Polletts Cove Vacation Packages

Was ok, best was the updated bathroom. There was an attempt at kitchenette which is why we booked here. I didn’t like the two burner hotplate on an old table…. Would be better on a microwave stand and have a collapsible table against the wall ( IKEA for example ) to create more space. Need new pillows also. Overall, staff was friendly, motel was quiet even though at capacity.

Staff were amazing. Upgraded our room upon check in. Carpets in the hallways and rooms need to be replaced as they are dirty. Breakfast area well stocked, but very warm in the room. They had 2 fans, 1 was off and 1 was on. Very small for the size of the room. Needs air conditioning. No ice in the ice machine.

Hard to sleep when part of the blinds missing.

Facing the lake, nice view, but also in front of a busy highway.

The property is beautiful and the promise of a boutique hotel was fully lived up to. Clean room, very elegant and charming with coffee and tea available was very nice. Access to the property was challenging with security codes being sent that weren’t working…staff responded quickly but were short and impatient with the issue of their system not working. It would have been nice to know that no staff would be on site BEFORE booking this hotel. Expedia should include this info in the listing Also perhaps letting people know there are 3 floors and no elevators so carrying luggage up 2 flights of stairs could be challenging for some customers.