I often don't leave reviews for stays but this hotel was actually really amazing. Everyone is happy and eager to help. I couldn't really find a single flaw about this hotel and its services. Looking forward to staying at bigger rooms in the future!
I often don't leave reviews for stays but this hotel was actually really amazing. Everyone is happy and eager to help. I couldn't really find a single flaw about this hotel and its services. Looking forward to staying at bigger rooms in the future!
Fang
Reviewed December 26, 2023Reviewed December 26, 2023
Easily walkable to/from Penn Station, Times Square etc. Staff were great, friendly and always willing to help. My only minor issue was the hotel is on a street that did not LOOK all that safe, it was dark and had some sketchy looking individuals. However I do want to stress that at no point was I worried something might occur, just be aware that it appears to look scarier than it is. We are spending another night in NYC after our cruise and I was hoping to stay here again, but unfortunately...
Easily walkable to/from Penn Station, Times Square etc. Staff were great, friendly and always willing to help. My only minor issue was the hotel is on a street that did not LOOK all that safe, it was dark and had some sketchy looking individuals. However I do want to stress that at no point was I worried something might occur, just be aware that it appears to look scarier than it is. We are spending another night in NYC after our cruise and I was hoping to stay here again, but unfortunately...
I loved this hotel everyone from marianne that checked us in to hector the concierge that helped us be sure to make our flight. Their customer service was great, it was clean i felt safe in the hotel. Loved it. Just didnt like it wasnt as close walking distance to things i would of preferred.
I loved this hotel everyone from marianne that checked us in to hector the concierge that helped us be sure to make our flight. Their customer service was great, it was clean i felt safe in the hotel. Loved it. Just didnt like it wasnt as close walking distance to things i would of preferred.
Location was fantastic central to all major sites.
Great breakfast offering with lots of variety.
Given the size of the property, you had to wait ~15 minutes for the elevators.
Service was friendly and helpful.
Location was fantastic central to all major sites.
Great breakfast offering with lots of variety.
Given the size of the property, you had to wait ~15 minutes for the elevators.
Service was friendly and helpful.
Evelyn
Reviewed February 27, 2025Reviewed February 27, 2025
I just loved this place! So charming! Clean and welcoming! Everything walkable : metro stations, restaurants. Such a beautiful area! Parking is so easy to find. I parked my car all week with no problem, since I was using public transportation.
I just loved this place! So charming! Clean and welcoming! Everything walkable : metro stations, restaurants. Such a beautiful area! Parking is so easy to find. I parked my car all week with no problem, since I was using public transportation.
Lora
Reviewed November 2, 2026Reviewed November 2, 2026
Central location and large room. Easy access to subway and citi bikes. Appreciated the mini fridge and good AC. Front desk staff were very helpful throughout the whole stay and went out of their way to make our trip enjoyable. Would recommend to anyone looking to stay in midtown.
Central location and large room. Easy access to subway and citi bikes. Appreciated the mini fridge and good AC. Front desk staff were very helpful throughout the whole stay and went out of their way to make our trip enjoyable. Would recommend to anyone looking to stay in midtown.
Sometimes I hesitate to write such positive reviews because I want to keep places I enjoyed so much to myself.
But the Hilton Garden Inn West 35th was from start to finish an amazing hotel experience. So it has to be said.
I was warmly greeted by Kim and after a long morning/aft of travelling it was so needed.
My room exceeded my expectations and was spacious and clean and had a view most people would be jealous of. Trust me.
The location of the Hilton Garden Inn cannot be beat. Period....
Sometimes I hesitate to write such positive reviews because I want to keep places I enjoyed so much to myself.
But the Hilton Garden Inn West 35th was from start to finish an amazing hotel experience. So it has to be said.
I was warmly greeted by Kim and after a long morning/aft of travelling it was so needed.
My room exceeded my expectations and was spacious and clean and had a view most people would be jealous of. Trust me.
The location of the Hilton Garden Inn cannot be beat. Period....
Great hotel in a perfect location. The staff was friendly and accommodating. The lounge was great, and the rooms are a very good size for a New York City hotel. It will be our place to stay every time we visit the city.
Great hotel in a perfect location. The staff was friendly and accommodating. The lounge was great, and the rooms are a very good size for a New York City hotel. It will be our place to stay every time we visit the city.
Allyson
Reviewed November 13, 2023Reviewed November 13, 2023
We are delighted with our decision to book our stay at Hotel Riu Plaza New York Times Square. The hotel made us feel exceptionally valued by sending a complimentary bottle of champagne to our room in celebration of our wedding anniversary. This thoughtful gesture truly made the moment memorable and special.
The hotel's location is ideal for tourists, situated right in the heart of Times Square. Many of the city's best attractions are within walking distance, which not only makes sightseeing...
We are delighted with our decision to book our stay at Hotel Riu Plaza New York Times Square. The hotel made us feel exceptionally valued by sending a complimentary bottle of champagne to our room in celebration of our wedding anniversary. This thoughtful gesture truly made the moment memorable and special.
The hotel's location is ideal for tourists, situated right in the heart of Times Square. Many of the city's best attractions are within walking distance, which not only makes sightseeing...