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The Ritz-Carlton, Chicago

Photo gallery for The Ritz-Carlton, Chicago

Premium bedding, down comforters, minibar, in-room safe
View from property

Overview of The Ritz-Carlton, Chicago

The Ritz-Carlton, Chicago

5.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
160 E Pearson Street, Chicago, IL, 60611

Guests rated this location 8.7/10 - Excellent

Explore the area

  • Popular LocationJohn Hancock Center2 min walk
  • Popular LocationChicago Riverwalk2 min drive
  • Popular LocationNavy Pier6 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)37 min drive

Room options

About this area


Located near the beach, The Ritz-Carlton, Chicago is in Downtown Chicago neighborhood and is connected to a shopping center. Michigan Avenue and Navy Pier are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Grant Park and Millennium Park. Looking to enjoy an event or a game? See what's going on at Soldier Field or Wrigley Field. Take an opportunity to explore the area for water adventures such as sailing.

What's nearby

  • Water Tower Place - 1 min walk
  • Chicago Water Tower - 2 min walk
  • John Hancock Center - 2 min walk
  • Chicago Riverwalk - 2 min drive
  • Navy Pier - 6 min drive

Getting around

  • Chicago Station (Red Line) - 6 min walk
  • Millennium Station - 19 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive


  • Garrett Popcorn Shops - 1 min walk
  • The Signature Lounge at the 96th - 3 min walk
  • Harry Caray's 7th Inning Stretch - 1 min walk
  • The Cheesecake Factory - 2 min walk
  • M Burger - 1 min walk

About this property

The Ritz-Carlton, Chicago

5-star luxury hotel near Navy Pier
Close to Michigan Avenue and Chicago Riverwalk, The Ritz-Carlton, Chicago provides a terrace, a shopping mall on site, and dry cleaning/laundry services. Treat yourself to a manicure/pedicure, aromatherapy, or a massage at the onsite spa. Yoga classes are offered at the gym; the property also has car rentals on site, a bar, and a business center. In addition to a free kid's club and a restaurant, guests can connect to in-room WiFi (surcharge).
Other perks at this hotel include:
  • Swimming pool
  • Valet parking (surcharge), an electric car charging station, and tour/ticket assistance
  • Smoke-free premises, a computer station, and multilingual staff
  • A 24-hour front desk, a gift shop, and an elevator
  • Guest reviews give top marks for the pool and location
Room features
All 434 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches like safes and WiFi. Guest reviews highly rate the comfortable rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Designer toiletries and hair dryers
  • Smart TVs with Netflix, premium channels, and DVD players
  • Daily housekeeping, desks, and phones


English, French, Polish, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: WiFi (USD 14.95 per night)

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 48 per day)
  • Valet parking on site (USD 76 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Free children's club
  • Full-service spa
  • Gym
  • Pool
  • Shopping mall
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free children's club
  • Laundry facilities
  • Rollaway/extra bed (surcharge)


  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms


  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa


  • Ballroom
  • Reception hall
  • Smoke-free property

Room amenities


  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)


  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste on request
  • Towels


  • DVD player
  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar


  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

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Check-in from 4 PM - midnight
Express check-in available
Minimum check-in age: 21


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk


Pets allowed for an extra charge of USD 250 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 25 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 48.00 per day
  • Valet parking fee: USD 76.00 per night (in/out privileges)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chicago Four Seasons Hotel
Chicago Ritz-Carlton
Four Seasons Hotel Chicago Ritz-Carlton
Ritz-Carlton Chicago
Ritz-Carlton Chicago Four Seasons
Ritz-Carlton Chicago Four Seasons Hotel
Ritz-Carlton Four Seasons
Ritz-Carlton Four Seasons Hotel
Ritz-Carlton Chicago Hotel
The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
The Ritz-Carlton Chicago (a 4 Seasons Hotel)
Ritz Chicago
The Ritz Carlton, Chicago
The Ritz-Carlton, Chicago Hotel
The Ritz-Carlton, Chicago Chicago
The Ritz-Carlton, Chicago Hotel Chicago

Frequently asked questions

Does The Ritz-Carlton, Chicago have a pool?

Yes, this property has a pool.

How much does it cost to stay at The Ritz-Carlton, Chicago?

As of Mar 24, 2023, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Chicago on Apr 23, 2023 start from CA $569.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Chicago pet-friendly?

Yes, this property allows pets with a maximum weight of up to 25 lbs per pet. There's a fee of USD 250 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Ritz-Carlton, Chicago?

Self parking is available for USD 48.00 per day. Valet parking is available for USD 76.00 per night.

What time is check-in at The Ritz-Carlton, Chicago?

Check-in is from 4 PM - midnight. After-hours check-in is not available.

What time is check-out at The Ritz-Carlton, Chicago?

Check-out is at noon.

Where is The Ritz-Carlton, Chicago located?

Located in Downtown Chicago, this luxury hotel is steps from Water Tower Place and Michigan Avenue. Navy Pier and Grant Park are also within 1 mi (2 km). Chicago Station (Red Line) is 6 minutes by foot and Grand Station (Red Line) is 12 minutes.

Can I cancel my reservation for free at The Ritz-Carlton, Chicago and receive a full refund?

Yes, The Ritz-Carlton, Chicago offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton, Chicago cancellation policy on our site for more details about any exclusions or requirements.




Rating 10 - Excellent. 720 out of 1002 reviews" "
" "10 - Excellent 72%
Rating 8 - Good. 180 out of 1002 reviews" "
" "8 - Good 18%
Rating 6 - Okay. 63 out of 1002 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 15 out of 1002 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 24 out of 1002 reviews" "
" "2 - Terrible 2%




Staff & service




Property conditions & facilities




10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities
impeccable hotel
Stayed 3 nights in Mar 2023

10/10 Excellent

Zachary Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and the staff brings a level of customer service that is unparalleled. View from my room was amazing.

10/10 Excellent


Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience definitely come again

10/10 Excellent


Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our family of four enjoyed our 2 night stay at the Ritz. The rooms are clean, spacious and modern. We felt comfortable in our luxurious room.
Stayed 2 nights in Dec 2022

10/10 Excellent

Mary Pat, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great hotel all around. I will be coming back.
Stayed 3 nights in Sep 2022

8/10 Good


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK - but not as good as its competitors
The property is nice but not outstanding. Overall, the decor is a bit dated and the service is just OK. For example, the check in took longer than expected, the breakfast service was a bit slow, etc. more specifically, one evening we asked the front desk to make arrangements with the concierge for some activities the following day. To our surprise, according to the concierge (Melissa I think) she indicated that she had received no messages from the front desk from the previous evening - very disconcerting…
Stayed 3 nights in Sep 2022

10/10 Excellent


Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melissa Long the concierge was so excellent in recommendation on where to eat and places to go.
Stayed 2 nights in Aug 2022

10/10 Excellent


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything...
Stayed 3 nights in Aug 2022

10/10 Excellent


Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our family had an amazing stay. The location is perfect for quick trips to the beach, shopping or food 👍. The bedding and pillows were amazingly comfy and the view of the lake was gorgeous. Our room service attendant Victor was awesome. Super professional gentleman who made us feel like VIPs. Would definitely recommend a stay 👍
Stayed 2 nights in Jul 2022