The was a mixup with me reservation but it was quickly resolved. The only problem we experienced was being woke up at 4am by someone banging on a door in the hallway. This went on for almost 30 minutes. I call the front desk and security resolved it. We were pleasantly surprised by the decour and atmosphere of the hotel. We would stay there again.
Traveller from ohio
This hotel in downtown Detroit, Michigan has 400 guestrooms and is within a mile of Comerica Park, Ford Field, and Fox …More
My husband and I went there celebrating our Anniversary. The service was awesome and everyone there made our experience wonderful. From the Valet Parking, Check In, Casino Employees, Dinner at The Lodge, Spacious and Clean Rooms with more than comfortable beds, and Breakfast at the coffee shop. It was a nice Casino and we will return.
This downtown Detroit casino and hotel is within a mile of Ford Field, the Fox Theatre, Joe Louis Arena, and Comerica …More
The business center was very well kept. Hotel staff was extremely efficient and knowledgeable. I did have problems with not getting hot water in my shower in the mornings only. The Internet connection was really bad as well so it was difficult to get work done. Room service food was delicious.
The hotel is a very cool 114 year old building that has been renovated yet maintains a lot of character and detail. Additionally it is on the riverfront and has a great views if you are facing the water.
That being said, the overall experience is underwhelming. If the property could easily be considered a four star hotel - the staff, service and clientele is a two star at best.
If you're going to Detroit for any reason and need a well priced hotel, this is your place. It's well serviced by reasonably priced taxis and provides a safe place to lay your head with excellent bathroom facilities.
Also, the staff are excellent, especially when I needed to check-in early!
Make sure you have your confirmation from Expedia. The hotel clerk at the front desk said he only had me down for one room, but I booked two. I asked if they had any rooms available, and he did not. However, when I found my email and showed him the confirmation - one became available....
The bartender was very friendly, and valet parking was very speedy. Overall for the price paid on Expedia and the location within walking distance of Greektown and Comerica it was worth it.
Detroit’s metro area is home to nearly six million people. Downtown Detroit has undergone extensive urban renewal in the last 15 years. The 982-acre Belle Isle Park is a popular destination. Sports are big in the Motor City. The Detroit Tigers play baseball at Comerica Park, the Detroit Lions (football) are at Ford Field, and the Detroit Red Wings (hockey) are at Joe Louis Arena.