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Overview of The Peninsula Chicago

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Guest reviews

4.9 / 5Exceptional
1,407 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

Highlights

Popular LocationWater Tower Place4 min walk
Popular LocationJohn Hancock Center5 min walk
RestaurantGiordano's1 min walk
RestaurantRosebud on Rush1 min walk
AirportChicago, IL (ORD-O'Hare Intl.)32 min drive

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Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Superior Room

    Superior Room

    Room amenities

    • 527 sq ft
    • City view
    • Sleeps 3
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  • Deluxe Room, 1 King Bed

    Deluxe Room, 1 King Bed

    Room amenities

    • 527 sq ft
    • City view
    • Sleeps 3
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  • Grand Deluxe, Room, 1 King Bed

    Grand Deluxe, Room, 1 King Bed

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 3
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  • Executive Suite

    Executive Suite

    Room amenities

    • 797 sq ft
    • City view
    • Sleeps 3
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  • Deluxe Suite, 1 King Bed

    Deluxe Suite, 1 King Bed

    Room amenities

    • 883 sq ft
    • City view
    • Sleeps 4
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  • Junior Suite

    Junior Suite

    Room amenities

    • 840 sq ft
    • City view
    • Sleeps 4
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  • Grand Deluxe, Double Room

    Grand Deluxe, Double Room

    Room amenities

    • 560 sq ft
    • City view
    • Sleeps 5
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  • Premier Room, 1 King Bed

    Premier Room, 1 King Bed

    Room amenities

    • City view
    • Sleeps 3
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  • Premier Room, 2 Double Beds

    Premier Room, 2 Double Beds

    Room amenities

    • City view
    • Sleeps 5
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  • Deluxe Room, 2 Double Beds

    Deluxe Room, 2 Double Beds

    Room amenities

    • City view
    • Sleeps 5
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  • Deluxe Suite, 2 Double Beds

    Deluxe Suite, 2 Double Beds

    Room amenities

    • City view
    • Sleeps 5
    Show more
  • Premier Suite

    Premier Suite

    Room amenities

    • City view
    • Sleeps 5
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  • Grand Deluxe, Suite

    Grand Deluxe, Suite

    Room amenities

    • City view
    • Sleeps 5
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About this area

Chicago

Located near the beach, The Peninsula Chicago is in Chicago's Near North Side neighbourhood, an area with great shopping. John Hancock Center and Chicago Riverwalk are notable landmarks, and travellers looking to shop may want to visit Water Tower Place and Michigan Avenue. Travelling with kids? Don't miss Navy Pier and Lincoln Park Zoo.

Popular Location

What's nearby

  • Water Tower Place - 4 min walk
  • John Hancock Center - 5 min walk
  • Chicago Riverwalk - 10 min walk
  • House of Blues Chicago - 15 min walk
  • Chicago Theatre - 17 min walk

Getting around

  • Chicago Station (Red Line) - 5 min walk
  • Millennium Station - 17 min walk
  • Chicago, IL (ORD-O'Hare Intl.) - 32 min drive

Restaurants

  • Shanghai Terrace — 1 min walk
  • The Lobby — 1 min walk
  • Giordano's - 1 min walk
  • Rosebud on Rush - 1 min walk
  • Silver Spoon Thai Restaurant - 1 min walk
Questions about this property?Find answers

About this property

The Peninsula Chicago

Family-friendly Chicago hotel in Near North Side, walk to Water Tower Place
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include an outdoor pool, a health club and a bar/lounge. All 339 rooms offer free WiFi and free wired Internet, LED TVs with cable channels, and comforts such as pillowtop beds and premium bedding. Guests will also find iPod docking stations, separate dining areas and separate sitting areas.
The Peninsula Chicago offers 339 forms of accommodation with iPod docking stations and DVD players. This accommodation offers separate dining areas. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium cable channels and pay-per-view films. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Valet parking: USD 72.00 per night
Return airport shuttle (surcharge)
Limo/town car service

Food and drink

Full breakfast available for a fee daily: USD 20-80 per person
3 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

24-hour fitness centre
Aerobics classes
Full-service spa
Indoor pool
Outdoor pool
Pilates classes
Sauna
Shopping
Hot tub
Steam room
Yoga classes

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
DVD player
Free cots/infant beds
Indoor pool
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Separate dining area

Conveniences

ATM/banking services
Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Turndown service
Wedding services

Languages spoken

Chinese
English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Spanish

Business services

Business centre
Meeting rooms

Outdoors

Rooftop terrace

Spa

8 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - swedish
Massage - Thai
Massage/treatment rooms
Reflexology

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Separate bathtub and shower

Entertainment

55-inch LED TV
TV channels
DVD player
iPod dock
Films for purchase
Premium channels

Food and drink

Coffee/tea maker
Dining room
Free bottled water
Minibar

More

Connecting rooms available
Desk
Free international calls
Free local calls
Free long-distance calls
Free newspapers
In-room massage
Iron/ironing board (on request)
Laptop-compatible safe
Phone
Separate sitting area
Slippers
Turndown service

Policies

Check-in

Check-in between 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Pets

  • Pets are allowed for an extra charge of USD 100.00 per pet, per stay.
  • Dogs and cats only
  • 2 per room (up to 30 lb/14 kg)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Free cots (infant beds)!

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 20 and USD 80 per person (approximately)
  • Valet parking fee: USD 72.00 per night (in/out privileges)
  • Pet fee: USD 100.00 per pet, per stay
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
All reviews

Guest reviews

4.9

Exceptional

5 - Excellent
1,274
4 - Good
93
3 - Okay
24
2 - Mediocre
8
1 - Poor
8
4.9
Cleanliness
4.9
Service and Staff
4.9
Amenities
4.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, amenities, property conditions & facilities
  • Disliked: Staff & service

FLEW IN FROM MAINE TO CELEBRATE MY 45TH BIRTHDAY WITH FAMILY THAT LIVES IN CHICAGO, POOL STAFF WAS SO RUDE ACCUSED MY 14 YR. OLD NEPHEW OF LIEN ABOUT HIS AGE, MADE ALL OF US FEEL UNCOMFORTABLE AND WENT BACK AND STAY IN MY ROOM MY HUSBAND AND I CHOICE TO STAY FOR THE NIGHT. I EVEN NOTIFIED THE HOTEL ONE WEEK BEFORE OUR STAY THAT I WOULD HAVE FAMILY VISITING, FELT VERY DISCRIMINATED. ONE VALENT MAN ASKED IF WE WERE SURE WE HAD THE RIGHT HOTEL! MIND YOU, MY HUSBAND DAUGHTER AND SON WENT TO THE HOTEL THE DAY BEFORE CHECK IN TO SEE ABOUT DECORATING OUR ROOM. SO YES! WE WERE SURE WE WERE AT THE RIGHT HOTEL!

Stayed 1 night in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Professional staff...excellent service ...quality atmosphere.

Stayed 1 night in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Feb. 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, amenities, property conditions & facilities

    Gorgeous property with beautiful views of the city with modern and sleek guest rooms. The Peninsula is the best choice for a luxurious Chicago stay.

    Stayed 1 night in Feb. 2020