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Overview of Sheraton Grand Chicago

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Guest reviews

4.2 / 5Very Good
5,011 reviews
Guests rated this property 4.4/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

Highlights

Popular LocationMichigan Avenue6 min walk
Popular LocationChicago Riverwalk7 min walk
RestaurantIlly1 min walk
RestaurantHowells & Hood4 min walk
AirportChicago, IL (MDW-Midway Intl.)28 min drive

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  • Room, 2 Double Beds

    Room amenities

    • 332 sq ft
    • Sleeps 4
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  • Room, 1 King Bed

    Room amenities

    • 332 sq ft
    • Sleeps 3
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  • Room, 2 Double Beds, River View

    Room amenities

    • 332 sq ft
    • River view
    • Sleeps 4
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  • Room, 1 King Bed, River View

    Room amenities

    • 332 sq ft
    • River view
    • Sleeps 3
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  • Club Room, 2 Double Beds, Business Lounge Access

    Room amenities

    • 332 sq ft
    • Sleeps 4
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  • Club Room, 1 King Bed, Business Lounge Access

    Room amenities

    • 332 sq ft
    • Sleeps 3
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  • Family Room, 2 Double Beds

    Room amenities

    • 351 sq ft
    • Sleeps 5
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  • Junior Suite, 1 Bedroom

    Room amenities

    • 520 sq ft
    • Sleeps 4
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  • Executive Suite, 1 Bedroom, Lake View

    Room amenities

    • 614 sq ft
    • Lake view
    • Sleeps 3
    Show details

About this area

Chicago

Located in Chicago's Near North Side neighbourhood, Sheraton Grand Chicago is in the city centre and on the riverwalk. Navy Pier and John Hancock Center are notable landmarks, and some of the area's popular attractions include John G. Shedd Aquarium and Lincoln Park Zoo. Looking to enjoy an event or a match? See what's going on at Soldier Field or Wrigley Field. Spend some time exploring the area's activities, including golfing. Our guests appreciate the hotel's location for the sightseeing.

Map
Popular Location

What's nearby

  • Michigan Avenue - 6 min walk
  • Chicago Riverwalk - 7 min walk
  • House of Blues Chicago - 12 min walk
  • Chicago Theatre - 12 min walk
  • Navy Pier - 13 min walk

Getting around

  • Grand Station (Red Line) - 11 min walk
  • Millennium Station - 13 min walk
  • Chicago, IL (MDW-Midway Intl.) - 28 min drive

Restaurants

  • Shulas Steak House — 1 min walk
  • LB Bistro and Patissere — 1 min walk
  • Illy - 1 min walk
  • Howells & Hood - 4 min walk
  • Niu Japanese Fusion - 4 min walk
Questions about this property?Find answers

About this property

Sheraton Grand Chicago

Rivewalk Chicago hotel in Near North Side, walk to Michigan Avenue
Along with 3 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a coffee shop/café and a snack bar/deli are on-site. All 1218 rooms offer comforts such as pillowtop beds and pillow menus, plus wireless Internet access (surcharge) and flat-screen TVs with cable channels. Guests will also find Netflix, minibars and room service (during limited hours).
Sheraton Grand Chicago offers 1218 forms of accommodation with minibars and a safe. Pillowtop beds feature down comforters. A pillow menu is available. Flat-screen televisions come with cable channels, pay-per-view films and Netflix. Bathrooms include complimentary toiletries and hairdryers.
This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: WiFi (USD 14.95 per day)
Available in some public areas: Free WiFi

Parking and public transport

Self parking: USD 63 per day
Valet parking: USD 73 per day
Parking height restrictions apply

Food and drink

Continental breakfast available for a fee daily 6:30 AM–11:30 AM: USD 29 per person
3 restaurants and 1 coffee shop/cafe
2 bars/lounges
Room service available

Things to do

24-hour fitness centre
Indoor pool

Family friendly

Dry-cleaning service
Free cots/infant beds
Corner/local shop
Indoor pool
Snack bar/deli

Conveniences

Ballroom
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Corner/local shop
Newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Languages spoken

English
French
Italian
Portuguese
Spanish

Business services

43 meeting rooms
Business centre
Computer station
Conference space (125000 square feet)

Outdoors

Pool sunloungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Free cots/infant beds
Climate control (heating)
Linens
Pillow menu
Pillow-top mattress

Bathroom

Free toiletries
Hairdryer
Soap
Toilet paper
Towels

Entertainment

TV channels
Flat-screen TV
Netflix
Films for purchase
Streaming services

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Iron/ironing board
Phone
Recycling
Safe

Policies

Check-in

Check-in between 4:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Pets

Pets stay for free
Dogs only
1 per room (up to 75 lb/34 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 25 per night.
Free cots (infant beds)

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: USD 29 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self-parking fee: USD 63 per day (in/out privileges)
  • Valet parking fee: USD 73 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Sheraton Grand Chicago Hotel
Sheraton Grand Chicago

Guest reviews

4.2
Very Good
5 - Excellent
2,468
4 - Good
1,621
3 - Okay
539
2 - Mediocre
247
1 - Poor
136
4.4
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.3
Property condition

2/5

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service

    Stayed 1 night in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Loved the location easy to walk to different places and the views were gorgeous.

    Stayed 2 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Staff members are really friendly, walk distance to the tourist bus that take you around the city, walk distance to convenience store and restaurants.

    Stayed 2 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Hotel is right next to the river walk! Great location and walking distance to most things

    Stayed 1 night in Mar 2020