Angus Vacation Packages

We left our charger behind and called as we were leaving the hotel. The charger was never returned to us. To add the room we stayed in had a dresser that had drawers that kept opening on it’s on own. I walked into it and bruised my leg. Parking was ridiculously expensive.

A beautiful hotel! The entire staff was kind, skilled, and professional. Jonah greeted us when we arrived and made my son and I feel welcome and special. Both the rooftop and lobby bars were perfect. The rooms are cozy, clean, and modern. I love this place and will definitely stay there when I go back to Toronto. If you’re even considering this hotel just book it. You won’t be disappointed!

Very poor communication - dirty laundry was left in the washer. Dirty dishes left. The unit wasn’t cleaned properly; Upon leaving, a large Russian man who was apparently the cleaner came into the room without our knowledge. Had not knocked or announced his entry, just unlocked the door and walked right in. I was standing there undressed, terrified. He STILL didn’t make me aware of who he was: this was well before the checkout time. So he shouldn’t have been there at all: this was an extreme safety concern and a massive privacy violation. I made the rental company aware, three emails sent and they have ignored me and avoided further contact with a proper solution. Not even offering an apology. This is a warning moving forward- I wouldn’t book with these people again. They don’t take care of their clientele or guests.

Great location and look. Love the convenience of the little shop/café downstairs. The staff were attentive, professional and kind. The room was small for my liking but clean with a comfy bed. Would definitely stay again!

Beautiful hotel with attentive service. The hotel kindly upgraded us to a better room when they found out we are celebrating our 10 year anniversary. They also left a bottle of wine and chocolate strawberries in our room upon arrival. Wonderful gestures that helped make our stay even more memorable. We enjoyed the pool and the spa facilities and would definitely recommend the hotel for a stay in the heart of Toronto.