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Hard Rock Hotel Cancun - All Inclusive

Star Rating
4.5 out of 5

Information

Reviews

4.3 / 5Excellent
1,181 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Aquaworld
    9 min walk
  • Popular Location
    Cancun Interactive Aquarium
    2 min drive
  • Popular Location
    Maya Cancun Museum
    3 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    18 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Deluxe Gold two double beds, lagoon view

    Room Amenities

    • Lagoon view
    • Sleeps 4
    More details
  • Deluxe Gold king bed, Lagoon view

    Room Amenities

    • Lagoon view
    • Sleeps 2
    More details
  • Deluxe Platinum king bed, ocean view

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Deluxe Platinum, two double beds, ocean view

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Rock Suite Platinum, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Rock Suite Platinum, ocean view

    Room Amenities

    • Ocean view
    • Sleeps 6
    More details
  • Deluxe Room

    Room Amenities

    • Resort view
    • Sleeps 4
    More details
  • Deluxe Room, 2 Double Beds (Gold- Pure)

    Room Amenities

    • Lagoon view
    • Sleeps 4
    More details

About this area

Cancun

Located on the beach, Hard Rock Hotel Cancun - All Inclusive is in Cancun's Zona Hotelera neighbourhood, an area with good shopping. The area's natural beauty can be seen at Delfines Beach and Tortuga Beach, while Aquaworld and Cancun Interactive Aquarium are popular area attractions. Travelling with kids? Don't miss Delphinus Dreams and Ventura Park Cancun. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Aquaworld - 9 min walk
  • Popular Location
    Cancun Interactive Aquarium - 2 min drive
  • Popular Location
    Maya Cancun Museum - 3 min drive
  • Popular Location
    Iberostar Cancun Golf Course - 4 min drive
  • Popular Location
    La Isla Shopping Mall - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • Where to eat
  • The Market – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner.
  • Frida – Restaurant offering Mexican cuisine. Serves lunch and dinner.
  • Ciao – Restaurant offering Italian cuisine. Serves breakfast and dinner.
  • Zen – Restaurant offering Asian cuisine. Serves dinner.

About this property

Hard Rock Hotel Cancun - All Inclusive

Catch some rays at the beach or spend the day relaxing at Hard Rock Hotel Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants. All 601 individually decorated rooms feature free WiFi and 24-hour room service. Guests can enjoy private spa tubs, and other standard amenities include free minibar items, balconies and LCD TVs.

All-inclusive details

All-inclusive room rates at Hard Rock Hotel Cancun - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Land activities
Fitness facilities
Tennis
Tennis lessons
Volleyball
Lessons/classes/games
Aerobics
Dancing
Language
Water fitness
Kids' club
Supervised activities for children between 4 and 12 years old

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Policies

Check-in

Check-in available 24 hours
Express check-in
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.

Pets

  • Pets not allowed

Payment types at the property

Diners Club
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 60 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Hard Rock Hotel Cancun All Inclusive All-inclusive property
  • Hard Rock Hotel All Inclusive All-inclusive property
  • Hard Rock Hotel All Inclusive
  • Hard Rock Cancun Inclusive in

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • Limited parking spaces
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • All buffet and à la carte meals, snacks and beverages included
  • 6 restaurants
  • 2 swim-up bars, 2 poolside bars and 4 bars/lounges
  • 24-hour room service

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Playground
  • Shopping
  • Tennis
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • Corner/local shop
  • Outdoor pool
  • Playground

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre (16408 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 19 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Beach towels
  • Romance packages available
  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • LCD TV
  • satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Private hot tub
  • Slippers

Nearby things to do

Activities

  • Golf lessons
  • Golf

Where to eat

  • The Market – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner.
  • Frida – Restaurant offering Mexican cuisine. Serves lunch and dinner.
  • Ciao – Restaurant offering Italian cuisine. Serves breakfast and dinner.
  • Zen – Restaurant offering Asian cuisine. Serves dinner.
  • Ipanema – Restaurant offering Brazilian cuisine. Serves dinner.
4.3

Excellent

5 - Excellent
715
4 - Good
271
3 - Okay
116
2 - Mediocre
46
1 - Poor
33
4.4
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.3
Property condition

1/5

This traveller didn’t leave comments with their review
Stayed 7 nights in Oct. 2019

5/5 Excellent

The staff was excellent. We loved the entertainment and the overall Atmosphere

Stayed 6 nights in Nov. 2019

5/5 Excellent

Very friendly staff and the hotel was spotless clean.

Stayed 4 nights in Nov. 2019

5/5 Excellent

Food was great! Staff was amazing! Our check in process was wonderful

Stayed 4 nights in Nov. 2019

5/5 Excellent

The people who work there make this place very special and amazing.

Stayed 12 nights in Oct. 2019

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