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Holiday Inn & Suites Chicago - Downtown by IHG

3.0 star property
Business travelers appreciate the 24-hour business center, while leisure guests can unwind on the rooftop terrace with its impressive city views.

Choose dates to view prices

Holiday Inn & Suites Chicago - Downtown sits near The Old Post Office and McCormick Place. Travelers have access to in-room WiFi, convenient dry cleaning/laundry services, and a swimming pool. The hotel's terrace offers a peaceful spot to take in the Chicago skyline.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

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About this property

Holiday Inn & Suites Chicago - Downtown by IHG

  • Hotel near Willis Tower
  • Located close to The Old Post Office and McCormick Place, Holiday Inn & Suites Chicago - Downtown by IHG provides a grocery/convenience store, a terrace, and laundry facilities. Free in-room WiFi is available to all guests, along with a 24-hour health club and a 24-hour business center.
  • Other perks include:
    • A seasonal outdoor pool along with sun loungers
    • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
    • Multilingual staff, a gift shop, and luggage storage
    • An elevator, smoke-free premises, and meeting rooms
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 145 rooms include comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
  • Extra amenities include:
    • Hypo-allergenic bedding, pillowtop mattresses, and free cribs/infant beds
    • Bathrooms with deep soaking tubs and free toiletries
    • 32-inch LCD TVs with premium channels
    • Mini fridges, coffee/tea makers, and heating

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Policies

Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 16 to May 26:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 15 per day

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 22.00 to 22.00 per person
  • Uncovered self parking fee: USD 65 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 10:00 PM
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn & Suites Chicago - Downtown by IHG have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–10:00 PM. The pool is closed seasonally each year from September 16 to May 26.

How much does it cost to stay at Holiday Inn & Suites Chicago - Downtown by IHG?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Chicago - Downtown by IHG on May 25, 2026 start from CAΒ $192, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn & Suites Chicago - Downtown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 65 per day. Limited spots are available.

What time is check-in at Holiday Inn & Suites Chicago - Downtown by IHG?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Holiday Inn & Suites Chicago - Downtown by IHG?

Check-out is at noon. Late check-out is available for a fee.

Where is Holiday Inn & Suites Chicago - Downtown by IHG located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of The Old Post Office and Willis Tower. McCormick Place is 2.7 mi (4.3 km) away. Clinton Station (Blue Line) is only a 2-minute walk and Ogilvie Transportation Center is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 596 out of 1005 reviews
Rating 8 - Good. 237 out of 1005 reviews
Rating 6 - Okay. 86 out of 1005 reviews
Rating 4 - Poor. 33 out of 1005 reviews
Rating 2 - Terrible. 53 out of 1005 reviews

Reviews

Verified

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and housekeeping were great! Location was convenient to the blue line. Would stay here again!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jenniffer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were amazing, especially Ms. Alina!! Location is right next to the blue line station. Several things walking distance. Will definitely stay again.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Donavan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Close to public transportation. Safe area.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Briara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel room
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location for bus travelers and connection by metro
Stayed 1 night in Jan 2026
Verified

8/10 Good

donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff was super friendly. The only issue was outside noise from the street as it was somewhat loud all night.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Briara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect. Loved the staff.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Heidi

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff were pleasant, kind and helpful. Breakfast was not included and was $22. It was a regular hotel buffet. A hotel of this price/quality should either include breakfast or make it a nicer experience. No complaints regarding the room or cleanliness.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Shona

Liked: Cleanliness, staff & service, amenities
Staff were lovely and the hotel is not far from the bus station and union station. Rooms were spacious and we had breakfast too which was lovely. The hotel was lovely and warm especially with extreme temperatures outside.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Shahid

Liked: Cleanliness, property conditions & facilities
Location was great.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Aniyah

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff clean and secure hotel
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Leila

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful especially the noon checkout. Very friendly staff, very clean and updated.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Really great location and warm and friendly staff
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities
Staff was kind, comfortable room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Giovani

Liked: Cleanliness, amenities, property conditions & facilities
Very close to all the attractions and subway station in front making it easily to travel around
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities
Love the staff! Always helpful and friendly and check in is so smooth.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities
Clean Room good amenities excellent location next to the Clinton Street Stop on CTA Blue Line
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Aslee

Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities
Room was super clean as well as the rest of the room. Staff was very friendly and helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean, spacious, and very well decorated. Plus, really good coffee πŸ˜ŽπŸ‘
Stayed 1 night in Nov 2025
Verified

8/10 Good

Cardiff

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel.. our room was clean and the staff was nice. The only issue was the noise level from the street was intense and loud all through the night.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Laci

Liked: Cleanliness, property conditions & facilities
Our room was ready early which is always nice to beat the afternoon traffic. Good distance from the city to where it’s not as busy and loud but still gives you the city feel. 10 minute uber drive, all in all a great location, very clean!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities
I am glad I chose this hotel. It's a perfect location steps away from the Clinton Blue line and Union Station. The hotel was clean, remodeled, modest and the staff was friendly and courteous. I definitely would stay again.
Stayed 2 nights in Nov 2025