Hilton Phoenix Tapatio Cliffs Resort

Photo gallery for Hilton Phoenix Tapatio Cliffs Resort

Lobby
7 outdoor pools, cabanas (surcharge), pool umbrellas
7 outdoor pools, cabanas (surcharge), pool umbrellas
7 outdoor pools, cabanas (surcharge), pool umbrellas
Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Living area | 27-inch LCD TV with cable channels, pay movies

Overview of Hilton Phoenix Tapatio Cliffs Resort

Hilton Phoenix Tapatio Cliffs Resort

4.0 star property

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
11111 N 7th St, Phoenix, AZ, 85020

Explore the area

  • Popular LocationNorth Mountain Park18 min walk
  • Popular LocationShadow Mountain Preserve6 min drive
  • Popular LocationShaw Butte9 min drive
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)24 min drive

Choose dates to view prices

About this area

Phoenix

Hilton Phoenix Tapatio Cliffs Resort is located in North Mountain, a neighborhood in Phoenix, and is in the suburbs and near the airport. Children's Museum of Phoenix and Musical Instrument Museum are cultural highlights, and travelers looking to shop may want to visit Kierland Commons and Scottsdale Quarter. Traveling with kids? Consider Castles N' Coasters, or check out an event or a game at GCU Arena. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like outlet shopping.

What's nearby

  • North Mountain Park - 18 min walk
  • Cave Creek Golf Course - 6 min drive
  • Shadow Mountain Preserve - 6 min drive
  • Shaw Butte - 9 min drive
  • Castles N' Coasters - 14 min drive

Getting around

  • 19th Avenue/ Dunlap Station - 7 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 24 min drive

Restaurants

  • Pointe In Tyme - 3 min walk
  • Starbucks - 18 min walk
  • Isa's Pizza - 19 min walk
  • Dunkin' - 19 min walk
  • Moon Valley Cafe - 19 min walk

About this property

Hilton Phoenix Tapatio Cliffs Resort

Family-friendly Phoenix resort in North Mountain with 3 restaurants
This smoke-free resort features 3 restaurants, 7 outdoor pools, and a full-service spa. Valet parking is free. Additionally, a golf course, free water park access, and 3 bars/lounges are onsite. Housekeeping is available on request.
Hilton Phoenix Tapatio Cliffs Resort offers 584 air-conditioned accommodations with laptop-compatible safes and safes. Rooms open to balconies or patios. Accommodations have separate living rooms and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 27-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with waterslides. 7 outdoor swimming pools and 7 spa tubs are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tocaloma Spa & Salon has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open select days. Children under 10 years old are not allowed in the spa without adult supervision.

Languages

English, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of WELL Health-Safety Rating (IWBI)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 11.95)

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Limo/town car service

Food and drink

  • To-go breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 9-20 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Different Pointe of View
  • Pointe In Tyme
  • Cascades Cafe
  • Lobby Bar

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • 7 outdoor pools
  • 2 outdoor tennis courts
  • 7 spa tubs
  • Basketball
  • Free water park access
  • Full-service spa
  • Golf driving range
  • Sauna
  • Shopping
  • Tennis

Family friendly

  • 7 outdoor pools
  • Free cribs/infant beds
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Separate living room
  • Sofa bed
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Golf cart
  • Golf clubs
  • Golf lessons
  • Golf pro shop
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (75 square feet of space)
  • Meeting rooms - 36

Outdoors

  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 27-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate living room
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Guests will receive smart lock details
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Renovations and closures

The following facilities or services will be unavailable from September 26 2022 to October 12 2022 (dates subject to change):
  • Golf course
The following facilities are closed seasonally each year. They will be closed from September 26 to October 12:
  • Golf course
The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per night
  • Resort fee: USD 39.00 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Internet access
  • Phone calls
  • Parking
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 9 and USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 11.95 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a cash deposit for any bookings where payment for the stay will be made in cash.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 10 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Cliffs Tapatio Resort
Hilton Pointe Tapatio Cliffs Resort
Hilton Tapatio
Pointe Hilton Resort
Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort Phoenix
Pointe Tapatio Cliffs
Pointe Tapatio Cliffs Resort
Tapatio Cliffs Hilton
Tapatio Hilton
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Pointe Hilton Tapatio Cliffs Phoenix
Pointe Hilton Tapatio Cliffs
Hilton Phoenix
Phoenix Hilton
Hilton Phoenix Tapatio Cliffs
Pointe Hilton Tapatio Cliffs Resort
Hilton Phoenix Tapatio Cliffs Resort Resort
Hilton Phoenix Tapatio Cliffs Resort Phoenix

Frequently asked questions

Does Hilton Phoenix Tapatio Cliffs Resort have a pool?

Yes, this property has 7 outdoor pools.

How much does it cost to stay at Hilton Phoenix Tapatio Cliffs Resort?

As of Aug 17, 2022, prices found for a 1-night stay for 2 adults at Hilton Phoenix Tapatio Cliffs Resort on Sept 5, 2022 start from CA $165.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Phoenix Tapatio Cliffs Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Phoenix Tapatio Cliffs Resort?

Self parking and valet parking are free at this property.

What time is check-in at Hilton Phoenix Tapatio Cliffs Resort?

Check-in is from 4:00 PM - anytime.

What time is check-out at Hilton Phoenix Tapatio Cliffs Resort?

Check-out is at 11 AM.

Where is Hilton Phoenix Tapatio Cliffs Resort located?

Located near the airport, this family-friendly resort is within 12 mi (20 km) of Grand Canyon University, Children's Museum of Phoenix, and Musical Instrument Museum. Scottsdale Quarter and Kierland Commons are also within 12 mi (20 km).

Can I cancel my reservation for free at Hilton Phoenix Tapatio Cliffs Resort and receive a full refund?

Yes, Hilton Phoenix Tapatio Cliffs Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Phoenix Tapatio Cliffs Resort cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 503 out of 1242 reviews
5 - Excellent 40%
Rating 4 - Good. 345 out of 1242 reviews
4 - Good 28%
Rating 3 - Okay. 186 out of 1242 reviews
3 - Okay 15%
Rating 2 - Poor. 119 out of 1242 reviews
2 - Poor 10%
Rating 1 - Terrible. 89 out of 1242 reviews
1 - Terrible 7%

3.9/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

3.8/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful with lots to do for the whole family.
Stayed 1 night in Aug 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Room very clean, friendly staff
Stayed 1 night in Aug 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff! The rooms were great as well.
Stayed 1 night in Aug 2022

3/5 Okay

Liked: Cleanliness, amenities
Disliked: Staff & service
We enjoyed the quiet room. We did not enjoy the staff. Very rude pool staff and waitresses at the pool.
Stayed 3 nights in Aug 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Falls pool area....the food options were great and staff was so friendly.
Stayed 3 nights in Aug 2022

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The highlight of our stay was our shuttle driver Richard the first day of our stay. He was friendly and informative about the property. Our next highlight was our encounter with housekeeping. We had the pleasure of meeting Aleisha (hope spelled right) She was such a joy and quickly and efficiently completed our room refresh. She had such a wonderful smile and laugh! She definitely brightened our day and she added little touches that went over and above to make the room cozy and inviting! Give that lovely spirit a raise!!
Stayed 3 nights in Aug 2022

4/5 Good

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Make sure to bring smaller cash if you are wanting to tip. Apparently they don’t have cash to break any amount of cash. Also, it rained a lot the first night we were there and our ceiling had a small hole in it and leaked all night. We told the front desk and they did not care. Adult pool was nice, and point in thyme was a great restaurant. If you want to go eat food at point of View they said it’s 3 month in advance reservation. The food by the Falls pool was not very good. We did have a fun and relaxing stay and would stay again, but you pay for what you get here.
Stayed 4 nights in Aug 2022

2/5 Poor

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t be fooled by the pictures online. This hotel is run down, the pools are small and crowded, and the facilities are dirty. 0/10. We expected a lovely resort and were met with a run down motel.
Stayed 1 night in Aug 2022

5/5 Excellent

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Jul 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was only there one night, so wasn’t able to take full advantage of the amenities. The staff I interacted with were all pleasant. I especially appreciated the on-demand transportation around the property in golf cart - Allen was always pleasant with a smile on his face (thank you!).
Stayed 1 night in Jul 2022