This was our second year staying at the Hotel St. Regis. The hotel isn't really comparable to a modern facility. It has beautiful old world charm and architecture. My biggest criteria when choosing a place to stay is cleanliness, bed bug reports and price. We were in town for beerfest, not to lounge at the pool or sit at their bar. The Hotel St. Regis was cheaper than any of the other big names in town by $50-100. I like that they have parking at a reasonable rate ($20/per night) and I can get my car out as many times as needed.
The hotel is in need of some TLC and it looks like they're trying to keep it up. There were signs of recently repaired walls & ceilings. Our room had some blemishes in the wall paper and the tub could use a new round of caulk. The carpet in the hall needed attention...but none of this impacted our comfort there.
We had an issue with hot water. They couldn't immediately remedy the issue, but the staff made sure we were satisfied with the outcome. It's not the Westin, but I also didn't pay Westin prices. The bed was comfortable. We got a good night's sleep and the staff were friendly. We will look at staying again next year.
I'm not sure we'd eat in the restaurant again. We were the only two diners in the room and a business meeting in a private room. It took a very, very long time to get our food. It wasn't the greatest breakfast I've had. For what's available close by, we would probably eat somewhere else.
The hotel is a very cool 114 year old building that has been renovated yet maintains a lot of character and detail. Additionally it is on the riverfront and has a great views if you are facing the water.
That being said, the overall experience is underwhelming. If the property could easily be considered a four star hotel - the staff, service and clientele is a two star at best.
Elevators are very slow with a 5 minute or longer wait for an elevator to show up. I suspect because they had only one or two of the four turned on. Room security is a problem because they have a very small, flimsy chain that falls out of its track if tugged even gently. Ironically, they use a very good one on the door that is used to connect neighboring rooms. For about a third of my 4 day stay, the internet connection in the room would either not connect or would drop within 5 minutes. One morning I stayed in my room until 11am working. When I left, there was a housecleaning cart still in front of one of the rooms but when I returned at 6pm, my room had not been made up.
Traveller from New York City
Welcome to Crowne Plaza Detroit Convention Center. Located in the heart of the Detroit downtown business district. Adjacent …More
Went to attend a football game and a hockey game, this hotel was perfect location, more or less same distance walking from it to Ford field and joe Louis arena. Staff was friendly, allowed me to check in early as I'd been flying all night, wish I had more time to check out the pool and other amenities, but if I'm back in Detroit I'd definitely stay there again.
Detroit’s metro area is home to nearly six million people. Downtown Detroit has undergone extensive urban renewal in the last 15 years. The 982-acre Belle Isle Park is a popular destination. Sports are big in the Motor City. The Detroit Tigers play baseball at Comerica Park, the Detroit Lions (football) are at Ford Field, and the Detroit Red Wings (hockey) are at Joe Louis Arena.