Sheraton Grand Chicago Riverwalk is located in Downtown Chicago, a neighborhood in Chicago, and is in a shopping district and on the riverwalk. John Hancock Center and Willis Tower are notable landmarks, and travelers looking to shop may want to visit Michigan Avenue and Navy Pier. Looking to enjoy an event or a game? See what's going on at Soldier Field or Wrigley Field. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's location for the sightseeing.
Located close to Michigan Avenue and Millennium Park, Sheraton Grand Chicago Riverwalk provides a grocery/convenience store, a terrace, and a coffee shop/cafe. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature American cuisine and al fresco dining.
Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and 2 bars.
You'll also enjoy perks such as:
An indoor pool with sun loungers
Continental breakfast (surcharge), self parking (surcharge), and express check-out
A banquet hall, tour/ticket assistance, and multilingual staff
A front-desk safe, luggage storage, and a ballroom
Guest reviews speak well of the walkable location
Room features
All 1218 rooms boast comforts such as pillow menus and laptop-friendly workspaces, in addition to perks like desk chairs and air conditioning. Guest reviews say good things about the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
Pillowtop mattresses, down comforters, and free cribs/infant beds
Free toiletries and hair dryers
Flat-screen TVs with Netflix, streaming services, and cable channels
Wardrobes/closets, recycling, and coffee/tea makers
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: WiFi (USD 14.95 per day)
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Self parking on site (USD 65 per day; includes in/out privileges)
Food and drink
Daily continental breakfast available 6:30 AM–11:30 AM for a fee: USD 29 per person
2 bars/lounges
3 restaurants
A coffee shop/cafe
Snack bar/deli
Restaurants on site
ChiBar
Chicago Burger Company
LB Bistro and Patissere
Link
Shulas Steak House
Things to do
24-hour gym
Indoor pool
Family friendly
Free crib
Grocery/convenience store
Indoor pool
Snack bar/deli
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Luggage storage
Safe at front desk
Shared microwave
Vending machine
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
125,000 square feet of conference space
43 meeting rooms
Business center
Computer station
Outdoors
On a river
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Pets allowed for an extra charge of USD 0 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
Destination fee: USD 20 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately USD 29 per person
Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
Self parking fee: USD 65 per day (in/out privileges)
Pet fee: USD 0 per pet, per day
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Sheraton Chicago Hotel & Towers
Sheraton Chicago Towers
Chicago Sheraton
Sheraton Grand Chicago Hotel
Sheraton Grand Chicago
Sheraton Grand Chicago
Sheraton Chicago Riverwalk
Sheraton Grand Chicago Riverwalk Hotel
Sheraton Grand Chicago Riverwalk Chicago
Sheraton Grand Chicago Riverwalk Hotel Chicago
Frequently asked questions
Does Sheraton Grand Chicago Riverwalk have a pool?
Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.
How much does it cost to stay at Sheraton Grand Chicago Riverwalk?
As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at Sheraton Grand Chicago Riverwalk on Jun 16, 2023 start from CA $310.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sheraton Grand Chicago Riverwalk pet-friendly?
Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 0 per pet, per day. Service animals are exempt from fees.
How much is parking at Sheraton Grand Chicago Riverwalk?
Self parking is available for USD 65 per day.
What time is check-in at Sheraton Grand Chicago Riverwalk?
Check-in is from 4:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Sheraton Grand Chicago Riverwalk?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Sheraton Grand Chicago Riverwalk located?
Located in Downtown Chicago, this hotel is within a 15-minute walk of Michigan Avenue and Millennium Park. Art Institute of Chicago and Navy Pier are also within 1 mi (2 km). Grand Station (Red Line) is 12 minutes by foot and State Station is 12 minutes.
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 549 out of 1013 reviews" "
10 - Excellent
549
" "10 - Excellent 54%
Rating 8 - Good. 242 out of 1013 reviews" "
8 - Good
242
" "8 - Good 24%
Rating 6 - Okay. 119 out of 1013 reviews" "
6 - Okay
119
" "6 - Okay 12%
Rating 4 - Poor. 53 out of 1013 reviews" "
4 - Poor
53
" "4 - Poor 5%
Rating 2 - Terrible. 50 out of 1013 reviews" "
2 - Terrible
50
" "2 - Terrible 5%
8.8/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
4/10 Poor
vidya
Jun 3, 2023
Disliked: Staff & service
At the time of checkout , they charged me for two nights destination fee- whereas I stayed for just one night.
Such a beautiful hotel located in a prime location on the river. The staff go out of their way to be polite and helpful. We’ll definitely look to stay here again.
What's not to love!? Everything about our stay was perfect. The hotel is immaculate, the staff was very helpful, very friendly and made you feel like a V.I.P. Chicago is gorgeous and the location is unbeatable!!
Staff was wonderful, helpful, and incredibly accommodating. Room was quiet and bed was comfortable. The only weird notes were a). There wasn’t a fitted sheet on the mattress and b). they discontinued their in-room mini bar option so the refrigerator wasn’t usable (door was sealed and unopenable).