Colonia Centro Vacation Packages

La playa totalmente llena de sargazo y con mal olor el parqueo en el hotel pesimo y no se hacen responsable de nada recomendacion no vallan en auto rentado

The rooms were super clean. There was a variety of food which was great but it was only at the fiesta americana which was the sister hotel. The explorean only had one place to eat and the food honestly was not great. We sat through a what we though was a meeting to tell us more about the hotel amenities and it turned out to be a sales pitch to become fiesta members. 2 1/2 hrs later we finally were able to walk off. They got very insistent even after we said no. Honestly they were very upset because we didn’t want to buy the membership. After will told one of the memebers multiple times that we didn’t want it, he proceeded to to bring another person to try to convince is. This all happened during breakfast, so not great. Another issue was the activities that they have planned. We were only able to attend one because the majority of them require bike rides to get to then and it is quite a ways when you have small children. We really wanted to go to chankanab park which was one of the activities included but it did not fall on one of the days we were going to be there so we ended up paying it ourselves. This was recommended by out concierge that was assigned to to us when we checked it. Well we later found out that they have the different activities on different days depending on when you check in and that if they really have wanted too they would have let us go with another group of people that had that activity planned. We found out by the other guests that this was allowed

We stayed here a few years ago and loved it so much we returned for our honeymoon. When we arrived we were greeted like family, the staff is fantastic and accommodating. They were able to help with setting up taxis and things to do during our stay. The food and drinks were delicious and the beach was so peaceful and quiet.

Lovely resort, quiet at our end. Swim-up, ocean front room was amazing. Our concierge Sal was excellent, very helpful. The staff all work so hard to make for an excellent experience for everyone.

I would like to take a moment to provide feedback on the exceptional service during my wife’s birthday celebration at Momo Restaurant. Our server, Jesus, was absolutely amazing! He provided us with outstanding, five-star service and went above and beyond to make her birthday truly special. Jesus arranged for the entire restaurant to sing “Happy Birthday” to me. To make the occasion even more memorable, he surprised her with a birthday cake, a Happy Birthday banner, beautiful flowers, and a birthday balloon! These are the thoughtful gestures that turn an ordinary birthday celebration into an unforgettable experience. Jesus made both of us feel genuinely special, appreciated, and celebrated. A sincere thanks to Jesus and Dora for making my wife’s birthday a memorable celebration.