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Get an overview of this hotelElegant Chicago property atop Water Tower Place

On Magnificent Mile

Centrally located in Chicago, this elegant hotel sits atop Water Tower Place, near the shops on the Magnificent Mile and the Hancock Observatory.

Spa at The Carlton Club

The Ritz-Carlton Chicago (A Four Seasons Hotel) provides a full-service health spa, two restaurants, an indoor pool, and sun deck with city views.

City views

Guestrooms at this Ritz-Carlton offer city or lake views amd LCD TVs with DVD players; bathrooms include marble vanities and large soaking tubs.

Hotel Amenities

Hotel Amenities

The fitness center provides exercise equipment, fitness classes, and personal trainers. The Spa at The Carlton Club offers a range of beauty services and in-room massage, as well as an indoor pool and spa tub; the adjoining sun deck features views of the city and lake.

The 24-hour business center includes complimentary Internet access and computers available for guest use. Children receive a toy and cookies upon arrival.

The property is pet-friendly and smoke-free. Fines apply for smoke-free violations.

  • 24-hour front desk 
  • Total number of rooms - 435 
  • Number of floors - 15 
  • Babysitting or childcare 
  • Indoor pool 
  • Bar/lounge 
  • Business center 
  • Concierge services 
  • Elevator/lift 
  • Full-service spa 
  • Gift shops or newsstand 
  • Health club 
  • Tours/ticket assistance 
  • Free WiFi 
  • Express check-in 
  • Dry cleaning/laundry service 
  • One meeting room 
  • Laundry facilities 
  • Luggage storage 
  • Multilingual staff 
  • Valet parking (surcharge) 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • Sauna 
  • Shopping on site 
  • Spa tub 
  • Steam room 
  • Wedding services 
  • Smoke-free property 

Family Friendly Amenities

  • Indoor pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Laundry facilities  
  • Babysitting or childcare  
  • DVD player  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • DVD player 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • In-room safe 
  • Free newspaper 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Designer toiletries 
  • Slippers 
  • Bathrobes 
  • Hair dryer 
  • Iron/ironing board 
  • Desk 
  • Rollaway/extra beds available 
  • Cribs/infant beds available 
  • Cable TV service 
  • Free WiFi 
  • In-room massage available 
  • Climate control 
  • Room service (limited hours) 
  • Down comforter 

Where to Eat

Deca Restaurant + Bar - A casual elegance of art-deco-inspired décor and contemporary classic cuisine come together for a brasserie-inspired experience. Serving breakfast, lunch and dinner, Sunday brunch and afternoon tea.

Nearby Things to Do

  • Bicycle rentals nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility 

Hotel Policies


Minimum check-in age is 21

Check-in time starts at 3 PM


Check-out time is noon

Payment types


Pets allowed, Pet maximum weight in lb is 25

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Hotel Name

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