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Holiday Inn Express and Suites Urbandale by IHG

2.5 star property
Travelers can unwind with a relaxing soak in the spa tub or energize with a workout at the fitness center after a day of exploring

Choose dates to view prices

Located near Drake University, Holiday Inn Express and Suites Urbandale provides a welcoming retreat. Guests can enjoy the swimming pool, relax in the spa tub, or visit the 24-hour gym. The hotel includes free to-go breakfast and WiFi, blending relaxation with convenience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 450 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible (Communications)

Room amenity

Standard Room, 2 Twin Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • 300 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Room amenity

Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

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About the area

Urbandale is home to Holiday Inn Express and Suites Urbandale by IHG. Living History Farms and Hoyt Sherman Place are cultural highlights and Des Moines Civic Center is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Casey's Center or Iowa Events Center. Visit our Urbandale travel guide
Map
8789 Plum Drive, Urbandale, IA, 50322

What's nearby

  • #foodiefinds The best Avocado salad!
    Jordan Creek Town Center
    9 min drive - 15.5 km
  • The City Of Des Moines
    Iowa Events Center
    13 min drive - 18.4 km
  • IHS-Iowa Health Systems
    1 min drive - 1.1 km
  • Drake University
    10 min drive - 12.2 km
  • Casey's Center
    13 min drive - 18.7 km

Getting around

  • Des Moines International Airport (DSM)
    29 min drive

Restaurants

  • Casey's
    3 min drive
  • Raising Cane's Chicken Fingers
    13 min walk
  • Casey's General Store
    6 min walk
  • Texas Roadhouse
    16 min walk
  • McDonald's
    20 min walk

About this property

Holiday Inn Express and Suites Urbandale by IHG

Hotel near Living History Farms
Located close to Drake University, Holiday Inn Express and Suites Urbandale by IHG provides free to-go breakfast, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center.
Other perks at this hotel include:
  • An indoor pool along with sun loungers
  • Free self parking
  • A vending machine, smoke-free premises, and a 24-hour front desk
  • A front-desk safe, free newspapers, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 93 rooms offer comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Bathrooms with hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per day

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Urbandale
Holiday Inn Express Urbandale
Urbandale Holiday Inn Express
Holiday Inn Express Urbandale Hotel
Holiday Inn Express Suites Urbandale

Frequently asked questions

Does Holiday Inn Express and Suites Urbandale by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Holiday Inn Express and Suites Urbandale by IHG?

As of Mar 15, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express and Suites Urbandale by IHG on Mar 22, 2026 start from CA $123, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express and Suites Urbandale by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express and Suites Urbandale by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express and Suites Urbandale by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express and Suites Urbandale by IHG located?

Situated in Urbandale, this hotel is within 9 mi (15 km) of Living History Farms, Drake University, and Jordan Creek Town Center. Hoyt Sherman Place and Casey's Center are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express and Suites Urbandale by IHG Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 486 out of 741 reviews
Rating 8 - Good. 182 out of 741 reviews
Rating 6 - Okay. 40 out of 741 reviews
Rating 4 - Poor. 15 out of 741 reviews
Rating 2 - Terrible. 18 out of 741 reviews

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff that we interracted with was excellent, the room was great, and parking was convenient.
Stayed 6 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Breakfast was great
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, extremely friendly staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room were clean and the breakfast was great parking was good
Stayed 2 nights in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous.
Stayed 1 night in Nov 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean , breakfast was fresh and the staff very nice at the reception desk. We will definitely return to this hotel :)
Stayed 1 night in Sep 2025

8/10 Good

Daren

Liked: Cleanliness
Everything was clean and neat and quiet. The only negative was the swimming pool was freezing! We are staying there again at Christmas and I hope they get it warmer before then!
Stayed 1 night in Nov 2025

10/10 Excellent

Tim

Liked: Amenities
Great location for I80 travel. Clean, modern, & comfortable.
Stayed 1 night in Sep 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean. Water was hot. Beds were comfortable. Breakfast area was clean and well stocked. Only slight issue we had was some of the outlets in the room did not work
Stayed 2 nights in Oct 2025

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and convenient. Excellent breakfast. Friendly staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, great breakfast and friendly lady at the front desk
Stayed 1 night in Mar 2025

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the event we were attending and shopping.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kyle

Liked: Amenities, property conditions & facilities
Was very nice rooms was spacious with a pull out couch only thing was a few stains on the carpet!! Breakfast was pretty good!!
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable

Convenient, clean and comfortable. Stayed here to visit family was very satisfied. Pool was great and breakfast was plentiful. Will definitely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, Attractive, Comfortable

The hotel is comfortable and attractive. The location is convenient to the highway, restaurants and fuel. Our room was comfortable and well-supplied.
Stayed 1 night in Jun 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice, clean and comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot tub, breakfast and comfy beds! Highly recommend!
Stayed 1 night in Jul 2024

10/10 Excellent

Jeanpaul.F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, Very polite staff.
Stayed 4 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, clean, quiet and relaxed.
Stayed 1 night in Feb 2024

10/10 Excellent

Joel P

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was friendly and helpful. Plenty of restaurants close by. Hotel and rooms were clean!
Stayed 1 night in Jul 2024

8/10 Good

Cathy

Liked: Amenities
Loved the free breakfast. Very Nice hotel would recommend.
Stayed 1 night in Aug 2023

10/10 Excellent

Reegan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, with a friendly staff! Good location as well!
Stayed 1 night in Mar 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Breakfast was wonderful, staff was very friendly, service was excellent.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Very clean and comfortable. Friendly staff. Breakfast was great. I stayed alone and felt safe
Stayed 3 nights in Feb 2025

8/10 Good

Ron

Liked: Amenities
Clean hotel and it smells good, unlike some of the others.
Stayed 1 night in Jun 2024