Deep Cove Vacation Packages

Very well kept hotel, great staff. City area is a bit underwhelming, but not off-putting.

Amazing concierge service, staff was super friendly, spacious room with a view and room gets cleaned more than once throughout the day.

This property is very nice, but staff service is terrible. I would prefer to stay at Seaside on Londsday Quay but it was fully booked. The hotel made big problems for me before. I had a prepaid expedia reservation, and they charged my credit card for my entire stay. Obviously staff is poorly trained. I went shopping and came back with a few bags. I wanted to retrieve my luggage from bag check. There was only one person at the desk. He asked me to come back and find my bags even though I had the check tags. I said that I wanted to stay with my shopping bags. He came with the bags. Then he gave me a lecture about how he was busy and he interrupted his work to get my bags. Wow! This is a high end hotel. I asked why there is only one employee at the desk at 3PM. He said the others were on lunch break at 3PM. OK.....z This is a high end hotel. One desk worker. No one for bags etc etc. And surly too. Seems like that for a $250-400 night hotel fully booked, they could spurge on one more $15-20 per hour employee. As said above, I try not to stay at this hotel, but I had no choice.

We love Sutton because the staff there are very friendly! Specially Mark the Doorman who is very helpful to us. We stayed in Sutton 2x and it will be a go to hotel when we visit BC. Even the staff at The Boulevard we love them so much!!

This is our second time at the Azur and it’s a really lovely hotel. The new rooftop restaurant is wonderful and a great people watching spot!