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Hyatt Regency Mexico City

5.0 star property
Family-friendly Mexico City hotel in Polanco with 3 restaurants

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hyatt Regency Mexico City

Meeting facility
Sundeck
Tennis court
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
3 restaurants, breakfast, lunch, dinner served; Latin American cuisine
Reviews
9.2

Wonderful

Popular amenities

  • Restaurant
  • Gym
  • Spa
  • Pool
  • Breakfast available
    Breakfast availableBreakfast available
  • Parking included
    Parking includedParking included

Explore the area

Map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560
  • Popular LocationAuditorio Nacional6 min walk
  • Popular LocationChapultepec Park10 min walk
  • Popular LocationCentro Citibanamex Convention Center6 min drive
  • AirportMexico City (MEX-Mexico City Intl.)34 min drive
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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Club Room, 1 King Bed (High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (High Floor)

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Twin Beds (High Floor)

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Park View

Room, 1 King Bed, Park View | View from room

Room, 1 King Bed, Park View

  • 301 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed

  • 178 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 1001 sq ft
  • Sleeps 3

View all photos for Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Park View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds, Park View

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

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includes taxes & fees
Jun 22 - Jun 23
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About the area

Mexico City

Hyatt Regency Mexico City is located in Polanco, a neighborhood in Mexico City, and is in the entertainment district and near a metro station. National Museum of Anthropology and Chapultepec Castle are cultural highlights, and travelers looking to shop may want to visit Paseo de la Reforma and Antara Polanco. Traveling with kids? Make time for Parque Zoologico de Chapultepec, or check out an event or a game at Auditorio Nacional. Spend some time exploring the area's activities, including golfing.
Visit our Mexico City travel guideOpens in a new window

What's nearby

  • Parque Zoologico de Chapultepec - 5 min walk
  • Auditorio Nacional - 6 min walk
  • Chapultepec Park - 10 min walk
  • National Museum of Anthropology - 15 min walk
  • Centro Citibanamex Convention Center - 6 min drive

Getting around

  • Auditorio Station - 4 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 34 min drive

Restaurants

  • ‪Alfredo Di Roma - ‬5 min walk
  • ‪Centro Asturiano de México, A.C. - ‬2 min walk
  • ‪Regency Club - ‬1 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪El Grifo Polanco - ‬6 min walk

About this property

Hyatt Regency Mexico City

Family-friendly hotel near Paseo de la Reforma
Close to Auditorio Nacional and Parque Zoologico de Chapultepec, Hyatt Regency Mexico City provides a terrace, shopping on site, and a coffee shop/cafe. Indulge in a facial, a massage, and a body scrub at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Latin American cuisine. Fitness classes are offered at the 24-hour gym; the property also has a garden, dry cleaning/laundry services, and car rentals on site. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool with sun loungers
  • Free self parking, plus valet parking (surcharge)
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • 3 outdoor tennis courts, express check-out, and express check-in
  • Guest reviews say good things about the helpful staff and walkable location
Room features
All 755 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
  • Free toiletries and hair dryers
  • LCD TVs with premium channels
  • Childcare services, video-game consoles, and video games

Languages

English, French, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 7.30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 15 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • AMADO
  • RULFO
  • TEPPAN GRILL
  • YOSHIMI

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 38 floors
  • Built in 1987

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • Pay movies
  • Smart TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Frequently asked questions

Does Hyatt Regency Mexico City have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hyatt Regency Mexico City?

As of Jun 20, 2024, prices found for a 1-night stay for 2 adults at Hyatt Regency Mexico City on Jul 5, 2024 start from CA $311.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Mexico City pet-friendly?

Yes, Hyatt Regency Mexico City allows cats and dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of USD 35 per pet, per night. Service animals are exempt from fees.

How much is parking at Hyatt Regency Mexico City?

Self parking is free at this property.

What time is check-in at Hyatt Regency Mexico City?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hyatt Regency Mexico City?

Check-out is at noon.

Where is Hyatt Regency Mexico City located?

This family-friendly Mexico City hotel is located in the entertainment district, within a 10-minute walk of Parque Zoologico de Chapultepec, Paseo de la Reforma, and Auditorio Nacional. Chapultepec Park and National Museum of Anthropology are also within 1 mi (2 km). Auditorio Station is only a 4-minute walk and Polanco Station is 11 minutes.

Hyatt Regency Mexico City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 754 out of 1004 reviews" "
Rating 8 - Good. 158 out of 1004 reviews" "
Rating 6 - Okay. 40 out of 1004 reviews" "
Rating 4 - Poor. 22 out of 1004 reviews" "
Rating 2 - Terrible. 30 out of 1004 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Just came back from a family trip. Stayed there with my husband and 3 kids. I loved this hotel. Polanco is a great neighborhood to stay in. Walking distance from shops and restaurants. Very safe upscale neighborhood. If you are taking the turibus, on of their stops is pretty much in front of the hotel across a little park. The staff were very nice and accommodating. The hotel was very clean. My older children enjoyed the gym and my son who does varsity swim for high school enjoyed the pool. Even though not as big as he was used to, he was still able to swim his sets and was able to maintain his exercise routine. The buffett was very good with many great options and the chocolates they sell at the little store, I think they are called amara or something like that are delicious. They taste like real swiss chocolate.
Stayed 6 nights in Jun 2024

10/10 Excellent

Elizabeth

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience in this hotel. Since we did our check in it’s been great. The staff is friendly and knowledgeable. Great amenities. The breakfast and menu choices are excellent. Love the servers taking care of us. Francisco, Israel and everyone Carme to mention few of them! For sure will be back next time in town. Thank you
Stayed 4 nights in Jun 2024

8/10 Good

santiago

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel excellent service and friendly staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Pedro, Naples

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A classic in Polanco
Stayed 3 nights in May 2024

10/10 Excellent

Iara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and fantastic staff. I will certainly come back!
Stayed 1 night in May 2024

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Salome

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and very accommodating. Great location
Stayed 5 nights in May 2024

10/10 Excellent

ROGELIO, Tlalpan

Stayed 1 night in May 2024

10/10 Excellent

Georgina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a perfect location that is safe and has a lot of things to do. The room and staff were great. The only issue was a big tower being built next to our room and the noise was loud and also our view totally blocked.
Stayed 3 nights in May 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
1:00 PM
Star Rating
5.0