[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel América Pristine beaches await just steps away, while the natural wonders of Laguna Bacalar Ecological Park offer adventures beyond the shoreline ![Interior entrance](https://images.trvl-media.com/lodging/10000000/9750000/9743300/9743245/d8b19c28.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/10000000/9750000/9743300/9743245/753a84c7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 2 Double Beds](https://images.trvl-media.com/lodging/10000000/9750000/9743300/9743245/07389a95.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room | Bathroom](https://images.trvl-media.com/lodging/10000000/9750000/9743300/9743245/101b6b10.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/10000000/9750000/9743300/9743245/3ddd5be5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel América offers a peaceful retreat near Laguna Bacalar Ecological Park. Relax at four beach bars with stunning views, enjoy free in-room WiFi, and use amenities like laundry facilities and luggage storage. The staff consistently receives positive reviews from past visitors. 7.4 Good ## Popular amenities - Bar - Laundry - 24/7 front desk - Housekeeping - Parking included - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=9743245&PinnedHotelID=9743245&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=9743245&PinnedHotelID=9743245&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 6 - Oct. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=9743245&PinnedHotelID=9743245&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=9743245&PinnedHotelID=9743245&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=9743245&PinnedHotelID=9743245&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=9743245&PinnedHotelID=9743245&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=9743245&PinnedHotelID=9743245&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=9743245&PinnedHotelID=9743245&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Standard Room](https://images.trvl-media.com/lodging/10000000/9750000/9743300/9743245/63d38d4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.0 Very good 1 review ### Highlights Air conditioning TV Ceiling fan Private bathroom Digital channels Daily housekeeping - Sleeps 2 - 1 Double Bed ![Standard Triple Room](https://images.trvl-media.com/lodging/10000000/9750000/9743300/9743245/6f2f4577.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Air conditioning TV Ceiling fan Private bathroom Digital channels Daily housekeeping - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Superior Room](https://images.trvl-media.com/lodging/10000000/9750000/9743300/9743245/a088157a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Air conditioning TV Ceiling fan Private bathroom Digital channels Daily housekeeping - Sleeps 2 - 1 King Bed ![Standard Room, 2 Double Beds](https://images.trvl-media.com/lodging/10000000/9750000/9743300/9743245/d0335f68.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds ### Highlights Air conditioning TV Ceiling fan Private bathroom Digital channels Daily housekeeping - Sleeps 4 - 2 Double Beds ![Family Room](https://images.trvl-media.com/lodging/10000000/9750000/9743300/9743245/29d2235f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Air conditioning TV Ceiling fan Private bathroom Digital channels Daily housekeeping - Sleeps 5 - 3 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-America.h9743245.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-America.h9743245.Hotel-Information) ## About the area Located in Bacalar, Hotel América is in the city center. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. [Visit our Bacalar travel guide](https://www.expedia.ca/Bacalar.dx6131112) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.68330%2C-88.38795&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=p9MkhBhPVBddrXtaSomFd85I9kk=) Av. 5 No. 258 Entre calles 30 y 32, Col. Centro, Bacalar, QROO, 77930 ### What's nearby - Laguna Bacalar Ecological Park - 3 min walk - 0.3 km - Lake Bacalar - 10 min walk - 0.8 km - Fort of San Felipe - 10 min walk - 0.9 km - Municipal Spa of Bacalar - 18 min walk - 1.5 km - Cenote Cocalitos - 7 min drive - 5.0 km ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive ### Restaurants - ‪La Playita - ‬6 min walk - ‪fruta - ‬12 min walk - ‪Mistura - ‬2 min walk - ‪Xoloitzcuintle Bacalar - ‬2 min walk - ‪La Catrina - ‬6 min walk ## About this property ### Hotel América Hotel near Laguna Bacalar Ecological Park Hotel América provides amenities like 4 beach bars and laundry facilities. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - Free self parking - An area shuttle, a front-desk safe, and a water dispenser - A 24-hour front desk, tour/ticket assistance, and luggage storage Room features All guestrooms at Hotel América boast comforts such as air conditioning, as well as amenities like free WiFi. Other amenities include: - Bathrooms with showers and free toiletries - 32-inch TVs with digital channels - Ceiling fans and daily housekeeping ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/10000000/9730000/9724500/9724436/5c0eae54.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Bacalar Bacalar - Pool - Parking included - Free WiFi - Air conditioning 7.8 Good 322 reviews CA $40 CA $52 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=9724436&PinnedHotelID=9724436&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/101000000/100340000/100339100/100339044/c8acdfb5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL PEJELAGARTO Bacalar Centro - Pool - Parking included - Free WiFi - Restaurant 6.0 6 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=100339044&PinnedHotelID=100339044&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/75000000/74910000/74907500/74907468/9a818334.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Bianca Bacalar Bacalar - 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Free WiFi 9.6 Exceptional 78 reviews CA $133 CA $165 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=65476471&PinnedHotelID=65476471&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Area shuttle (surcharge) - Free self parking on site - Limited onsite parking ### Food and drink - 4 beach bars ### Family friendly - Laundry facilities - Separate bedroom ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Shared microwave - Shared refrigerator - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Smooth flooring in public areas - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch TV with digital channels ### More - Air conditioning - Ceiling fan - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 7:00 AM - midnight Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed ### We should mention This property does not have elevators ### Property is also known as Hotel America Bacalar America Bacalar Hotel America OYO Hotel América Hotel América Hotel Hotel América Bacalar Hotel América Hotel Bacalar ## Frequently asked questions ### Is Hotel América pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Hotel América? > Self parking is free at this property. ### What time is check-in at Hotel América? > Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Hotel América? > Check-out is at noon. ### Where is Hotel América located? > Located in Mario Villanueva Madrid, this beach hotel is within a 10-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel América Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.4 Location ### 7.6 Staff & service ### 7.8 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 45 8 - Good 89 6 - Okay 49 4 - Poor 17 2 - Terrible 12 ### 8/10 Good #### Naomi seren Mar 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities En si el lugar está bien. La limpieza es muy buena y la laguna está súper cerca. Hay muchas tiendas y restaurantes a los culés llegas caminando ##### Naomi seren Stayed 6 nights in Mar 2024 ### 10/10 Excellent #### Cecy Apr 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El lugar muy tranquilo y seguro, fácil transportarse a pie o en carro, Muy Recomendable, el personal muy amable y atento, muy limpio el lugar, instalaciones accesibles en ubicación , el cuarto es sencillo pero agradable la estancia. Lo recomiendo ampliamente. Si volvería a hospedarme con ellos. ##### Cecy Stayed 5 nights in Mar 2024 ### 8/10 Good #### Roberto Jul 29, 2024 Liked: Cleanliness, staff & service, amenities Precios accesibles y buena ubicación. No funcionaba el WIFI, poca presión en la regadera. ##### Roberto Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### loksayath Mar 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff were very nice. They kept our bags for 3 hours after the checkout as we were in a tour. Definitely recommended. The area is also very close to evrything ##### loksayath Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Eva Apr 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place in Bacalar Nice place at 10min by walk from the main square of Bacalar. The room was big enough and had nice feature to hang of belongings. The bathroom was nice and everything was very clean. I recommend ##### Eva Stayed 2 nights in Jan 2024 ### 2/10 Terrible #### Anne Apr 14, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Un seul lit un seul drap 2 oreiller pas propre on dirais une place pour client a l heure ##### Anne Stayed 1 night in Apr 2024 ### 2/10 Terrible #### aurora Dec 20, 2023 Disliked: Property conditions & facilities el sevicio de la reception exelente no hay agua caliente la toilla son vieja mucho ruido con los otro uespedes ##### aurora Stayed 1 night in Dec 2023 ### 8/10 Good #### Nallely Apr 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo muy bien, lo único esque no tiene estacionamiento y en hoteles.com lo muestran con estacionamiento, así que sino lo tienen deberían quitar ese beneficio para considerarlo. ##### Nallely Stayed 1 night in Apr 2024 ### 8/10 Good #### Shaun Jun 20, 2024 Liked: Cleanliness ##### Shaun Stayed 3 nights in Jun 2024 ### 8/10 Good #### Saritza Apr 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Saritza Stayed 1 night in Mar 2024 ### 8/10 Good #### Leonel Mar 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities En realidad sólo la ocupe para dormir, pero la estancia es muy tranquila. ##### Leonel Stayed 2 nights in Mar 2024 ### 8/10 Good #### Pierre Mar 22, 2024 ##### Pierre Stayed 2 nights in Mar 2024 ### 8/10 Good #### Pierre Mar 21, 2024 ##### Pierre Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Pierre Mar 21, 2024 ##### Pierre Stayed 2 nights in Mar 2024 ### 4/10 Poor #### Janna Mar 8, 2024 Disliked: Cleanliness, property conditions & facilities ##### Janna Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Aleyda Mar 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tienen que darle mantenimiento a sus instalaciones para evitar que se vean viejas ##### Aleyda Stayed 2 nights in Feb 2024 ### 8/10 Good #### Gift Feb 25, 2024 Liked: Cleanliness, staff & service, room comfort ##### Gift Stayed 7 nights in Feb 2024 ### 10/10 Excellent #### Gerardo Feb 11, 2024 Liked: Cleanliness, property conditions & facilities Todo bien ##### Gerardo Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Casandra Feb 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Casandra Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Edgar fabian Feb 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excelente recomendado ##### Edgar fabian Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Ivonne Jan 31, 2024 Liked: Staff & service Bien para descansar una noche ##### Ivonne Stayed 1 night in Jan 2024 ### 8/10 Good #### Lance Jan 29, 2024 ##### Lance Stayed 1 night in Jan 2024 ### 2/10 Terrible #### Belen Jan 29, 2024 ##### Belen Stayed 1 night in Jan 2024 ### 8/10 Good #### dennis Jan 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### dennis Stayed 2 nights in Jan 2024 ### 8/10 Good #### José Antonio Jan 26, 2024 Liked: Cleanliness, staff & service #### Buena atención El personal de recepción muy amable, el inconveniente fue que la habitación es muy oscura, no tiene ventanas y el ventilador rechinaba ##### José Antonio Stayed 1 night in Jan 2024 ## Expedia's Latest Trends ### Hotels > [Grand Oasis Cancun - 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