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Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

2.5 star property
Hotel with free breakfast, a short walk to Jordan Creek Town Center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

Exterior
Property amenity
Free daily buffet breakfast
1 bedroom, in-room safe, desk, blackout drapes
Lobby
Holiday Inn Express & Suites West Des Moines - Jordan Creek is a convenient retreat, featuring an indoor pool and 24-hour gym. Unwind with a warm breakfast buffet, stay connected with in-room WiFi, and take advantage of the business center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communication)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communication)

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(37 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

1 bedroom, in-room safe, desk, blackout drapes

Suite, Multiple Beds

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communication)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

1 bedroom, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

1 bedroom, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
240 Jordan Creek Pkwy, West Des Moines, IA, 50266

What's nearby

  • Jordan Creek Town Center - 3 min walk - 0.3 km
  • West Glen Town Center - 4 min drive - 3.5 km
  • UnityPoint Health - Methodist West Hospital - 4 min drive - 4.2 km
  • Mercy Medical Center West Lakes - 4 min drive - 5.2 km
  • Living History Farms - 7 min drive - 7.9 km

Getting around

  • Des Moines International Airport (DSM) - 29 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Great Teriyaki - ‬15 min walk
  • ‪Smash Park - ‬3 min drive
  • ‪Spare Time Des Moines - ‬3 min walk
  • ‪Chick-fil-A - ‬15 min walk

About this property

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

Hotel near Jordan Creek Town Center
At Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG, you can look forward to a free breakfast buffet, laundry facilities, and a 24-hour gym. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • 1 meeting room, an elevator, and a 24-hour front desk
  • A banquet hall, coffee/tea in the lobby, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 99 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and cribs/infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • Elevator

More

  • 4 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek West Des Moines
Holiday Inn Express West Moines Jordan Creek
Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek West Des Moines
Holiday Inn Express West Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek by IHG

Frequently asked questions

Does Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

As of Aug 26, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG on Aug 31, 2025 start from CA $139.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG located?

Situated in West Des Moines, this hotel is within a 5-minute walk of Jordan West and Jordan Creek Town Center. Bridgewood Plaza and Topgolf are also within 15 minutes.

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Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 658 out of 931 reviews
Rating 8 - Good. 198 out of 931 reviews
Rating 6 - Okay. 42 out of 931 reviews
Rating 4 - Poor. 17 out of 931 reviews
Rating 2 - Terrible. 16 out of 931 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vicki

Liked: Cleanliness
Very nice and quiet hotel and delicious breakfast in great area
Stayed 1 night in May 2025

10/10 Excellent

Michaele

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay, walked into Lobby and felt refreshed. Everything was clean and fresh! Breakfast was amazing! Pool was fun a little hot and humid but it is July
Stayed 1 night in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, they had to relocate us to sister property and make sure we got a suite do to issues beyond their control
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a high School graduation. The accomodatins were great and the staff was excellent! Breakfast was very good with different selections and very clean.
Stayed 2 nights in May 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean, great breakfast options, staff was very friendly!
Stayed 1 night in Mar 2025

10/10 Excellent

Jill

Liked: Cleanliness
The best place we’ve stayed on the road.
Stayed 1 night in Mar 2025

10/10 Excellent

Jerome E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out, great location in Des Moines.
Stayed 1 night in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and the room was clean. Everything you want when booking a room in West Des Moines. Location is great
Stayed 1 night in Mar 2025

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business stay

Nice location very safe and quiet on the day I stayed - staff helpful also. Great for business
Stayed 1 night in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, updated property. Good price.
Stayed 1 night in May 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt like home away from home
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel! Clean, great service and great location. Only pari negative was the breakfast was a little disappointing.
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just a 1 night stay but we will return!

Great stay! Clean & Comfortable! Lots of eating establishments nearby!
Stayed 1 night in Jan 2025

8/10 Good

christine

Liked: Cleanliness, staff & service, amenities
Booked a handicap assessable room, why would they be located on any other floor than the 1st. If a fire happened how would someone in a wheelchair take the 4 flight of stairs to get out of building? Also shower head for hand held was broke, and the seat for the tub but no way to keep water from running off seat onto floor as curtain doesn’t cover it cause seat sticks to side of tub. Kind of little things but some safety things to keep in mind when accommodating handicap people.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay near Jordan Creek

Great location near Jordan Creek mall and so many restaurants. Friendly service, good breakfast, and a bargain price.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
My room was clean, spacious, well-located, and affordable.
Stayed 1 night in Feb 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here before. Convenient location, easy access and availability. Staff helpful and friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property for the first time. Unfortunately, we didn’t get in until late, so we didn’t get as much time to spend here. Typically I don’t do a review but I didn’t want to pass up the chance. If you are debating if you should stay here….I at BOOK IT! This was one of the very best places I have ever stayed. It was a beautiful facility, very clean and well-kept. I left feeling like I can’t wait to visit again! In fact, we decided to stay and extra night, but there were not open room, so we had to move another hotel….and I was sad because this other hotel (newer and more expensive) was horrible. This one set the bar pretty high, so it is no wonder we didn’t like any other one we went to. The only thing I didn’t care for was the pillows. My husband slept great and really thought all was exceptional. Give it a try….I think you will be very pleased! Thanks for a great stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the mall was across the street
Stayed 3 nights in Feb 2025

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and modern. Will stay again!
Stayed 1 night in Sep 2024

10/10 Excellent

Codi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and location
Stayed 1 night in Aug 2024

10/10 Excellent

Lexie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property. Good breakfast. Close to everything in Jordan Creek area including lots of shopping and food!
Stayed 1 night in Jan 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff very friendly and accommodating as we needed to extend our stay. Breakfast each morning provided perfect hours.
Stayed 3 nights in Dec 2024