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Indoor pool
Indoor pool
Indoor pool
Premium bedding, down duvet, minibar, in-room safe

Guest reviews

4.6/5 Wonderful
1,000 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Pet Friendly
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided

Map

Explore the area

Popular LocationWater Tower Place2 min walk
Popular LocationJohn Hancock Center3 min walk
Popular LocationChicago Riverwalk20 min walk
AirportChicago, IL (ORD-O'Hare Intl.)27 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, City View

    4.7/5 guest room rating

    Room amenities

    • 380 sq ft
    • City view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, City View
  • Room, Lake View

    4.8/5 guest room rating

    Room amenities

    • 380 sq ft
    • Lake view
    • Sleeps 3
    More detailsRoom, Lake View
  • Room, 2 Double Beds, City View

    4.7/5 guest room rating

    Room amenities

    • 380 sq ft
    • City view
    • Sleeps 4
    More detailsRoom, 2 Double Beds, City View
  • Executive Suite, Michigan Avenue View

    4.7/5 guest room rating

    Room amenities

    • 560 sq ft
    • City view
    • Sleeps 3
    More detailsExecutive Suite, Michigan Avenue View
  • Water Tower Suite

    4.3/5 guest room rating

    Room amenities

    • 600 sq ft
    • City view
    • Sleeps 4
    More detailsWater Tower Suite
  • Lakeside Suite

    5/5 guest room rating

    Room amenities

    • 1000 sq ft
    • Lake view
    • Sleeps 4
    More detailsLakeside Suite
  • Club Room, 1 King Bed, City View

    Room amenities

    • 418 sq ft
    • City view
    • Sleeps 2
    More detailsClub Room, 1 King Bed, City View
  • Club Room, 1 King Bed, Lake View

    Room amenities

    • 410 sq ft
    • Lake view
    • Sleeps 3
    More detailsClub Room, 1 King Bed, Lake View
  • Club Room, 2 Double Beds

    Room amenities

    • 400 sq ft
    • Sleeps 4
    More detailsClub Room, 2 Double Beds
  • Executive Suite, 1 Bedroom (Lounge Access)

    Room amenities

    • 560 sq ft
    • Sleeps 3
    More detailsExecutive Suite, 1 Bedroom (Lounge Access)
  • Club Suite, 1 Bedroom, Lakeside (Lounge Access)

    Room amenities

    • 1000 sq ft
    • Lake view
    • Sleeps 4
    More detailsClub Suite, 1 Bedroom, Lakeside (Lounge Access)

About this area

Chicago

Located near the beach, The Ritz-Carlton, Chicago is in Near North Side neighbourhood and is connected to a shopping centre. House of Blues Chicago and Chicago Theatre are cultural highlights, and some of the area's popular attractions include Navy Pier and Lincoln Park Zoo. Looking to enjoy an event or a game? See what's going on at Soldier Field or Wrigley Field. Take the opportunity to explore the area for water adventures such as sailing.

Visit our Chicago travel guide
Map
Popular Location

What's nearby

  • Water Tower Place - 2 min walk
  • John Hancock Center - 3 min walk
  • Navy Pier - 18 min walk
  • Chicago Riverwalk - 20 min walk
  • House of Blues Chicago - 20 min walk

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 7 min walk
  • Chicago, IL (ORD-O'Hare Intl.) - 27 min drive

Restaurants

  • Gino's East - 5 min walk
  • Pierrot Gourmet at The Peninsula - 5 min walk
  • Rosebud on Rush - 6 min walk
  • Spiaggia - 6 min walk
  • Jake Melnick's Corner Tap - 6 min walk
Questions about this property?Find answers

About this property

The Ritz-Carlton, Chicago

5-star luxury hotel connected to a shopping centre in Near North Side
This smoke-free hotel features a full-service spa, a restaurant and an indoor pool. Additionally, a fitness centre, a bar/lounge and a spa tub are on-site. All 434 rooms offer thoughtful touches such as bathrobes and slippers, as well as comforts such as premium bedding and down comforters. Wireless Internet access (surcharge) and Netflix are standard, as are Smart TVs with cable channels.
The Ritz-Carlton, Chicago offers 434 forms of accommodation with DVD players and minibars. Beds feature down comforters and premium bedding. Smart televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)

Parking and public transport

  • Self parking: USD 48.00 per day
  • Valet parking: USD 76.00 per night
  • Electric car charging station

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • DVD player
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices in meeting rooms
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer

Entertainment

  • TV channels
  • DVD player
  • Netflix
  • Films for purchase
  • Premium channels
  • Smart TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 4 PM and midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per pet, per stay
Up to 25 lb/11 kg

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40 per night.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Self-parking fee: USD 48.00 per day
  • Valet parking fee: USD 76.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Rollaway bed fee: USD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Guests are provided with hand sanitiser
The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:30 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ritz-Carlton Chicago Hotel
Ritz-Carlton Chicago
The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
The Ritz-Carlton Chicago (a 4 Seasons Hotel)
Ritz Chicago
Chicago Ritz-Carlton

Frequently asked questions

Can I cancel my reservation for free at The Ritz-Carlton, Chicago and receive a full refund?
Yes, The Ritz-Carlton, Chicago offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton, Chicago cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool. Pool access is from 5:30 AM to 10 PM.
Is this hotel pet-friendly?
Yes, this property allows pets with a maximum weight of up to 11 kg per pet. There's a fee of USD 100 per pet, per stay.
How much is parking at The Ritz-Carlton, Chicago?
Self-parking is available for USD 48.00 per day. Valet parking is available for USD 76.00 per night.
What time is check-in at this hotel?
Check-in is from 4 PM to midnight. After-hours check-in is not available.
What time is check-out at this hotel?
Checkout is at noon.
Where is The Ritz-Carlton, Chicago located?
Located in Near North Side, this luxury hotel is steps away from Broadway Playhouse, Water Tower Place and John Hancock Center. Ann and Robert H. Lurie Children's Hospital and Chicago Water Tower are also within 5 minutes. Chicago Station (Red Line) is 7 minutes by foot and Grand Station (Red Line) is 13 minutes.

Guest reviews

Overall score and ratings for The Ritz-Carlton, Chicago

4.6
Wonderful
5 - Excellent
718
4 - Good
185
3 - Okay
65
2 - Mediocre
16
1 - Poor
16
4.8
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.5
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Top Notch stay!! Excellent Staff and Service!!! Will definitely stay again soon!!!!

    Stayed 1 night in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    Newly renovated room. Nice shower but handheld shower little water came out

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Very nice clean with extravagant service

    Stayed 2 nights in Mar 2020

    4/5 Good

    • Liked: Staff & service, property conditions & facilities, room comfort

    The little complimentary body wash had a hair stuck in the cap, kinda gross.

    Stayed 3 nights in Feb 2020