Embassy Suites by Hilton Scottsdale Resort

Photo gallery for Embassy Suites by Hilton Scottsdale Resort

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2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
Premium bedding, in-room safe, desk, laptop workspace

Overview of Embassy Suites by Hilton Scottsdale Resort

Embassy Suites by Hilton Scottsdale Resort

3.5 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
5001 N Scottsdale Rd, Scottsdale, AZ, 85250

Explore the area

  • Popular LocationOld Town2 min walk
  • Popular LocationScottsdale Fashion Square13 min walk
  • Popular LocationScottsdale Waterfront16 min walk
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)15 min drive

Choose dates to view prices

About this area

Scottsdale

Embassy Suites by Hilton Scottsdale Resort is located in South Scottsdale, a neighborhood in Scottsdale, and is in the suburbs and near the airport. Old Town and Scottsdale Fashion Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Camelback Mountain and Desert Botanical Garden. Phoenix Zoo and OdySea Aquarium are not to be missed. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as rock climbing and hiking/biking trails in the area.

What's nearby

  • Old Town - 2 min walk
  • Scottsdale Fashion Square - 13 min walk
  • Scottsdale Waterfront - 16 min walk
  • Scottsdale Healthcare Osborn Medical Center - 3 min drive
  • Camelback Mountain - 7 min drive

Getting around

  • Priest Dr - Washington Station - 9 min drive
  • Sky Harbor International Airport (PHX) - 15 min drive

Restaurants

  • Azul Clubhouse — 1 min walk
  • Roaring Fork — 3 min walk
  • Postino — 5 min walk
  • Culinary Dropout — 13 min walk
  • Sushi Roku Scottsdale — 13 min walk

About this property

Embassy Suites by Hilton Scottsdale Resort

Suburban Scottsdale hotel in South Scottsdale, walk to Old Town
This smoke-free hotel features 2 outdoor pools, a restaurant, and 2 poolside bars. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. All 312 rooms provide conveniences like sofa beds and dining areas, plus sitting areas and flat-screen TVs with cable channels. Guests will also find WiFi, refrigerators, and microwaves.
Embassy Suites by Hilton Scottsdale Resort offers 312 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations have separate dining areas and are furnished with unspecified sofa beds. Beds feature premium bedding. 43-inch flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Scottsdale hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include an outdoor tennis court and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Valet parking on site (USD 25.00 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 2 poolside bars and 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 24-hour pool access
  • 2 outdoor pools
  • 2 spa tubs
  • Fitness center
  • Free bicycle rentals
  • Outdoor tennis court
  • Tennis

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Dining room
  • Microwave
  • Refrigerator

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 80
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Dogs welcome
1 per room (up to 75 lbs)
Pets cannot be left unattended
An off-leash area is available
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children 21 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 10
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 25.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: USD 80 (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

24-hour pool access
Children 21 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chaparral Scottsdale
Embassy Suites Hilton Scottsdale Resort
Chaparral Suites Hotel
Chaparral Suites Hotel Scottsdale
Embassy Suites Hilton Scottsdale
Scottsdale Chaparral
Scottsdale Chaparral Suites
Chaparral Hotel Scottsdale
Chaparral Resort Scottsdale
Chaparral Suites Scottsdale Hotel Scottsdale
Embassy Suites by Hilton Scottsdale Resort Hotel
Embassy Suites by Hilton Scottsdale Resort Scottsdale
Embassy Suites by Hilton Scottsdale Resort Hotel Scottsdale

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 503 out of 981 reviews
5 - Excellent 51%
Rating 4 - Good. 280 out of 981 reviews
4 - Good 29%
Rating 3 - Okay. 108 out of 981 reviews
3 - Okay 11%
Rating 2 - Poor. 49 out of 981 reviews
2 - Poor 5%
Rating 1 - Terrible. 41 out of 981 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Great location and breakfast, Sofa bed mattress is very old, heater didn’t work but they sent us a portable heater!!
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating, location close to everything.
Stayed 1 night in Dec 2021

2/5 Poor

Travelled with family
Booked and paid for a room for my daughter and son in law. When they arrived they were told they needed the credit card that was used to pay for the room even though it was prepaid thru Expedia. They were forced to pay another $400 to stay the night. After contacting the Manager two days later, and supplying proof of payment they finally refunded the money to my daughter. In the hundreds of times I've booked a room thru Expedia for myself and others, this has never happened and its obviously not Expedia's fault. Never gonna stay there again. there are plenty of nice hotels in the area in the $400/night range.
Stayed 1 night in Dec 2021

1/5 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Blood and dirt on sheets and pillowcases. Looked like blood stains on mattress when staff stripped the dirty sheets. Light switches had smudges of red and brown. Feces was ingrained into the tabs that attach the toilet seat . Housekeeping came and removed the seat and cleaned it in the sink and they did not clean the vanity area until I requested they clean up the splattered feces. I spent time cleaning room and finally gave up and they put me in new room. Front desk guy was empathetic and apologetic and called manager. The manager said they would work with Expedia to refund my money but I have not heard anything yet. Mold in sink and around base of toilet.
Stayed 2 nights in Dec 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service
Location
Stayed 10 nights in Nov 2021