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JW Marriott Chicago

Star Rating
4 out of 5

Information

Reviews

4.5 / 5Wonderful
886 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Willis Tower
    3 min walk
  • Popular Location
    Skydeck Ledge
    3 min walk
  • Restaurant
    Elephant & Castle
    2 min walk
  • Restaurant
    Marquette Building
    3 min walk
  • Airport
    Chicago, IL (ORD-O'Hare Intl.)
    26 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Room, 2 Double Beds

    Room Amenities

    • Sleeps 4
    More details
  • Room, 1 King Bed (Guest)

    Room Amenities

    • Sleeps 2
    More details

About this area

Chicago

Located near the beach, JW Marriott Chicago is in Chicago's The Loop neighbourhood, an area with good shopping. State Street and Water Tower Place are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Grant Park and Millennium Park. Looking to enjoy an event or a game? See what's going on at Soldier Field or United Center. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Willis Tower - 3 min walk
  • Popular Location
    Skydeck Ledge - 3 min walk
  • Popular Location
    Art Institute of Chicago - 9 min walk
  • Popular Location
    Millennium Park - 12 min walk
  • Popular Location
    Merchandise Mart - 14 min walk

Getting around

  • Quincy Metro Station - 2 min walk
  • Chicago Union Station - 9 min walk
  • Chicago, IL (ORD-O'Hare Intl.) - 26 min drive

Restaurants

  • The Florentine — 1 min walk
  • The Lobby Lounge — 1 min walk
  • Elephant & Castle — 2 min walk
  • Marquette Building — 3 min walk
  • Intelligentsia Coffee — 5 min walk

About this property

JW Marriott Chicago

Romantic Chicago hotel in The Loop, walk to Willis Tower
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a coffee shop/café. All 610 rooms boast deep soaking bathtubs, and offer WiFi and pillowtop beds. IPod docking stations and 24-hour room service are standard, as are Smart TVs with cable channels.
JW Marriott Chicago offers 610 forms of accommodation with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. Smart televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a separate bath and shower with a deep soaking bath, a complimentary bathrobe and complimentary toiletries.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Renovations and closures

The property will be renovating from 10 November 2019 until 04 April 2020 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Policies

Check-in

Check-in between 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 16 and USD 24 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 19.95 per day (rates may vary)
  • Valet parking fee: USD 69 per night
  • Nearby parking fee: USD 12 per night
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: USD 69 per night
  • Parking nearby: USD 12 per night

Food and drink

  • Continental breakfast available for a fee daily 6 AM–10 AM: USD 16-24 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Bosnian
  • Chinese
  • English
  • Spanish

Business services

  • 37 meeting rooms
  • Business centre
  • Conference space (41973 square feet)

Spa

  • 14 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Braille signage

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Climate control (heating)
  • Free cots/infant beds
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Separate bathtub and shower
  • Towels

Entertainment

  • TV channels
  • iPod dock
  • Netflix
  • pay films
  • premium channels
  • smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Nearby things to do

Activities

  • Beach access
  • Bike hire
  • Boat tours
  • Hiking/biking trails
  • Kayaking
  • Rock climbing
  • Sailing
  • Ski area
  • Skiing
  • Waterskiing

Where to eat

  • The Florentine – Restaurant with a bar offering Italian cuisine. Serves breakfast, lunch and dinner daily.
  • The Lobby Lounge – Lobby lounge offering American cuisine. Serves breakfast, lunch and dinner daily.
4.5

Wonderful

5 - Excellent
599
4 - Good
215
3 - Okay
39
2 - Mediocre
20
1 - Poor
13
4.7
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.7
Property condition

4/5 Good

I love the location and general feel of the property. I was disappointed in a lack of cleanliness with regard to the bedding and a lack of refrigerator for the price point of the room. Otherwise helpful staff and renovations to improve the property are appreciated.

Stayed 1 night in Nov. 2019

5/5 Excellent

Stayed 1 night in Nov. 2019

5/5 Excellent

Stayed 1 night in Oct. 2019

4/5 Good

I liked the old architecture of the building. The hotel rooms are clean but not spacious and could use a re-design

Stayed 1 night in Sep. 2019

2/5

Stayed 1 night in Sep. 2019

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