Hotels in Colony Biltmore, Phoenix

"The 2 bed hotel room we got had a full kitchen and wash + dryer it was awesome! Almost like a mini apartment, the beds could be more comfortable and shower needs to be updated but everything else was great. Great location not to far from the ASU campus, Phoniex airport, and Mil Ave."

"There was no water in the morning of May 13th to bath with. "

"We stayed there twice, a week apart on our way to and from California. The hotel was disgusting. The rooms smelled of stale coffee, the bathroom grout was full of mold. The ice machine can’t have been cleaned ever because we were pulling out cubes filled with black mold and sludge. The breakfast wasn’t any better. The scrambled eggs were burnt and wet. There was a puddle of condensation at the bottom of the eggs… plus the turkey sausage was so dry the skin was pulling from the meat and it tasted like it was about to go rancid. Very poor quality hotel. No interest in ever visiting again. Yuck!"

"Bed was very squeaky. Door to the shower opens by itself. Room needs repair."

"We have been at this property many times but not since Covid so there were obvious differences in overall maintenance, ability to access amenities, etc"

"The hotel spa is relaxing. Moon is a fantastic massage therapist, and her cupping technique was amazing. The resort charges random fees, like a $25 resort fee (for water and coffee in the room, which is ridiculous). The Spa automatically adds a 20% gratuity to your bill, plus a $7 service fee. I would not stay here again because of all the random fees the resort adds on - completely unnecessary, and the restaurants are over-priced."

"Bar is good"

"While the resort itself is awesome with good and friendly staff, the state of the shower in our room was the worst I've ever seen. Mold in every single corner that could have at least been partially removed with a wipe. I was certain I would have been able to remove some of it with a swipe of a towel (which, I did not, because that's gross). For nearly $400 a night, this is unacceptable. It was also very difficult to locate areas where we could fill our water bottles, which is a necessity in the heat. I know people are coming mainly for the resort itself, but the quality of the stay could be significantly improved. "

"Will be back amazing experience "