Mexico Waterpark Vacations

Quiet, laid back, very clean and staff was very friendly and accommodating. The room was perfect and comfortable. Views are beautiful.

The property was outdated and some areas just not kept up with. Ok for budget all inclusive hotel. Food was just ok. No coffee shop (unable to use sister resort Grand Caribe). Very little entertainment, just not much to do in the evenings. Definitely nowhere comparable to other resorts we stayed at. Staff was sometimes giving conflicting or incomplete information which lead to avoidable stress during check out (for example, late check out needed to be requested by 7 am, app for dinner reservations not working for hours).

Clean, friendly staff

It was amazing! The place was beautiful food was amazing, everything was good till it came to the pitch, they wouldn’t leave us alone kept trying to sell us, till we finally bought a certificate just to realize that night when we were about to use it to book our next trip, that it wasn’t the 60% off that they had told us it was.

Rooms were great. Staff is very professional. Food is okay, no Indian veg options. Luggage was brought to room upon check-in. At check-out time, we were asked to bring luggage to front-desk. Loved the beach by the hotel. Family had good time.

I stayed at the El Beso and they really took care of us. We got a room upgrade, tshirts, and free champagne. They noticed my suitcase was broken and offered to give me a new one for free. I went very taken care of and able to relax. Property is huge and beautiful. There was a tram to take you around which was nice. Only thing is they have a few kinks to sort out. We waited over an hour and a half for the Mexican restaurant when we could see parties leaving and tables not being bussed and resat. Waited almost 2 hours to make an in person reservation at the hibachi restaurant. Only about 20 people were ahead of us in line so not sure why it took that long. Other than logistical stuff like that, this place was absolutely amazing, I would definitely return

It was amazing! The place was beautiful food was amazing, everything was good till it came to the pitch, they wouldn’t leave us alone kept trying to sell us, till we finally bought a certificate just to realize that night when we were about to use it to book our next trip, that it wasn’t the 60% off that they had told us it was.

Rooms were great. Staff is very professional. Food is okay, no Indian veg options. Luggage was brought to room upon check-in. At check-out time, we were asked to bring luggage to front-desk. Loved the beach by the hotel. Family had good time.

Quiet, laid back, very clean and staff was very friendly and accommodating. The room was perfect and comfortable. Views are beautiful.

It was amazing! The place was beautiful food was amazing, everything was good till it came to the pitch, they wouldn’t leave us alone kept trying to sell us, till we finally bought a certificate just to realize that night when we were about to use it to book our next trip, that it wasn’t the 60% off that they had told us it was.

The staff and workers all were very pleasant. They all worked hard and put 100% effort to make the trip enjoyable. The one nightmare we had was with Palace Elite offices. Very pushy in trying to make you join their membership. They made a mistake with out billing which ended up overcharging our bill. We spend hours and hours of our vacation trying to clear up this bill and they still didnt take care of it.

The property was outdated and some areas just not kept up with. Ok for budget all inclusive hotel. Food was just ok. No coffee shop (unable to use sister resort Grand Caribe). Very little entertainment, just not much to do in the evenings. Definitely nowhere comparable to other resorts we stayed at. Staff was sometimes giving conflicting or incomplete information which lead to avoidable stress during check out (for example, late check out needed to be requested by 7 am, app for dinner reservations not working for hours).

The room was clean and comfortable. This property has more of a local vibe, more Spanish speakers than English- but it’s México so normally for the native language to be used more. I didn’t have any issues with the staff, even if you don’t speak Spanish you can usually communicate. The food is good, not great. The way you have to set reservations for specialty dining is inconvenient, you have to wake up at 7am to go stand in a line before all slots are taken. The beach is nice, but there are a lot of vendors and banda groups, so it can be a little loud. If you have a quiet relaxing stay in mind this might not be the right place. But it’s affordable and fun. Drinks are strong and plentiful.

We had a great time at Finest with kids age 6 and 3. Pools and beach were wonderful. Restaurant options were great and staff so friendly and helpful. We’ll definitely be back!