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Best Western Downtown Phoenix

2.5 star property
Hotel with free breakfast, near Chase Field

Choose dates to view prices

Photo gallery for Best Western Downtown Phoenix

Outdoor pool, sun loungers
Lobby
Lobby
Exterior
Free daily buffet breakfast
The Best Western Downtown Phoenix offers a free breakfast buffet to fuel morning adventures. Guests can cool off in the outdoor pool, relax on sun loungers, or unwind in the spa tub after shopping on site. In-room WiFi keeps everyone connected throughout their stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking available
  • Gym
  • Housekeeping

Room options

Check availability for these dates

Tonight

Sep. 4 - Sep. 5
Check availability for tonight Sep. 4 - Sep. 5

Tomorrow

Sep. 5 - Sep. 6
Check availability for tomorrow Sep. 5 - Sep. 6
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Separate bedroom
  • 429 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Separate bedroom
  • 429 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Separate bedroom
  • 429 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(101 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

8.2 out of 10
Very good
(26 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Blackout drapes/curtains
  • 429 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(68 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the area

Located in Downtown Phoenix, a neighborhood in Phoenix, Best Western Downtown Phoenix is in the entertainment district and near the airport. Biltmore Fashion Park and Scottsdale Fashion Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tempe Town Lake and Camelback Mountain. Check out an event or a game at Chase Field, and consider making time for Phoenix Zoo, a top attraction not to be missed.
Visit our Phoenix travel guideOpens in a new window
Map
620 N 6th St, Phoenix, AZ, 85004

What's nearby

  • Arizona Center - 3 min walk - 0.3 km
  • Phoenix Convention Center - 7 min walk - 0.6 km
  • Chase Field - 14 min walk - 1.2 km
  • PHX Arena - 14 min walk - 1.2 km
  • The Van Buren - 15 min walk - 1.3 km

Getting around

  • Roosevelt - Central Ave Station - 13 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 10 min drive

Restaurants

  • ‪Cobra Arcade - ‬7 min walk
  • ‪Cheba Hut Toasted Subs - ‬6 min walk
  • ‪Songbird Coffee & Tea House - ‬7 min walk
  • ‪Jersey Mike's Subs - ‬7 min walk
  • ‪Ike's Love & Sandwiches - ‬6 min walk

About this property

Best Western Downtown Phoenix

Hotel near Phoenix Convention Center
Near Chase Field and PHX Arena, Best Western Downtown Phoenix provides a free breakfast buffet, a terrace, and shopping on site. For some rest and relaxation, visit the hot tub. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool along with sun loungers
  • Self parking (surcharge), express check-out, and outdoor furniture
  • A 24-hour front desk, a front-desk safe, and multilingual staff
  • Coffee/tea in the lobby, a banquet hall, and a water dispenser
  • Guest reviews give top marks for the helpful staff and location
Room features
All 90 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean, comfortable rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 18 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Dining table
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Early check-in is possible if rooms are available. P

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 18 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel
Holiday Inn Hotel Downtown-Ballpark
Holiday Inn Express Hotel Phoenix Downtown-Ballpark
Holiday Inn Express Hotel Downtown-Ballpark
Holiday Inn Express Phoenix Downtown-Ballpark
Holiday Inn Express Downtown-Ballpark
Best Western Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel Phoenix
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark
Express Phoenix Ballpark
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark

Frequently asked questions

Does Best Western Downtown Phoenix have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Downtown Phoenix?

As of Sept 4, 2025, prices found for a 1-night stay for 2 adults at Best Western Downtown Phoenix on Sept 21, 2025 start from CA $164.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Downtown Phoenix pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Downtown Phoenix?

Self parking is available for USD 18 per day.

What time is check-in at Best Western Downtown Phoenix?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Best Western Downtown Phoenix?

Check-out is at 11 AM.

Where is Best Western Downtown Phoenix located?

Located in Downtown Phoenix, this hotel is within a 15-minute walk of Arizona Center, Phoenix Convention Center, and Chase Field. PHX Arena is 0.8 mi (1.3 km) away. Roosevelt - Central Ave Station is 13 minutes by foot and 3rd Street - Washington Station is 13 minutes.

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Best Western Downtown Phoenix Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1003 reviews
Rating 8 - Good. 257 out of 1003 reviews
Rating 6 - Okay. 100 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 46 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and bed was very comfortable
Stayed 3 nights in Aug 2025

10/10 Excellent

Dawn

Liked: Amenities
Enjoyed our stay! Everything with property was excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet surroundings
Stayed 3 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, breakfast was great and the pool and whirlpool were well maintained
Stayed 7 nights in Jul 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service
Staff wasvery helpful especially with checking in at 2 am. Like the close proximity to Banner Hospital
Stayed 1 night in Aug 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Deatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay safe warm and comfortable and the best beds got a good night sleep. Felt safe and comfortable
Stayed 3 nights in Aug 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids loved the pool. The rooms were updated and clean. Very quiet hotel. Beds were comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 outta 5 would book again
Stayed 1 night in Aug 2025

10/10 Excellent

Jana Carol

Liked: Amenities
Helpful front desk, delicious breakfast buffet, accommodating housekeeping staff. Clean grounds and interior including pool, hot tub and laundry room. Enjoyed our six night stay.
Stayed 6 nights in Jul 2025

10/10 Excellent

albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special thanks to MJ at the front desk. He answered all questions we had and was extremely courteous.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room, nice staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christine Louise

Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious, great breakfast and within walking distance of many restaurants and attractions.
Stayed 3 nights in May 2025

8/10 Good

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean property. Perfect for a work conference
Stayed 4 nights in Jun 2025

10/10 Excellent

Abby

Liked: Staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Jun 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like how guests slam their doors woke me up in the morning
Stayed 2 nights in Aug 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe that this property works hard to please its guests! It was clean, quiet and the breakfasts were great! I would stay there again! It's also close to so many things!
Stayed 2 nights in Jun 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, breakfast and amenities was top notch.
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every year when we attend Fan Fusion Phoenix. It is a 10 minute walk, reasonably priced rooms and parking! And a great breakfast to start our day!
Stayed 3 nights in Jun 2025

10/10 Excellent

keen

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
The staff treated us so well. We would definitely return if ever in the area again. The room was amazing, it fit everything we needed. Hands down best hotel we’ve stayed at in a very long time
Stayed 1 night in Jun 2025

10/10 Excellent

Rudian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I WOULD LIKE TO HAVE FREE PARKING
Stayed 3 nights in Jul 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy- location was perfect- helpful staff
Stayed 2 nights in Mar 2025

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good except the parcking you need to pay for the parcking. It is not included. They charged me 19 US per parcking.
Stayed 1 night in Aug 2025