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SureStay Hotel by Best Western Phoenix Airport

Star Rating
2 out of 5

Information

Reviews

3.5 / 5Good
2,133 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Celebrity Theater
    8 min walk
  • Popular Location
    Phoenix Convention Center
    6 min drive
  • Restaurant
    Bill Johnson's Big Apple
    18 min walk
  • Restaurant
    La Tolteca
    4 min drive
  • Airport
    Phoenix, AZ (PHX-Sky Harbor Intl.)
    7 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

    Room Amenities

    • Sleeps 4
    More details
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    Room Amenities

    • Sleeps 4
    More details

About this area

Phoenix

In the city centre, SureStay Hotel by Best Western Phoenix Airport is in Phoenix's Downtown Phoenix neighbourhood, an area with good airport proximity and shopping. The area's natural beauty can be seen at Desert Botanical Garden and Papago Park, while Celebrity Theater and Children's Museum of Phoenix are cultural highlights. Consider The Van Buren for a night out, and don't miss Phoenix Zoo, a top local attraction. Our guests appreciate the hotel's quiet location.

What's nearby

  • Popular Location
    Celebrity Theater - 8 min walk
  • Popular Location
    Phoenix Convention Center - 6 min drive
  • Popular Location
    Chase Field - 6 min drive
  • Popular Location
    Talking Stick Resort Arena - 6 min drive
  • Popular Location
    Phoenix Theatre - 6 min drive

Getting around

  • 38th Street - Washington Station - 2 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.) - 7 min drive

Restaurants

  • Bill Johnson's Big Apple — 18 min walk
  • La Tolteca — 4 min drive
  • The Stockyards Restaurant — 4 min drive
  • Dunkin' Donuts — 5 min drive
  • Tilted Kilt — 6 min drive

About this property

SureStay Hotel by Best Western Phoenix Airport

An outdoor pool, coffee/tea in a common area and a business centre are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. All 95 rooms provide conveniences such as fridges and microwaves, plus complimentary wireless Internet access and LCD TVs with cable channels. Pillowtop, coffee/tea makers and free weekday newspapers are among the other amenities available to guests.

Policies

Check-in

Check-in between 3 PM - 6:30 AM
Early check-in subject to availability

Special check-in instructions

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pets

  • Pets are allowed for an extra charge of USD 10 per pet, per night.
  • Dogs only

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Extended parking fee: USD 10 per day
  • Pet fee: USD 10 per pet, per night
  • Early check-in fee: USD 20.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Only bookings from non-local guests are accepted. Guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in.

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Extended parking: USD 10 per day
  • Limited parking spaces
  • Free 24-hour return airport shuttle

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • No lifts
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English

Business services

  • Business centre
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 40-inch LCD TV
  • TV channels
  • premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
5 - Excellent
438
4 - Good
801
3 - Okay
534
2 - Mediocre
196
1 - Poor
164
3.9
Cleanliness
3.7
Service and Staff
3.6
Amenities
3.6
Property condition

4/5 Good

It was very convenient for the concert we attended! Staff was pleasant, room was clean! The breakfast was barely that. Coffee was very, very good!

Stayed 1 night in Oct. 2019

5/5 Excellent

This room as clean, everything worked, the lights were bright by the bathroom sink, staff friendly, but best of all, the bagels were very very fresh in the continental breakfast. They helped me with my food, gas, and dropping off the rental car worries with a smile.

Stayed 1 night in Oct. 2019

5/5 Excellent

Everything and thank you for the service The room is so clean

Stayed 1 night in Oct. 2019

5/5 Excellent

Bed are very comfortable, rooms very clean, great stay overall. Continental breakfast could have been better, as most Best Westerns tend to be better.

Stayed 1 night in Oct. 2019

3/5

This traveller didn’t leave comments with their review
Stayed 1 night in Oct. 2019

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