Chalets in Storey County

"Very nice and sleek hotel. Wait staff very professional and courteous and good food/gaming options available."

"Hotel was nice. Understood still fairly new with some things missing like office space for meetings. I did have one issue technology aspect. When trying to cast with my device, it came up as another room number. There was also missing a Bible in the room. Never been in an hotel that did not have a Bible. The shower body wash was not up to par. Not enough suds."

"It was a good stay, loved my room and the bell hop service. I found the front desk experience, slow. The casino was okay, but it was not very busy. Overall it was fine, but not memorable."

"One of the best hotel/casinos in Reno"

"Overall stay was good"

"Very nice hotel. Very clean and quiet. "

"Staff was friendly and helpful. The room was clean and comfortable. "

".."

"First of all, it took an hour from the airport to get a shuttle. Second of all, it took another 45 minutes to check in by the time we got there, only one one person work in the counter at a big resort. The air conditioning in our room did not work. It was set at 65 but the temperature remains 72. The internet also was slow or never worked. The pool is a joke. Could not use it because it was crowded and being so small we couldn't get a place to lay out. It was probably one of my worst stays at a hotel. And the staff wasn't helpful when I called to tell him about the issues we had with the air conditioning and internet"