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The Ritz-Carlton, Chicago

5.0 star property
Pet-friendly hotel with a full-service spa connected to a shopping center in Chicago

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for The Ritz-Carlton, Chicago

Exterior
Rooftop terrace
Suite, 1 Bedroom
Bar (on property)
Breakfast, lunch, dinner served; Italian cuisine

Reviews

9.2

Wonderful

Popular amenities

  • Pool
    PoolPool
  • Spa
    SpaSpa
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Breakfast available
    Breakfast availableBreakfast available

Check-in time

4:00 PM

Check-out time

12:00 PM

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Very good experience definitely come again
lin
Jan. 8, 2023
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About the area

Map
160 E Pearson Street, Chicago, IL, 60611

What's nearby

  • Water Tower Place - 1 min walk
  • Michigan Avenue - 2 min walk
  • Chicago Riverwalk - 17 min walk
  • Millennium Park - 2 min drive
  • Navy Pier - 4 min drive

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 40 min drive

Restaurants

  • ‪Gino's East - ‬5 min walk
  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Harry Caray's 7th Inning Stretch - ‬2 min walk
  • ‪Francesca's on Chestnut - ‬2 min walk
  • ‪Garrett Popcorn Shops - ‬1 min walk

About this property

The Ritz-Carlton, Chicago

Hotel near Michigan Avenue
Close to Water Tower Place and John Hancock Center, The Ritz-Carlton, Chicago provides a terrace, a shopping mall on site, and a coffee shop/cafe. Treat yourself to a manicure/pedicure, a facial, or a body wrap at the onsite spa. The on-site Italian cuisine restaurant, Torali Italian-Steak, offers breakfast, lunch, and dinner. Yoga classes are offered at the gym; the property also has dry cleaning/laundry services, a bar, and a business center. Stay connected with in-room WiFi (surcharge).
Other perks at this hotel include:
  • An indoor pool
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-in, wedding services, and a computer station
  • Tour/ticket assistance, laundry services, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 434 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches like safes and WiFi.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Designer toiletries and hair dryers
  • 55-inch Smart TVs with premium channels
  • Free infant beds, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 79 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: USD 14 to 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Torali Bar
  • Torali Italian-Steak

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping mall
  • Yoga classes

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Double-glazed windows
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch Smart TV with premium cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in fee for check-in between midnight and 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 25 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 14 to 28 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 79.00 per night (in/out privileges)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in between midnight and 6:00 AM
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Four Seasons Hotel
Chicago Ritz-Carlton
Four Seasons Hotel Chicago Ritz-Carlton
Ritz-Carlton Chicago
Ritz-Carlton Chicago Four Seasons
Ritz-Carlton Chicago Four Seasons Hotel
Ritz-Carlton Four Seasons
Ritz-Carlton Four Seasons Hotel
Ritz-Carlton Chicago Hotel
The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
The Ritz-Carlton Chicago (a 4 Seasons Hotel)
Ritz Chicago
The Ritz Carlton, Chicago
The Ritz-Carlton, Chicago Hotel
The Ritz-Carlton, Chicago Chicago
The Ritz-Carlton, Chicago Hotel Chicago

Frequently asked questions

Does The Ritz-Carlton, Chicago have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Ritz-Carlton, Chicago?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Chicago on Aug 25, 2024 start from CA $580.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Chicago pet-friendly?

Yes, this property allows pets with a maximum weight of up to 25 lbs per pet. There's a fee of USD 250 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Ritz-Carlton, Chicago?

Valet parking is available for USD 79.00 per night.

What time is check-in at The Ritz-Carlton, Chicago?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available from midnight–6:00 AM for a fee.

What time is check-out at The Ritz-Carlton, Chicago?

Check-out is at noon.

Where is The Ritz-Carlton, Chicago located?

Located in Downtown Chicago, this spa hotel is steps from Water Tower Place, Michigan Avenue, and John Hancock Center. Lake Michigan and State Street are also within 15 minutes. Chicago Station (Red Line) is 7 minutes by foot and Grand Station (Red Line) is 14 minutes.

The Ritz-Carlton, Chicago Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 718 out of 1003 reviews" "
Rating 8 - Good. 177 out of 1003 reviews" "
Rating 6 - Okay. 59 out of 1003 reviews" "
Rating 4 - Poor. 20 out of 1003 reviews" "
Rating 2 - Terrible. 29 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dominique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a maid of honor I held my friend's bachelorette party here. I coordinated with Gina and had a king suite decorated. They did an AMAZING job! The bride and bridesmaids all loved it! Definitely booking for future events. All staff were very kind and accommodating.
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay at this hotel!
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and fun in a great area.
Stayed 1 night in Jul 2024

4/10 Poor

Clinton Scott

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
This was my first time staying at the Ritz in Chicago and it did not live up to prior expectations. The door to our room actually locked us out after leaving it and almost took out the whole door jam when trying to get back in. They left the door jam broken and simply got us back in. Mold in the shower the floor to the bathroom didn't look like it had been cleaned in months. Also found food and a fork behind the curtain upon arrival. Not impressed at all!
Stayed 3 nights in Jul 2024

10/10 Excellent

Ricky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NO microwave in room the hostility was awesome love it felt good being in the hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
All great, super service!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Zane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is lovely. The staff in the Club Room was beyond exceptional. Minor issues: the TP holder and the bath door handle were loose. Engineering fixed within a half hour. Excellent customer care.
Stayed 2 nights in Jun 2024

10/10 Excellent

Clayton O

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel! The staff is truly wonderful and made our family feel so at home. A special place.
Stayed 4 nights in Mar 2024

8/10 Good

Holly

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The RC Chicago was absolutely beautiful, and the staff were amazing. At one point, I needed to find a drug store to get my daughter some tampons (lol) because it was "an emergency," and when I asked the concierge for directions, she actually just got me some tampons without me having to go out to get them. I was so appreciative, especially since it was after dark. The patio was so beautiful, as was the lobby and atrium. We had the best time, and the hotel was mostly the reason why. The day we left, the elevators weren't working because of an accidental tripping of the fire alarm, so we had to walk down 16 flights of stairs -- but the staff we encountered were so helpful and apologetic ... and calm, which was surprising in that scenario. Thank you for a wonderful visit, and we will definitely be back!
Stayed 2 nights in Jun 2024

10/10 Excellent

Sean

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The updating was well-done.
Stayed 3 nights in Jun 2024

10/10 Excellent

Alysia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best!
Stayed 3 nights in Jun 2024

10/10 Excellent

John

Stayed 2 nights in Jun 2024

10/10 Excellent

steven

Stayed 1 night in Jun 2024

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Faleshia

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet property very clean and in a great spot. Walkable
Stayed 3 nights in May 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 2 nights in May 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Alisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Amazing views.
Stayed 1 night in May 2024

8/10 Good

Wen, Millburn

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in May 2024

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Raquel at the front is definitely a stand out. She should be commended with her top quality, customer service and her positive positive attitude. She was such a great person to meet and a wonderful representation of the Ritz collection. My overall experience was absolutely wonderful and I am quite surprised due to the fact that there was a huge conference going on and numerous people constantly coming and going the Ritz and Staff never skipped a beat.
Stayed 2 nights in May 2024

4/10 Poor

angela

Travelled with family
dirty
Stayed 1 night in May 2024

8/10 Good

Patricia

Stayed 3 nights in May 2024