Alexander Selkirk Island Golf Vacations

I stayed at Icon hotel for five consecutive days during a ski trip to Valle Nevado. The hotel is stunning, comfortable, and very clean. What I loved most was its great location in Santiago. Manquehue Metro Station is about 5-minute walk from the hotel. From there I can ride the Metro line to connect with the pick-up point that heads towards nearby Andes ski centers like Valle Nevado, La Parvati, etc.

Terrible hospitality and freezing rooms—avoid! Do not stay here if you expect basic hospitality. From the moment I arrived, there was zero welcome or orientation. No one escorted me to my room or explained anything. I was left completely on my own to figure out how to turn on the lights, locate the single hidden electrical outlet, and guess if the wine in the room was actually complimentary or not. The room itself was freezing. The windows are way too thin for the cold weather, there are no heaters, and trying to use the AC as a heater did absolutely nothing. Housekeeping is basically non-existent. They will only show up if you specifically demand it at reception, and even then, they just half-make the bed and take out the trash. Breakfast was just as bad. There is a very short time window, and the staff member managing it just sat there like a scarecrow. He wasn't welcoming, didn't speak English, and didn't even bother to offer coffee or eggs. The buffet was sad, literally the only vegetable available was tomatoes. For what this hotel charges, you expect a premium boutique experience. This was anything but. Save your money and book somewhere else.

The staff here are incredibly friendly and their welcoming demeanour truly enhances the overall experience. Our room was absolutely lovely, maintaining a high standard of cleanliness and comfort throughout our stay. We truly appreciated the time and effort put into making our visit pleasant. Based on our positive experiences we highly recommend this place and have already chosen to stay here twice. If you’re looking for a welcoming and comfortable stay this is definitely the place to consider!

We were blown away at the quality of service, hospitality, and design of this boutique hotel. From the moment we got there to the moment we left, we were very happy and comfortable here! The beds were super comfortable, we were able to connect to streaming channels, the food and drinks at the rooftop restaurant + breakfast were out of this world, plus it is conveniently located within walking distance of many museums, eateries, and subway stations. While there is no parking available at the hotel, there is an attended parking garage across the street, which was very convenient. Highly recommend. We will be back!

P

I stayed at Icon hotel for five consecutive days during a ski trip to Valle Nevado. The hotel is stunning, comfortable, and very clean. What I loved most was its great location in Santiago. Manquehue Metro Station is about 5-minute walk from the hotel. From there I can ride the Metro line to connect with the pick-up point that heads towards nearby Andes ski centers like Valle Nevado, La Parvati, etc.

The staff here are incredibly friendly and their welcoming demeanour truly enhances the overall experience. Our room was absolutely lovely, maintaining a high standard of cleanliness and comfort throughout our stay. We truly appreciated the time and effort put into making our visit pleasant. Based on our positive experiences we highly recommend this place and have already chosen to stay here twice. If you’re looking for a welcoming and comfortable stay this is definitely the place to consider!