Sheraton Grand Chicago Riverwalk
4.0 star property

Riverwalk Chicago hotel in Downtown Chicago with 3 restaurants

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your current months are April, 2024 and May, 2024.
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May 2024

Sheraton Grand Chicago Riverwalk

Photo gallery for Sheraton Grand Chicago Riverwalk

Exterior
2 bars/lounges
Exterior
Down comforters, pillowtop beds, in-room safe, desk
2 bars/lounges

Overview of Sheraton Grand Chicago Riverwalk

8.4

Very good

Highlight
  • Offers an onsite restaurant. Only 5% of properties have this in Chicago.

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

301 E North Water St, Chicago, IL, 60611
  • Popular LocationShula's Steak House1 min walk
  • Popular LocationMichigan Avenue6 min walk
  • Popular LocationChicago McCormick Place Station10 min drive
  • Popular LocationChicago Union Station10 min drive
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Room options

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
  • 332 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 332 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Lake View

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 710 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Mobility Accessible, Tub)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 332 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 332 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 710 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
  • 332 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
  • 332 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, River View

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 332 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Day bed
  • 351 sq ft
  • River view
  • Sleeps 5
  • 2 Double Beds

Club Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
  • 332 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 332 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Lake View

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Pillow menu
  • 614 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
  • 520 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 332 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, River View

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 332 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 332 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 332 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Chicago

Sheraton Grand Chicago Riverwalk is located in Downtown Chicago, a neighborhood in Chicago, and is in a shopping district and on the riverwalk. John Hancock Center and Willis Tower are notable landmarks, and travelers looking to shop may want to visit Michigan Avenue and Navy Pier. Looking to enjoy an event or a game? See what's going on at Soldier Field or Wrigley Field. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Michigan Avenue - 6 min walk
  • Millennium Park - 11 min walk
  • Art Institute of Chicago - 15 min walk
  • Navy Pier - 17 min walk
  • Willis Tower - 2 min drive

Getting around

  • Grand Station (Red Line) - 12 min walk
  • Millennium Station - 13 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 42 min drive

Restaurants

  • Swissotel Chicago - 5 min walk
  • The Northman Beer & Cider Garden Riverwalk - 15 min walk
  • Egg Harbor Cafe - 7 min walk
  • American Craft Kitchen & Bar - 6 min walk
  • Swissôtel Chicago Lobby Lounge - 6 min walk

About this property

Sheraton Grand Chicago Riverwalk

Hotel near Michigan Avenue
Located close to Millennium Park and John Hancock Center, Sheraton Grand Chicago Riverwalk provides a grocery/convenience store, a terrace, and a coffee shop/cafe. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature American cuisine and al fresco dining. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and 2 bars.
You'll also enjoy perks such as:
  • An indoor pool with sun loungers
  • Continental breakfast (surcharge), self parking (surcharge), and express check-out
  • Smoke-free premises, luggage storage, and an elevator
  • 43 meeting rooms, tour/ticket assistance, and a computer station
  • Guest reviews speak well of the helpful staff and walkable location
Room features
All 1218 rooms boast comforts such as pillow menus and laptop-friendly workspaces, in addition to perks like desk chairs and air conditioning. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Free toiletries and hair dryers
  • Flat-screen TVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, recycling, and free infant beds

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 68 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM–11:30 AM for a fee: USD 32 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • ChiBar
  • Chicago Burger Company
  • LB Bistro and Patissere
  • Link
  • Shulas Steak House

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 125,000 square feet of conference space
  • 43 meeting rooms
  • Business center
  • Computer station

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Elevator (48 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (49 inches high)
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • Flat-screen TV with cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 0 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 32 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 68 per day (in/out privileges)
  • Pet fee: USD 0 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Chicago Hotel & Towers
Sheraton Chicago Towers
Chicago Sheraton
Sheraton Grand Chicago Hotel
Sheraton Grand Chicago
Sheraton Grand Chicago
Sheraton Chicago Riverwalk
Sheraton Grand Chicago Riverwalk Hotel
Sheraton Grand Chicago Riverwalk Chicago
Sheraton Grand Chicago Riverwalk Hotel Chicago

Frequently asked questions

Does Sheraton Grand Chicago Riverwalk have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Sheraton Grand Chicago Riverwalk?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at Sheraton Grand Chicago Riverwalk on Mar 31, 2024 start from CA $243.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grand Chicago Riverwalk pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 0 per pet, per day. Service animals are exempt from fees.

How much is parking at Sheraton Grand Chicago Riverwalk?

Self parking is available for USD 68 per day.

What time is check-in at Sheraton Grand Chicago Riverwalk?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Grand Chicago Riverwalk?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sheraton Grand Chicago Riverwalk located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of Michigan Avenue and Millennium Park. Art Institute of Chicago and Navy Pier are also within 1 mi (2 km). Grand Station (Red Line) is 12 minutes by foot and State Station is 12 minutes.

Sheraton Grand Chicago Riverwalk Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 720 out of 1333 reviews" "
Rating 8 - Good. 301 out of 1333 reviews" "
Rating 6 - Okay. 154 out of 1333 reviews" "
Rating 4 - Poor. 73 out of 1333 reviews" "
Rating 2 - Terrible. 85 out of 1333 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Margo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Mar 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I didn't like was the price of beers in the bar, but you'll have that in Chicago. Otherwise, a wonderful place to stay in downtown, very convenient location to everything!
Stayed 2 nights in Mar 2024

10/10 Excellent

Nicole

Stayed 1 night in Dec 2023

10/10 Excellent

Barcy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff, comfortable spacious rooms, pool for the kids, and great location near many activities.
Stayed 2 nights in Mar 2024

8/10 Good

Maxwell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice but was disappointed that I did not have a fridge in my room.
Stayed 2 nights in Mar 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Ashley, Magnolia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire property was clean and everyone was friendly. Being close to things downtown was important for St. Patrick’s Day! We hs a great experience and will plan to stay here again when in Chicago!
Stayed 2 nights in Mar 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Perla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint is that I wish the room had an actual fridge. We couldn’t maintain our food because it was too small and the temperate was not adequate.
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael, Gettysburg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are ALWAYS friendly. From doorman to checkin to housekeeping. All greet you and ask how they can help. Love that about this place.
Stayed 3 nights in Mar 2024