Sud-Ouest d'Austin − Vacances sur la plage

Emplacement parfait en famille. 15 min du centre en uber

While the room was cleanish, the bathroom had mold n mildew along the edges. The staff were incredibly unfriendly and not helpful. The passcode for the door hardly worked and were not very user friendly. Our check in person Jimena was rude, couldn’t bother a smile let alone a word of welcome or anything resembling hospitality nor did some manager when we came to the office to ask bout the passcodes not working properly. They acted like we were bothering them at their house. The room overlooked 35 n wasn’t noisy as I expected. The space is rly tight as well. It was fine for what we needed but the staff put us off visiting this place again.

Très déçu par cet hôtel. Malgré une apparence qui cherche à donner une image chic et élégante, l’expérience est loin d’être à la hauteur. Le plus choquant reste la nourriture : nous avons retrouvé des insectes dans les plats. C’est totalement inadmissible et cela pose de sérieuses questions sur l’hygiène en cuisine. L’établissement donne surtout l’impression de miser sur l’apparence, alors que la qualité et la propreté ne suivent clairement pas. Je ne recommande absolument pas cet hôtel.

Had a great stay with a friend this weekend. All the hotel staff I encountered were kind and helpful. They were able to get us checked in early with an upgraded room. We got great treatments at the spa. Our room was beautiful and clean. We were given a ride in the house Audi. The staff was more than accommodating and gave great food recommendations. I would definitely stay here again!

Très bel Hotel. Bien situé dans Austin. Un très bel Accueil et une équipe charmante.

Très déçu par cet hôtel. Malgré une apparence qui cherche à donner une image chic et élégante, l’expérience est loin d’être à la hauteur. Le plus choquant reste la nourriture : nous avons retrouvé des insectes dans les plats. C’est totalement inadmissible et cela pose de sérieuses questions sur l’hygiène en cuisine. L’établissement donne surtout l’impression de miser sur l’apparence, alors que la qualité et la propreté ne suivent clairement pas. Je ne recommande absolument pas cet hôtel.

Emplacement parfait en famille. 15 min du centre en uber

While the room was cleanish, the bathroom had mold n mildew along the edges. The staff were incredibly unfriendly and not helpful. The passcode for the door hardly worked and were not very user friendly. Our check in person Jimena was rude, couldn’t bother a smile let alone a word of welcome or anything resembling hospitality nor did some manager when we came to the office to ask bout the passcodes not working properly. They acted like we were bothering them at their house. The room overlooked 35 n wasn’t noisy as I expected. The space is rly tight as well. It was fine for what we needed but the staff put us off visiting this place again.

I would not at all recommend staying at this hotel. The amenities are accessible to those who are not staying in the hotel. Specifically, the pool area is a debauchery of a drunken, bodily fluid filled space. The water literally turned into a clouded gray after “first Thursday” which was a party day for this hotel; truly disgusting. It’s not just that the amenities were therefore unusable, but it was outright LOUD. The restaurant on the 4th floor, Geraldine’s, was good and had a great bar and service staff. Bar downstairs messed up our drinks, and was mediocre. The only redeeming factor was the housekeeping staff… they’d have to be an exceptional group to be able to keep up with the people that come and use the public spaces. If you’re going to pay these kinds of prices, go elsewhere.

Had a great stay with a friend this weekend. All the hotel staff I encountered were kind and helpful. They were able to get us checked in early with an upgraded room. We got great treatments at the spa. Our room was beautiful and clean. We were given a ride in the house Audi. The staff was more than accommodating and gave great food recommendations. I would definitely stay here again!