Find Family Hotels in Urbandale, IA from CA $80

"Dated, we mainly stayed for the waterpark. I tried to workout during my stay. Both treadmills-broken. One set of 25lb barbells only…and the other equipment wouldn’t turn on. What a joke. Shower water never got more than lukewarm. Staff was badmouthing a customer right in front of me. Breakfast the next morning had no half n half for coffee, poor excuse for a breakfast. "

"Great"

"Absolutely would stay here again (Urbandale) Gina, Janette, Housekeeping were great. Went above and beyond. Clean, friendly. The only complaint I have is the beds are very firm. Otherwise, excellent!!"

"Good"

"Overall the property was fine, but for being advertised as an upper end property and for what I paid I would expect more updated tech in the room. Smart tvs and usb plugs at a minimum. I’m also not sure why I had to pay for breakfast when it was clear that everyone had access to the buffet style mediocre breakfast in the lobby. "

"Lovely room. Cant say what else made this a 5 star experience lol"

"I spent a little more money on a nicer suite over the standard room. The room was dirty, the pillows, sheets, and couch had very questionable stains. The sheets and pillows actually seemed unwashed, and felt as if someone very sweaty had just stayed in the room. The breakfast was from 6am- 9am, when we tried to eat at 8:30 the only thing left was gravy. Even the coffee was empty. I Also had trouble during check in, i had already paid hotels.com and showed the receipt and they showed “no payment” on their end. Now i have to dispute either their charges or hotels.com charges. On a slightly positive, the water in the shower was hot, incredibly hot. On its lowest cold setting it was steaming the bathroom. On its hottest it was as hot as a boiling pot of water and literally scalded to the touch."

"Clean"