Stayed 7 nights in Dec 2023

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, quiet, clean. Has pool and jacuzzi. I recommend getting a day pass for the hot springs nearby.
Stayed 1 night in Mar 2024