Waikane Vacation Packages

Beatiful location practical but not comfortable. Staff was friendly, good live music. Web pictures misrepresented the room several maintenence issues and one safety issue. Paper thin walls super noisy needs a remodel in suite 15. Not very clean dirty baseboards rusty shower rod and worn out.

I could not use the gym. Gymm use was not included in this package.

Thank You Very Very Very nice Place

Overall everything was great. I gave it a 4 because we paid for the week of parking and 3/5 days they oversold the parking so we had to park and pay at the zoo. Also bigger vehicles not a good idea as we couldn’t park one of our vehicles here at all due to height. We know for next time to get a smaller car too. But we paid for 5 days of parking and 3/5 days ended up paying somewhere else for parking. Property also didn’t fill our soaps and towels fully each time so we had to ask for additional and go get them, including toilet paper and paper towels. But staff was friendly everytime and helpful!!

Well to start, I didn’t get the 17th floor room I paid for and was “guaranteed” the day prior to check-in since it was not made ready for check-in time. I didn’t not arrive early or try to check-in early, it was after the check-in time. It was more convenient for them to put me in a 9th floor room, which is whatever, but I was a little annoyed to pay for and be guaranteed a top floor room and not get it. I was given my room key with “3” written at departure time, so I assumed I got late check-out to match my shuttle pick-up time. Property is definitely outdated. Room doors don’t have additional pad locks and being a woman traveling alone, it was a little unnerving. Kept a chair in front of the door for extra “security.” Free breakfast is fruit, toast, oatmeal, and coffee/juice, but at least it’s free. The morning of check-out, I was told the best they could do for free was a noon check-out. That didn’t explain why they wrote a “3” on my key card envelope. A little annoyed that, again, my plans had to be altered for their convenience. All in all, you get what you pay for. Not a bad stay for the price in Waikiki, but I just wish some things were honored as they were promised since I did still pay quite a bit for this vacation.